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All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staycomfortable staysofa bedking suitebusiness tripconvenient locationstayed here for one nightgreat roomoutdoor pool
Great place to stay if headed south and want to avoid morning traffic. Restaurants in the area you can walk to if you do not want to eat in the hotel. Nice rooms and service. Room was in good condition.
Response from TrishaFincher, Event Specalist at Courtyard Charlotte ArrowoodResponded 7 November 2017
We are so glad you enjoyed the property! Thank you for taking the time to write a review! We look forward ot hosting you again in the future.
Fine quick stop for an overnight on business or pleasure--and at a great price! Booked through Marriott.com and received great service (and an easy reservation change) by calling the front desk directly (704-527-5055). Received mixed levels of service using the Marriott app. Friendly and efficient...More
Response from TrishaFincher, Event Specalist at Courtyard Charlotte ArrowoodResponded 28 December 2017
Thank you so much for your review, I respect the honesty and descriptions included! We are pleased we could accommodate your needs while staying with us. We look forward to hosting you in the future!
Beware!!!! Checked into room 322 and left room looked exceptionally clean. Came back and laid down and was attacked by bedbugs spoke with Front desk and he was interested just moved us too. After checking into room 321 we were met with the same guest...More
Thank Julie T
Response from Desty D, Manager at Courtyard Charlotte ArrowoodResponded 30 October 2017
Dear Julie T,
Thank you so much for taking your time and gave us your review. I can only imagine how frustrated it can be for you; after spending several hours at Scarowinds Theme Park that night and you were ready for bed, and you...More
In general, the Courtyard concept has gotten much better for business travelers. The food options are good, the open setting is nice. This particular property feels dated. Rooms okay but dark hallways at a distance from central check-in are always a turn off for women...More
Thank Charlotte M
Response from TrishaFincher, Event Specialis at Courtyard Charlotte ArrowoodResponded 27 October 2017
Hello! I'm sorry you found the fitness center lacking, we are actually in the process of relocating it to a bigger area with more equipment and options. We would love to hear if you had any specific suggestions for us! Our goal is to always...More
The room was comfortable. The staff was very attentive. The exercise room could use some more options, additional cardio machines, yoga/streching, and weights. The Bistro menu was fine, although I was hoping for more soup options.More
Thank Mike B
Response from TrishaFincher, Event Specalist at Courtyard Charlotte ArrowoodResponded 26 October 2017
Hello! We are glad you enjoyed the room and staff. We are actually in the process of relocating and expanding our fitness center and very much appreciate the suggestions! As it is getting cooler we will add more soups to the Bistro menu, it is...More