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Courtyard Charlotte Arrowood

353 reviews
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Traveller (42)
Room & Suite (38)
Pool & Beach (4)
Overview
  • Excellent48%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“bistro food”(4 reviews)
“front desk”(52 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from Courtyard Charlotte Arrowood
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (353)Write a Review
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345 results
Traveller rating
160
118
45
14
8
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LanguageEnglish
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160
118
45
14
8
Show reviews that mention
All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staycomfortable staybusiness tripking suiteconvenient locationgreat roomstayed here for one nightoutdoor poolgreat stay
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1 - 5 of 345 reviews
Reviewed 3 days ago via mobile

Great stay, great staff. It's the only place I want to stay when I visit Charlotte. The staff went out of their way to make it a wonderful visit. Great location, easy access to good restaurants. Love it!

Thank Pamela T
Reviewed 1 week ago

I found out why it's the cheapest Courtyard in town - clearly they have missed all of the Marriott franchise improvement schemes. They have perfumed the pig with new carpet in the rooms (try doing the hallways), as well as new furniture and wall paper...More

Thank TravelManSouth
Response from TrishaFincher, Event Specalist at Courtyard Charlotte ArrowoodResponded 1 week ago

Thank you for taking the time to write the review. I spoke with you in person last night and do understand your concerns. We actually tried to reach out to you last night to address this and were unable to, I fully intended on having...More

Reviewed 2 weeks ago via mobile

Returning guests on a holiday break. Overall, a pleasant experience... but interrupted by a pretty dirty shower. Hotel staff was able to resolve. Very low key during the late December travel period... quiet place to stay with some services appropriately reduced for the holidays (ex....More

Thank regiontravelreturns
Response from TrishaFincher, other at Courtyard Charlotte ArrowoodResponded 1 week ago

Hello! Thank you for taking the time to write a review! I do apologize about the shower but am glad our staff was able to assist you. Please reach out to us prior to your next stay, we would love to ensure your next stay...More

Reviewed 3 January 2018

Nice Courtyard very similar to any other - includes a Bistro for breakfast and light dinner/drinks. Limited selection of restaurants unless you are looking for a chain or a fast food restaurant. Easy enough UBER ride to alternative restaurants near by. Very price competitive for...More

Thank Hans K
Response from TrishaFincher, other at Courtyard Charlotte ArrowoodResponded 1 week ago

We pride ourselves in having a great staff and competitive rates, thank you for the review reflecting that! We look forward to hosting you again!

Reviewed 24 December 2017 via mobile

Honestly it was Christmas eve and we arrived after 6pm and a long day driving. Manager at the front desk was curious, welcoming and smiling. Room was clean and just what was needed after a long day on the road.

Thank Glen M
Response from TrishaFincher, Event Specialist at Courtyard Charlotte ArrowoodResponded 28 December 2017

Firstly, thank you for choosing our property for your holiday trip! We are glad we could accommodate your needs on Christmas. Secondly, thank you for taking the time to rate and write a review for us! We appreciate your feedback. Happy New Years!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (38)
Pool & Beach (4)
Questions & Answers
Ask a question
Timothy L
14 July 2016|
Answer
Response from Poppopca | Reviewed this property |
We travel with a service dog. I do not know I suggest you call them
0
Votes
jmccabe2016
1 June 2016|
Answer
Response from Kellam21853 | Reviewed this property |
They did not offer any kind of shuttle services.
0
Votes
Londonundrground
17 October 2015|
Answer
Response from Lindsay N | Property representative |
13 miles - gps says 20 minutes- we would be glad to have you!
1
Vote
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123
Room Tips
"Take rooms inside the Hotel or upper floors away from the parking lot"
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"consider asking for a room close to the desk if traveling solo"
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"Ask for closer to front desk if security is a concern"
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"Great access into hotel at side entrances."
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