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Residence Inn Charlotte SouthPark

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Traveller (43)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent41%
  • Very good35%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“ruth chris”(6 reviews)
“south park”(14 reviews)
“front desk”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Residence Inn Charlotte SouthPark
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Special Offer: Member Rates
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Reviews (258)
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254 results
Traveller rating
99
88
43
12
12
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Time of year
LanguageEnglish
99
88
43
12
12
Show reviews that mention
All reviewsruth chrissouth parkfront deskfire pitoffice buildingfree breakfastone bedroom suitelonger staywould definitely stay here againfull kitchenrestaurants and shopsroom servicecheck in was easywithin walking distancehotel is in a great locationyogurtwould recommend this hotel to anyone
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1 - 5 of 254 reviews
Reviewed 4 days ago

The hotel room itself was nice, but we had to wait for an hour for a room to open after we arrived to check in (we had reservation booked online). Upon arrival we were told by an abrasive and dismissive front desk staff that no...More

1  Thank gaviaimmer
Reviewed 1 week ago via mobile

We stayed for a night on our way out of Charlotte and were so impressed with the free great food offered at dinner, the free beer & wine before dinner and the free breakfast buffet in the morning. Pool is fantastic. Kids loved the basketball...More

Thank islandtimeon
Reviewed 1 week ago

We recently spent nearly three weeks at this hotel while my home was being restored from flood damage. The employees are very friendly and attentive and the hotel and room was very clean and roomy. We enjoyed the outdoor grill area and nightly happy hours....More

Thank AmazingRaceFan
Reviewed 1 week ago via mobile

This was our third trip to this Residence inn. The staff was wonderful and the weekend rates were wonderful, but I was a bit surprised that the hotel was not up to its previous standards— or to what I have come to expect as Marriott...More

Thank jlleigh
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 1 week ago

Thank you for taking a moment to share your thoughts. We appreciate you being a frequent guest and I have shared your valuable observations with our management team. We will use your review to help improve upon the experience we provide to our guests. We...More

Reviewed 14 March 2018 via mobile

We were traveling to Cleveland Clinic for me to get medical help so we needed a specific type of room, that is a two bedroom two bath suite which we had confirmation of in writing. I guess we are spoiled by a Residence Inn we...More

Thank Colette3890
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 5 weeks ago

Thank you for taking the time to review your most recent experience. We appreciate feedback in all forms as it helps us to better ourselves and improve upon the services we provide. I would like to offer my sincerest apologies that your recent experience with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$114 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
miznewyorkndc
10 September 2017|
AnswerShow all 3 answers
Response from romadaro | Reviewed this property |
Call the hotel. It certainly didn't seem like it.
0
Votes
cbjstorr
22 April 2015|
AnswerShow all 2 answers
Response from Victoria P | Property representative |
Hi there cbjstorr, Yes! All 152 of our guest suites included fully equipped kitchens with full size refrigerator/freezers, stove tops, microwave ovens and dishwashers. In addition, our suites also include all dishes... More
0
Votes
Wendy G
16 February 2015|
AnswerShow all 2 answers
Response from Victoria P | Property representative |
Hi Wendy G, Yes! We do accept pets. There is a $100 non-refundable pet cleaning fee. This fee is set by Marriott and is standard for all Residence Inn hotels. We hope to see you soon!
0
Votes
Room Tips
"Quiet but if you move down the hall away from elevators, I guess that's better."
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"We stayed on the lower level because of our dog. Was perfect for us."
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"Probably high up. There really isn't a view from any floor. Both sides have a view of buildings."
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"Your view is going to be a parking structure or an office no matter how you slice it."
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