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Westin Charlotte

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#31 of 175 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
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1,454 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
Manassas
Reviewed 12 July 2015

Attended a conference in Charlotte and this property was the host hotel. It is conveniently located next door to the convention center. There is not a pedestrian bridge connecting the two. The hotel has a small lounge/bar and one onsite restaurant. It simply is not enough space for a large incoming conference and an outgoing conference that is overlapping. The...

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Helpful?
Thank Mandy L
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 10 July 2015 via mobile

My husband and I wanted to be close to the stadium firework show for the Fourth of July. The rate of the room was great for how close to everything the Westin is! Great view of the city! It had all the amenities you would want in a hotel room as far as food services (bar,coffee, restaurant) all in the...

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Thank Jessica M
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 10 July 2015 via mobile

This is a lovely hotel. The staff are amazing. Our room was beautiful as was the view from our room. Close to everything. Great place to stay. We felt pampered. Good food. The inside of the lobby is artistic. The beds are like clouds. Fully functional rooms.

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Helpful?
Thank KimberlyLuck
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Fuquay-Varina, North Carolina
Reviewed 9 July 2015

Wow... This is the second time I've stayed at the Westin Charlotte and had an unbelievable experience. The first time I stayed it was to propose to my now wife and it was amazing the things that the hotel did for us. This time we went for her birthday. Not only did they have a special surprise waiting for us...

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Helpful?
Thank Michael L
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Ruston, Louisiana
Reviewed 8 July 2015

I had a great 4th of july weekend in charlotte for my bestfriends birthday. The westin in charlotte was an amazing place. A young lady by the name of Raven Reid went above and beyond. She got my reservations set up. Even emailed me a list of events in the city. She was out of town upon my arrival but...

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Thank Kenyan A
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Lambertville, New Jersey
Reviewed 7 July 2015

A longtime SPG member at Starwood, we used points for our recent three night stay at the Westin in Charlotte. The big challenge? We were testing the chain's dog-friendly policies (well, let's put it this way, our rescue pup was "testing"). There's pluses and negatives. I'm going to start with the negatives, alas. After a long drive (and despite a...

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2Thank Carolyn S
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be well, Guntram Merl Hotel Manager

Charlotte, North Carolina
Reviewed 6 July 2015

I think I went during an off-time, July 4th weekend. Valet and Bellmen sparse. All told it was not a horrible hotel, not a bad price. $125.00 for pre-paid plus taxes. Staff was helpful and knowledgeable. Bed's and bedding great. My one and only strong complaint was the lack of cleanliness outside. The steps and surrounding areas were filthy with...

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1Thank 180wyf
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be well, Guntram Merl Hotel Manager

Galena, Ohio
Reviewed 5 July 2015 via mobile

I have stayed at the Charlotte Westin quite a few time due to Starwood Points/ free nights. The hotel lobby, gym and pool do not disappoint - beautiful! However, the rooms I have been in were a little under Westin standards. Nothing too awful just wear from use. The hotel does offer a great staff and wonderful views of downtown...

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Thank TentToFiveStar
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 2 July 2015

I travel a lot for work, and I am extremely picky about the hotels I frequent. I have to say, the Westin Charlotte is by far the best. Both the hotel accommodations and service exceeded my expectations. The Westin is modern, beautifully decorated, clean, bright and airy. It's perfect in every way. During my most recent visit, I was in...

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Thank MShambe
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Cedar Rapids, Iowa
Reviewed 1 July 2015

We stayed here for a recent business trip and the hotel was very well kept. I appreciated the modern atmosphere. The workout facility is open 24 hours a day - it was nice to be able to run off some steam after a long day and evening. The hotel offers a running map as well if you want to head...

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Helpful?
Thank Shellie P
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: €146 - €495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
9 questions
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5 months ago
8 months ago
Franklin, New Jersey
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Scottsdale, Arizona
5 months ago

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for City View at reservation”
 of 5 bubbles AGrayghost, 2 Jan 2017 | Read review
“Good views from either side of the hotel”
 of 5 bubbles luv2travel0679, 14 Dec 2016 | Read review
“I prefer upper floor, quiet.”
 of 5 bubbles FastGirl39, 7 Nov 2016 | Read review
“24th floor had great city view and quiet”
 of 5 bubbles mwc104, 6 Nov 2016 | Read review
“Become a Starwoods member. Their member floors were higher up in the building.”
 of 5 bubbles O6138EFdeniseg, 4 Nov 2016 | Read review
5 of 5