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Westin Charlotte

Booking.comUS$239*
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#29 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Westin Charlotte
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1,497 Reviews from our TripAdvisor Community

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Showing 1,473: English reviews
Washington DC, District of Columbia
Reviewed 24 October 2015

I absolutely love the Westinghouse, Charlotte. I've stayed here several times and each time has been spectacular. The front desk, Ray (female) and Darnell are amazing! Pleasant and funny...they are certainly in the right field. The JP restaurant has the best breakfast buffet and chicken sausage. The pool and gym is my favorite--always clean and large enough to accommodate several...

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Helpful?
Thank falisa p
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Ray and Darnell made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Ft Worth, TX
Reviewed 23 October 2015 via mobile

Stayed 4 nights while in town for conference. It's nice but I'd say a notch below you typical Westin. Room was average somewhat dated and carpet had stains. One morning there wasn't any water.....at all. So no shower pre-conference. Bright side of the stay was a very cool hotel bar near the lobby and the meeting facilities. However overall, this...

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2Thank swindy10
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We appreciate feedback in all forms and we use it to improve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager

Syracuse, NY
Reviewed 19 October 2015

I stayed at the Westin for a conference that was being held in the hotel. They were very accommodating and friendly. Loved the ambiance of the hotel bar - we attended a hosted cocktail hour there the evening before the conference and the space is great for a mixer-type event. The hotel offers $5 vouchers if you decline housekeeping service...

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Thank LauraLovesZippy
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. The meatloaf is concerning to us; thank you for brining it this to my attention. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Urbana, Illinois, United States
Reviewed 18 October 2015

Very nice hotel-older but well maintained. I particularly liked the fleet of suburbans always available for a quick trip if needed. No need to wait for taxis. Both drivers we had cam to Charlotte from Africa. We found conversation with them fascinating. One I know got his US citizenship.

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Thank Alex R
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

North Attleboro, Massachusetts, United States
Reviewed 16 October 2015

Tysha, Margarita, and the girls in the restaurant were fun, professional and personable! The food was amazing and Tysha's recommendations were spot on. Some very unique menu items. The Decor was awesome as well. A great stay and a great place to eat.

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Thank Paul D
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Tysha and Margarita made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 16 October 2015 via mobile

Westin is always a great place to stay with consistent service and some of the most comfortable beds in the world. This particular Westin also had a great lobby bar with two awesome bartenders Dino and Matt. Gregarious, helpful with cocktail and beer selections and just plain good guys. Definitely recommend staying here if you are in Charlotte!

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2Thank Matt A
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Dino and Matt made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Toronto, Ontario, Canada
Reviewed 16 October 2015 via mobile

Had a pleasant check-in experience in spite of complications thanks to Kyle's professionalism and flexibility. Room was clean and comfortable. I was here for a conference and the staff was very accommodating. In a meeting I hosted Nerida was so sweet and accommodating, wanting us all to be happy. For a mainstream bar, they have a decent restaurant, again with...

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1Thank niamhleigh
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well,

Bethune, South Carolina
Reviewed 15 October 2015

I had a better experience this time. The front desk had people that were actually nice. My room was not ready when I checked in at 5:30 PM and they offered me a voucher for breakfast in the restaurant. A room became available while I was still at the desk. I actually got to sleep all night, there were no...

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Thank re3ver
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well,

Boston, Massachusetts
Reviewed 14 October 2015

I was totally lost coming into Charlotte--my own fault. The hotel is very centrally located, but I had accidentally put the wrong city in my GPS! I called the desk, and Cassandra guided me with such patience to the door and greeted me so warmly when I finally walked in. The rest of the staff I met--Darnell, Ray, and Barron--were...

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Thank Barbara K
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Cassandra, Ray and Barron made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well,

Reviewed 13 October 2015 via mobile

Was there for 2 nights. Food is okay. Rooms are okay....honestly. everything was going great! ....until I went to check out. I had enough work things to make 3 trips to my car so I asked gt front desk to send a cart to my room. The bell hop REFUSED to leave the cart and said if I didn't need...

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Helpful?
Thank Joey H
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We appreciate feedback in all forms and we use it to improve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: €128 - €518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
12 questions
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St. Paul, MN, US
26 days ago
Chattanooga, Tennessee
1 month ago
9 months ago
11 months ago

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it is a hot day, ask for a room east facing. The hotel on the west side gets very warm in the rooms”
TravelAsYouGo, 11 Apr 2017 | Read review
“Choose a room facing downtown and away from the elevator.”
Adam_Dallas, 31 Mar 2017 | Read review
“Upper floor, city view, corner king!”
luv2travelfam, 18 Mar 2017 | Read review
“Room 611 was not far from elevator but still quiet. Views in this neighborhood aren't much to write home about.”
VeronicaS713, 4 Mar 2017 | Read review
“Ask for a corner room.”
steffiestaffie, 1 Mar 2017 | Read review
5 of 5
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US$239* /night
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TripAdvisorUS$239
HotelQuicklyUS$283
Westin.comUS$239
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Prices are for 1 room, 2 adults
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