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The Westin Charlotte

1,606 reviews
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Traveller (283)
Room & Suite (219)
Dining (39)
Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(188 reviews)
“heavenly bed”(53 reviews)
“spg member”(20 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,606)Write a Review
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All reviewsconvention centerheavenly bedspg membernascar hall of famelobby barstarbucks coffeecorner roombank of america stadiumattending a conferenceself parkingper dayshower headfront desk stafflight railvery nice hotelhakdowntown
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11 - 15 of 1,580 reviews
Reviewed 2 weeks ago

The room on the 21st floor was roomy, bright and had a great view. The king size bed was very comfy. But we found dental floss on the window sill when we checked in.The coffee machine barely had enough sugar and cream for one coffee....More

Thank stems22
Response from WestinCharlotte, other at The Westin CharlotteResponded 2 weeks ago

Thank you kindly for taking time to review our property. I would like to offer my sincerest apologies that certain aspects of your most recent experience fell below a true Westin experience. We strive to satisfy all guests. I have passed along your feedback to...More

Reviewed 3 weeks ago

My stay at the Westin Charlotte was lovely. I attended the ABA Marketplace 2018 from January 26th - January 31st. I arrived early from my flight, and they got me into my room right away. The hotel is very close to everything. You can walk...More

Thank Amanda C
Response from WestinCharlotte, other at The Westin CharlotteResponded 2 weeks ago

Thank you Amanda for taking the time to share your review of your most recent stay. We are thrilled we had the opportunity to offer you a one of a kind experience during the ABA Conference. The Red Hot event was spectacular and we are...More

Reviewed 3 weeks ago

I attended the ABA Travel Conference in Charlotte and stayed at the Westin. The hotel is located across the street from the convention center so it was conveniently located. I was pleased with my stay. The hotel was clean and the staff was very friendly...More

Thank diannawv
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 2 weeks ago

Thank you Dianna for taking the time to share your most recent experience during the ABA conference. We are delighted to hear you had an enjoyable stay. Our location is perfect for attending an event at the Convention Center or exploring the great restaurants and...More

Reviewed 4 weeks ago

Stayed here for a business convention. The front desk reception was friendly and efficient. My room was clean and in good repair. The beds were comfortable but not the immersion experience I associate with Westin. Bathroom was a bit small but workable. Desk was well...More

Thank tlagyn
Response from WestinCharlotte, Hotel Manager at The Westin CharlotteResponded 4 weeks ago

Thank you kindly for taking the time to review our beautiful Westin Charlotte. We are delighted we had the opportunity to provide you and your wife such an enjoyable experience during your convention. We have many great onsite amenities designed to help you renew and...More

Reviewed 4 weeks ago via mobile

I stayed at the Westin last week. It is easy walking distance to downtown and the stadium. The rooms were your standard Westin. Service at breakfast was food and Starbucks was in the room. Pretty good stay.More

Thank Ted R
Response from WestinCharlotte, Hotel Manager at The Westin CharlotteResponded 4 weeks ago

Thank you Ted for taking time to share your review of your most recent stay with us. We are thrilled to see you had an enjoyable experience during your most recent stay with us. Our location is perfect for exploring the uptown area and its...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$175 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (283)
Room & Suite (219)
Dining (39)
Pool & Beach (25)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
cbo133
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
1
Vote
cbo133
28 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1
Vote
Susan B
15 June 2017|
AnswerShow all 6 answers
Response from Bill R | Reviewed this property |
I've never had any issue with noise on any floor in any room--from other rooms or from exterior noise.
0
Votes
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123456
Room Tips
"City view, away from elevators and no connecting rooms."
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"Go ahead and get a high room if you can since the elevators don't have much wait time."
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"Ask for a room on a higher floor to get a great view."
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"They have a weird fire alarm system. The alarm was going off downstairs but not on my 11th floor."
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