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Westin Charlotte

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#29 of 177 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Westin Charlotte
Westin Charlotte
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1,483 Reviews from our TripAdvisor Community

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Showing 1,460: English reviews
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Sonoma Valley, California
Reviewed yesterday NEW

Very comfortable beds. Great service. The location is great and within walkable distance to restaurants, bars and other night life activites. Also, there was this cool new option where you could pay 5$ a day to rent active gear in case you forgot your own workout attire.

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Helpful?
Thank FromTheValleyGirl
Charleston, Sc
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I would recommend the Westin & I would stay her again. Location was perfect for my family short weekend getaway. We wanted an indoor pool & after much research I found this one to be the best & my kids loved it. Location is right on the train line (Lynxx) to get us around town, but also walking distance to...

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Thank KimnSC
About Hotel's Favourite Review
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our vibrant hotel. I am delighted to hear about your enjoyable recent experience with us. Our location allows access to many great attractions and restaurants in just a few steps or short ride on the light rail making it convenient to explore the Queen City. Also, our staff will be proud to...

NC
Reviewed 3 days ago NEWvia mobile

Hi - we picked the Westin which is more expensive than it neighbors because we wanted an upscale and safe experience for our family while visiting Charlotte. My husband and I were going to the Apparo gala at the convention center (across the street) and had a sitter come to our hotel. We were very disappointed when we arrived that...

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Helpful?
Thank LadyRouge
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to share your most recent experience here at the Westin Charlotte. I am thrilled to see that we were able to provide you with such an outstanding experience during your stay for the Gala. Our staff works hard to satisfy each and every guest and their needs. I am also glad to see you...

Miami, Florida
Reviewed 5 days ago NEW

This is a standard Westin. Very comfortable rooms and good facilities. It is in a good location on the edge of downtown Charlotte and walkable to restaurants. Entrance to parking garage is very confusing however, so the hotel should improve that signage.

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Thank Brian33131
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Brian for taking time to submit your review of our beautiful property. Our location allows our guests to take advantage of many great restaurants and attractions in Uptown by taking a short walk or a ride on the light rail. I am delighted you enjoyed your stay and we look forward to welcoming you back on your next...

Dallas, Texas
Reviewed 1 week ago NEWvia mobile

We have actually stayed at this hotel twice and after driving around a bit, I'll definitely check into other hotels since there are so many downtown (or uptown or whatever they call it). The location is good but if you drive past the hotel it's hard to get back without using a map because of all the one way streets....

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Helpful?
Thank singinglaury
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We appreciate all feedback as it helps us to better ourselves. I would like to offer my sincerest apologies that your most recent stay with us fell short of a true Westin experience. I have passed along your feedback to my team so we may address the concerns in which...

Show Low, Arizona
Reviewed 1 week ago via mobile

I felt this room was pretty expensive at $199 a night, and that was a reduced conference rate. The room was very plain, nothing nice. Pillows were terrible, and bed uncomfortable. The toilet ran constantly. They didn't clean the room 2 of the 4 days we were there. Front desk staff were nice, and hotel has some nice amenities like...

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Helpful?
Thank Janelle S
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Janelle, thank you for taking time to submit your review of The Westin Charlotte. I would like to offer my sincerest apologies that certain aspects of your most recent stay fell below a true Westin experience. Your experience is not the experience we strive to provide our guests. Please contact the hotel and ask for myself should you need anything...

Chicago, Illinois
Reviewed 1 week ago via mobile

Had an event here last month and would love the opportunity to come back. The customer service / events team (including banquets) went above and beyond my expectations. The hotel rooms were clean, comfortable, and the additional touches (such as lavendar nighttime tube) made it even better. The location was perfect.

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Helpful?
Thank SNELSON103
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you so much for reviewing and rating our vibrant hotel. Our Westin team will be thrilled to know that they made such an incredible impression on you and that you rated them impeccable. Our staff works hard and strives to satisfy each and every guest who we have the pleasure of hosting. We hope you will return in the...

Arlington
Reviewed 2 weeks ago

This is a very nice hotel in Charlotte. The rooms look like hotel rooms, nothing exciting or memorable and the furnishings are starting to look a little worn. The lobby is grand and very pretty. If you are looking for a hotel with all of its sole in the lobby, this is the place for you. I wish the rooms...

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Helpful?
Thank TravelAsYouGo
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

We appreciate you taking the time to submit your feedback of your most recent experience at our vibrant hotel. We appreciate all feedback as it helps us to better ourselves. I have a passed along your feedback to my team so that we may address the concerns in which you provided. We hope you will return in the near future...

Camden, Maine
Reviewed 2 weeks ago via mobile

Everything was as close to perfect as it could get. Location close to many restaurants, convention center, restaurants, friendly staff, valet parking, room service, cleanliness of rooms, indoor pool, JP's restaurant better than good etc. etc.

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Helpful?
Thank Barbara B
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Barbara for your kind words and taking time out of your day to review our beautiful hotel. Our locations allows our guests to take advantage of the short walk or light rail ride to some of the best attractions and restaurants in the city. We also offer great amenities like our indoor pool and WestinWORKOUT. As well as...

Mount Dora, Florida
Reviewed 2 weeks ago via mobile

This Westin property was not really different than most. But I will say the staff does go above and beyond to help you out. They even offer a car service which will take you pretty much anywhere locally for around seven to $10. This comes in handy if the weather is bad and you need to get to a sporting...

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Helpful?
Thank Miami622
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you very much for sharing your most recent experience at The Westin Charlotte with us. I am delighted to hear about your fantastic experience you received most recently. Our staff will be thrilled to know they made such an incredible impression on you and that you rated them impeccable. We strive to satisfy each and every guest and their...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: €154 - €492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
11 questions
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Chattanooga, Tennessee
29 days ago
8 months ago
10 months ago
Chattanooga, Tennessee
28 days ago

See all questions (11)

Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it is a hot day, ask for a room east facing. The hotel on the west side gets very warm in the rooms”
TravelAsYouGo, 11 Apr 2017 | Read review
“Choose a room facing downtown and away from the elevator.”
Adam_Dallas, 31 Mar 2017 | Read review
“Upper floor, city view, corner king!”
luv2travelfam, 18 Mar 2017 | Read review
“Room 611 was not far from elevator but still quiet. Views in this neighborhood aren't much to write home about.”
VeronicaS713, 4 Mar 2017 | Read review
“Ask for a corner room.”
steffiestaffie, 1 Mar 2017 | Read review
5 of 5