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SpringHill Suites Charlotte Airport

Traveller (36)
Room & Suite (36)
Dining (8)
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
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38Room tips
Traveller rating
  • 70
  • 92
  • 80
  • 39
  • 35
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  • English
Popular mentions
The couch in the room was disgusting and the rest of the room was not much better. If it wasn't so late and I had transportation I would have left and stayed somewhere else. The front desk staff is not helpful at all. Don't stay here. It apparently isn't even a Marriott
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I stayed here as it is right next to the airport. I stay at Marriott properties all the time and this one is on the not stay list. Dirty AC Heat issues. Torn sheets and beds. Not a nice place. Im sure if someone from Marriott came by they would close or sell it. Plus I paid $190
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Response from tasheeriag, General Manager at SpringHill Suites Charlotte Airport
Responded 4 weeks ago
Dear gpsass, Thank you for taking a moment to give feedback on your stay. We apologize for not meeting your expectation during your stay. We are pleased to announce we will be going through a major renovation soon. We hope that we will have an opportunity o make it right in the future. Once again, thank you for choosing SpringHill Suites.
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Stayed here one night prior to a flight the next day. Appears to be under renovation with work to be done in lobby. Living room carpeting was stained and something bit me after I went to bed. The TV is positioned between the lr and bedroom - strange place. Do not take a room
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This hotel was dirty (see pictures). We were exhausted after traveling all day and were expecting to walk into a clean, Marriott hotel. Floors appeared to not have been vacuumed, there was something smeared on the door, bathroom was not clean. The icing on the cake was when I
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Response from tasheeriag, General Manager at SpringHill Suites Charlotte Airport
Responded 19 Nov 2018
Dear Arn866, Thank you for taking the time to give feedback on your stay. We apologize for not meeting your expectations during your last visit. We will share your thoughts and views with our entire team, in an efforts to better prepare for future guests. We are making changes soon to our hotel and we would love to have you visit us again. Look forward to seeing you in the future.
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I have stayed at many Springhill Suites. First of all this one needs a major renovation. There are stains in the carpeting and the bathrooms show alot of wear and tear. Secondly, this is not a great location. Although it is ideal for a quick overnight stay and right down the
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Response from tasheeriag, General Manager at SpringHill Suites Charlotte Airport
Responded 13 Nov 2018
Dear Fortlaudtraveler, Thank you for giving your honest feedback on your stay. We appreciate you staying at SpringHill Suites during your visit to Charlotte. We want to apologize for not meeting your expectations during your stay. I am happy to inform you that we are currently preparing for a major renovation. We hope that you will give us an opportunity to make it right. We look forward to seeing you again.
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Would you use this couch?
Photo provided by managementSpringHill Suites Charlotte Airport
The SpringHill Suites Charlotte Airport is conveniently located near the Charlotte Douglas Inter
This was the couch in our room. Pretty much explains cleanliness of the room.
I don't know - Charlotte was a layover - so I did not have a vehicle.
0 votes
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Does this property offer smoking rooms?
I do not believe Marriott hotels allow smoking, but I do not think this particular Marriott enforces it - it sure does not smell like it...
0 votes
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What time does breakfast begin each morning? Saturday in particular.
6:30 through week days. Not sure on Saturday. But if you call they will be happy to tell you. Nice people.
1 vote
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"There are no good rooms"
"Pick another property. CLT is a nice city and this hotel does not have the best location!"
"Don’t stay here"
"Paid reservations mean nothing"
"major highway on one side of the hotel. VERY loud ALL NIGHT!"
US$101 - US$192 (Based on Average Rates for a Standard Room)
springhill suites charlotte airport hotel charlottecharlotte springhill suites
United StatesNorth CarolinaCharlotte
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