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SpringHill Suites Charlotte Airport

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Traveller (26)
Room & Suite (30)
Dining (5)
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Overview
  • Excellent23%
  • Very good33%
  • Average24%
  • Poor10%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Charlotte Airport
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Offers from SpringHill Suites Charlotte Airport
Special Offer: Member Rates
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (286)
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All reviewscharlotte airportroom was cleana marriott rewards memberan early morning flightbreakfast barhot tubextra pillowswork spaceconnecting flightbooked this hotelstayed here for one nightyogurtfree breakfastfree shuttlesofa bedplace to sleepother hotels
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1 - 5 of 285 reviews
Reviewed 5 days ago

The gal at reception was exceptional (professional, sweet, fun). The suite is very large with a desk to work at, a small kitchen area with microwave (with a set of paper plates and utensils-nice add), couch/lounge... nothing needed. The hotel has a pool and workout...More

Thank RebeccaMT C
Reviewed 2 weeks ago via mobile

I stay only at Marriott hotels. This hotel was so dirty I couldn’t stop itching. I found dried food on the table next to the bed. I found raves from clothes someone must’ve bought and threw on the floor. Water was barely even warm! Never...More

Thank jpwilk4
Response from Tasha G, Manager at SpringHill Suites Charlotte AirportResponded 1 week ago

Hello, I am so sorry that you had a bad experience here at our hotel! We have shared your review with the appropriate team member to ensure that this type of scenario does not continue to happen. Thank you so much for your honest feedback,...More

Reviewed 2 weeks ago

We used a free night certificate that was ready to expire. We arrived late into CLT and the hotel was easy to find. We’ve stayed at a Springhill in Peoria, Illinois and our room looked identical. Bed by the window, a small sitting area with...More

Thank Steveh3Texas
Reviewed 2 weeks ago via mobile

When we tried to check in at this hotel, we found out that there had been a miscommunication between Expedia and the hotel causing our reservation to be canceled. The hotel GM canceled our reservation after an inquiry Expedia made at our request as to...More

Thank Dawn P
Reviewed 2 weeks ago via mobile

Marriott Elite Member for over 7 yrs and this is The LOWEST Quality, most Unprofessional Management and staff, of any Marriott location in all my experience. Cathy (front desk) is lacking professionalism and basic customer service training to represent any establishment. Looking through past reviews...More

Thank msjadestiny2012
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$101 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$101 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (26)
Room & Suite (30)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Benita P
9 March 2017|
AnswerShow all 3 answers
Response from Judi O | Reviewed this property |
I don't know - Charlotte was a layover - so I did not have a vehicle.
0
Votes
Katrina B
21 September 2016|
AnswerShow all 2 answers
Response from Steven C | Reviewed this property |
I do not believe Marriott hotels allow smoking, but I do not think this particular Marriott enforces it - it sure does not smell like it...
0
Votes
Reviewrrr
16 August 2016|
AnswerShow all 2 answers
Response from Mike B | Reviewed this property |
6:30 through week days. Not sure on Saturday. But if you call they will be happy to tell you. Nice people.
1
Vote
Room Tips
"major highway on one side of the hotel. VERY loud ALL NIGHT!"
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"I'd try to get it away from the Interstate highway"
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"Higher level floors may be better. Pool is at the lobby level."
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"Stay on the top floor, fewer guests there."
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