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TownePlace Suites Charlotte University Research Park

124 reviews
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Traveller (15)
Room & Suite (34)
Dining (4)
Overview
  • Excellent36%
  • Very good29%
  • Average23%
  • Poor6%
  • Terrible6%
Travellers talk about
“macaroni grill”(8 reviews)
“room was clean”(12 reviews)
“front desk”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (124)Write a Review
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All reviewsmacaroni grillroom was cleanfront deskmain buildingbedroom suitefull kitchensofa bedplace to staythe breakfast areaoutdoor poolnice sizegreat staystaying at this hotelhome away from homewould definitely stay here againstaff was friendlynikki
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1 - 5 of 122 reviews
Reviewed 1 November 2017

TownePlace Suites looks better on the outside than the inside. It really needs to be refurbished. The bed was older and needed to be replaced. The room was dated and not of the standards we expect from a Marriott property. Breakfast was adequate and well...More

Thank dewilson2
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 7 November 2017

dewilson, We appreciate your review of our facility. We apologize for the issues you experienced while staying with us. We have taken your responses and directed them to the appropriate departments. We hope to see you again to provide you the exceptional service you deserve....More

Reviewed 29 October 2017 via mobile

Staff is really kind and nice. Although room looks a little dated, it is very clean. Bed is very comfortable, I like the pillow, feels like sleep on a cloud. Their breakfast tastes fresh, healthy, but also boring. Not many choices, no scrambled eggs, no...More

Thank heyservt
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 31 October 2017

Heyservt, We greatly appreciate your review! Thank you for your remarks. My team and I work very hard to provide each of our guests with an outstanding stay experience. We are very glad you were satisfied with your room and liked our beds. Our brand...More

Reviewed 21 October 2017 via mobile

Staff was nice. Rooms were fine. They don’t have the new look of most hotels. Complimentary breakfast is a must for us but their breakfast left much to be desired. If breakfast is your booking point don’t choose this hotel.More

Thank Lisa N
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 24 October 2017

Lisa N, We greatly appreciate your review of our property. I appreciate your kind words about our team. My staff and I work very hard to provide each of our guests with an outstanding stay experience. We are very glad you enjoyed your time with...More

Reviewed 5 September 2017

Stayed here for 3 nights in August. Its close to where i needed to be, but other than that there is nothing to say about the hotel. Its in dire need of a refresh. Breakfast is provided, and its the same basic fried eggs and...More

Thank mike_7_7
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 7 September 2017

Mike_7_7, We greatly appreciate your review! I appreciate your kind remarks on our location. Our team works very hard to provided each of our guests with an outstanding stay experience. We are currently working on ways to expand our breakfast offerings in the near future....More

Reviewed 31 August 2017 via mobile

This is my second time staying at this hotel within the last six months.. Both stays were super awesome..We were greeted upon arrival by several staff members..all with a smile on their faces and a willingness to explain everything at hotel and also things to...More

Thank Karen K
Response from Rob P, Front Office Manager at TownePlace Suites Charlotte University Research ParkResponded 3 September 2017

Karen K, We hope you enjoyed your day at the Ballpark! My team and I all work very hard to provide each of our guests with an outstanding stay experience and I am very glad to hear we batted 1000 with you! We look forward...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$124 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (34)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (11)
Bathroom (1)
Questions & Answers
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Room Tips
"Pick top floor in main building where breakfast, laundry and exercise areas are."
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"we were by the swimming pool which would probably be noisy if the weather had been better."
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"Pull-out sofas are not very comfortable so know that ahead of time if you plan on using it."
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"Request a top floor to avoid hearing people walk above you."
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