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Sonesta ES Suites Charlotte

566 reviews
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Traveller (135)
Room & Suite (48)
Pool & Beach (8)
Overview
  • Excellent63%
  • Very good23%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“basketball court”(22 reviews)
“front desk”(72 reviews)
“bedroom suite”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Charlotte
Special Offer: Free Breakfast & Parking
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (566)Write a Review
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Show reviews that mention
All reviewsbasketball courtfront deskbedroom suitefull kitchenhome away from homeamazing staygreat place to stayhot breakfastexercise roomextended stayfree breakfastlobby areadefinitely stay here againspacious roomshotel roomstayed one nightyogurt
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51 - 55 of 554 reviews
Reviewed 23 May 2017

We've stayed here as a family many times and I can honestly say we have never had a bad experience. We originally booked in because it was the only hotel we could find in south Charlotte that had 2 bedroom suites. We are so glad...More

Review collected in partnership with this hotel
Thank Debbie M
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 28 May 2017

Thank you for choosing the Sonesta ES Suites of Charlotte and taking the time to provide us with a detailed five star review. Your positive review truly motivates us to do better. We appreciate your loyalty and your familiar faces made our day. We are,...More

Reviewed 23 May 2017

The door on the back entrance was broken so i didn't feel as secure, however, the staff was very pleasant and the room was nice and clean.. breakfast options were not many, but they were fresh and the location is central to everything. Overall great...More

Review collected in partnership with this hotel
Thank stephaniedsmith1991
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 28 May 2017

Thank you for taking the time to review your stay and thank you for choosing the Sonesta ES Suites Charlotte. The safety of our guests is paramount and I am so sorry that the back entrance door was not functioning. I am happy to report...More

Reviewed 22 May 2017

I've stayed at Sonesta's before, including this location. The room was not quite up to the standard that I expect from Sonesta. It was disheveled and not as clean as expected. Will I stay at this location and other Sonesta's again, yes. I am sure...More

Review collected in partnership with Sonesta
Thank Bill L
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 28 May 2017

Thank you for choosing the Sonesta ES Suites Charlotte and taking the time to review your stay. Please accept our sincerest apologies for your less than satisfactory experience and thank you for giving us the benefit of the doubt. I have reviewed your comments with...More

Reviewed 17 May 2017

I just spent a week for training and I was very impressed with the room. It has a large, well equipped kitchen area and a large bedroom. I was quite impressed with their breakfast bar and the social gatherings on Monday, Tuesday, and Wednesday evening....More

Thank Art L
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 28 May 2017

Thank you for choosing the Sonesta ES Suites Charlotte for your week long training trip. Being away from home for extended periods always has its challenges and we are pleased to know that we were able to make it a bit easier for you. Our...More

Reviewed 16 May 2017 via mobile

I loved staying here it was a great hotel. Extremely comfortable beds. Never slept better at a hotel/motel as well as this one. And the staff was amazing, I felt welcomed and would definitely come back again.More

Thank Cristy D
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 28 May 2017

Thank you for choosing the Sonesta ES Suites Charlotte. A good night’s sleep is very important when travelling and that is why our luxurious suites are equipped with some of the most comfortable beds in the market. Our staff is first class and work hard...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Laundry Service
Self-Serve Laundry
Free Parking
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$96 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (135)
Room & Suite (48)
Pool & Beach (8)
Dining (7)
Hotel & Grounds (78)
Bathroom (13)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marguerite C
7 February 2017|
AnswerShow all 4 answers
Response from jennyleeharvey | Reviewed this property |
I am not sure, but would say yes since dogs are allowed.
0
Votes
Jan S
30 January 2017|
Answer
Response from Shingi R | Property representative |
Hello. Unfortunately we do not offer shuttle service, however we have great transportation partners we can recommend to schedule your pickup. Late checkout is available based on availability so if you contact the hotel... More
0
Votes
Rod M
21 September 2016|
AnswerShow all 7 answers
Response from Shingi R | Property representative |
I hope your travels to Charlotte we safe and enjoyable. We are grateful our guests were kept safe and the City of Charlotte has returned to calm.
0
Votes
Room Tips
"Ask for all the kitchenware. They have everything from can openers to big pots!"
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"When you treat your staff with care and respect they make you look good. All my coworker were complaining..."
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"Rooms we lovely, clean, excellent mattresses and clean as a whistle and spacious. We had a suite this time..."
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"If considering a studio room, pay a little extra and get a 1 bedroom suite for a little less hallway noise."
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