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Sonesta ES Suites Charlotte

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Sonesta ES Suites Charlotte
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505 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Freehold, New Jersey
Reviewed 2 September 2016

When arriving at the hotel the property was well kept. Inside the lobby and hallways were very neat and clean. Staff was very friendly and helpful. They were understanding of my particular special needs situation with my child. They went above and beyond to make us comfortable. Housekeeping was very good and I had no complaints about anything. It was...

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Thank 719alisak
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte. Our entire team is always ready to go above and beyond to accommodate all of our guests that check into our hotel. Our housekeeping staff works hard to ensure that every room is kept up well and exceptionally clean as it should be in any great hotel. Our complimentary social...

Fayetteville, North Carolina
Reviewed 1 September 2016

Staying here compliments of a contract for lodging support. From the moment I checked in I was set up for disappointment. I waited and wondered around the lobby area for nearly ten minutes just to check in. Granted, it was 9:00 PM but ten minutes, by there clock, is still excessive. The suite is roomy with a small kitchenette, two...

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Thank StrongGrog
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for staying with us, we truly appreciate the valuable feedback. Please accept our sincerest apologies for the poor experience you encountered during your stay. I would like to assure you that this is not typical service from our team and it is certainly not what our guests should expect. Our front desk staff had stepped away from the...

Philadelphia, Pennsylvania
Reviewed 27 August 2016

Excellent staff. Good food at breakfast and the evening reception. Very clean and well equipped. The beds were so comfortable we felt rested every morning.Don't know if this was a coincidence but the hoagies/subs that were on Tuesady's reception night was a welcomed Philly treat. Everything was great! See you next year!

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Thank 586willieb2016
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte! We appreciate your 5 star review. Our breakfast is served hot and fresh daily for a perfect start to every day. In addition we serve a complimentary evening social Monday - Wednesday consisting of heavy appetizers and delicious surprises. It was a great pleasure having you stay with us and...

GREENWOOD
Reviewed 26 August 2016 via mobile

First time at sonesta suite I most say it was the most beautiful hotel the front desk staff was extremely helpful miss alexia was great and made sure our checking in went smoothly also gave us 2 cold soda which was great after a long day at Carowinds park the 2 bedroom suite was beyond expect thank to the great...

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1Thank TERESA G
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte for your trip to Carowinds. Our hotel is conveniently located less than 10 minutes away from the very popular Amusement Park. Our spacious 2 bedroom suites are a perfect size for families with enough space to truly relax after am exhausting day of travel or fun. We appreciate the great review...

Reviewed 24 August 2016 via mobile

My oldest daughter is now a sophomore at UNC Charlotte. For the second year in a row our family stayed at Sonesta ES Suites for the weekend while moving her in and visiting Carowinds. Love the space, full kitchen and separate den/bedroom. And the hot buffet breakfast each morning is wonderful!!!! See you guys and gals for junior year move...

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Thank Ullahla
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites Charlotte! We would like to congratulate your daughter for getting one step closer to the finish line in her college journey. Our guests, especially those that we get to know well, are like family to us. Our spacious and fully equipped suites are great with room to stretch out comfortably. We appreciate the...

Reviewed 20 August 2016 via mobile

Very clean hotel. Rooms are great size, huge bathroom and extremely comfortable beds. All the staff was super friendly and courteous. Relaxing atmosphere and refreshing pool. Close to town and many local attractions. I would recommend them to everyone.

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Thank draper99
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites of Charlotte we truly appreciate the 5 star review! Our hotel is conveniently located less than 15 minutes away from the heart of the Queen city. We are thrilled to know that your stay with us was a pleasant one and we look forward to your return. Thank you for your great recommendation.

Italy
Reviewed 16 August 2016

This accomodation is basically intended for long staying, as you are provided a mini apartment with kitchen. We stayed only one night and we were given an apartment on the ground floor in front of the pool. The apartment was nice and clean. The staff was kind and efficient and the value for money was good. Wifi was available for...

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Thank EnzoPu
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte! We are thrilled to know that your stay with us was very accommodating. Our fully equipped suites are spacious enough to adequately prepare a meal as well as enjoy the company of your family in our living room area. Our housekeeping staff works hard to keep our suites as well...

Reviewed 16 August 2016 via mobile

We stayed at the Sonesta on the way to dropping our son off at college. The Hotel is very close to the highway and south of the main part of the city, so it was a great place to stop on the way to SC. Our room (248) was excellent - large, with comfortable beds and a full kitchen. The...

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Thank Tom M
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte. The month of August is a very popular time for us as students and their families return or join their college campus in nearby areas. Our hotel is conveniently located right off of the Arrowood Exit at the intersection of Hwy 77 and 485. We are also near the state...

New York City, New York
Reviewed 16 August 2016

Me and my party of 4 adults really enjoyed our stay at the Sonesta Suites. We were met with smiles and even better, an early check-in time to make our long travel on the road less daunting. Our 2 bedroom suite was spacious and clean. Honestly I felt like we all melted into our plush comfy beds each night, SERIOUSLY!...

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Thank CvH148
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte and your great review. Our spacious two-bedroom suites are a great option for families as they sleep up to 8 people. After a long road trip a good night sleep is always essential, and our comfortable beds are the best in the market. We are very pleased to know that although...

Apex, North Carolina
Reviewed 14 August 2016

awesome place, we were gladly surprise, staff was nice and friendly, the room was perfect, super comfy bed, and everything was clean, we loved our stayed and will recommended 100%. plus you have a kitchen, wonderful!

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Thank yuliangelc
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites of Charlotte we truly appreciate the 5-star review! Your great experience makes all our hard work worth it and we thank you for such a great recommendation. Your Sonesta Family looks forward to serving you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The newly RE:imagined Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three recently updated spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker, apartment-sized refrigerator with ice maker, and stove top. Separate living and work areas come complete with complimentary high-speed internet, phone with personalized voicemail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, Time Warner Cable Arena, BB&T BallPark, Carowinds, Ray's Splash Planet, US National Whitewater Center and Charlotte Motor Speedway. Our on-site convenience store (the Shoppe), laundry room (the Soap), and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center (the Mat), outdoor sports court, pool, and barbecue pavilion. A hot breakfast buffet is included complimentary daily. We also offer a complimentary evening social Tuesdays, Wednesdays, and Thursdays. Pets are welcome with a non-refundable pet fee. ... more   less 

Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Dr, Charlotte, NC 28273-4600
Region: United States > North Carolina > Charlotte
Price Range: €107 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Hotel Style:
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#16 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Charlotte staff and other travellers.
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Detroit, Michigan
6 months ago
Baltimore, Maryland, United States
7 months ago
Washington DC, District of Columbia
9 months ago
1 month ago

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Questions? Get answers from Sonesta ES Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there's a "bad" room in this hotel. It's such a lovely overall environment!”
 of 5 bubbles jennifercU6209YS, 21 Jan 2017 | Read review
“The rooms are well insulated and quiet. Entry points are located on three sides of the property for easy access to your car.”
  • Second Bedroom
  • Kitchen and Entry From Sitting Area
  • Sitting Area From Kitchen
 of 5 bubbles RideHigh10, 26 Oct 2016 | Read review
“The two bedroom suite was a great size for a family of 4.”
 of 5 bubbles GigiBlues, 2 Oct 2016 | Read review
“I would not change a thing except the hand soap. You asked, so I answered. This is not a deal breaker, just my opinion. The Charlotte location is fantastic.”
 of 5 bubbles davidwT2663YW, 6 Sep 2016 | Read review
“Very nice spacious room, perfect location, really close to Carowinds, nice pool, good hot/cold breakfast! ”
 of 5 bubbles LoveSouthFlorida, 2 Sep 2016 | Read review
5 of 5