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Great area in “Uptown” Charlotte. It is clean and the Stadium is phenomenal. The good is the room is comfortable. I like the separate living area from the bedroom. There is a nice kitchenette if your here in business for several days. The bad...room service...More
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 2 days ago
Cayman829: Thank you the very generous review! We normally receive good reviews on the room service food but will definitely perform a quality check on that service. Please come back and see us next time in the area. Yes, it's a great property to stay...More
Stayed here twice actually, first was much better but the second week was a bit of an unpleasant experience. I will note that they are undergoing a reno and it partly played into the issues. No real issue the first week, was in new room...More
Thank Jack C
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 6 days ago
Jack C: We apologize about your hotel experience during our renovation!
Hotel renovations are never easy and unfortunately there will be some guests that are negatively impacted.
The water issues were unrelated to each other but we take full responsibility for not providing a trouble...More
This has been the worst hotel experience I have ever been through. We stayed for two nights and we were put on the third floor with nobody else. They did construction at 7a.m. In the room beside us. We called the front desk 4 times...More
we stay overnight in this hotel for our weekend get away. The hotel is pretty much a walking distance to everything. We park the car at the garage next door, it cost $12 a day. I believe it is with in and out privilege. The...More
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 22 March 2018
Thank you for the very thorough and overall positive review. We appreciate you taking the time to post it. The newly renovated rooms are very nice and functional as is our convenient location and over night parking.
What a fantastic hotel for a Staycation Uptown. Clean restaurant, full bar with experienced bar staff. Guest relations makes you feel at home the minute you walk in. There is only valet parking. Room spacious and amenities ample. Right dab in the middle of everything...More
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 19 March 2018
Thank you so much for the kind words neenscrush! We are right in the mix of everything.
One correction please: We have self park only; no valet parking is offered.