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Hilton Garden Inn Charlotte Uptown

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Traveller (119)
Room & Suite (195)
Dining (32)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
Great View
Centrally Located
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Full view
89Good for walkers
Grade: 89 out of 100
341Restaurantswithin 0.5 km
70Attractionswithin 0.5 km
Reviews (900)
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All reviews nascar hall of fame great location convention center front desk shuttle service parking garage whirlpool tub within walking distance directly across the street mile radius free shuttle room was clean bank of america stadium spectrum center hotel shuttle business trip excellent stay
Updating list...
1 - 5 of 889 reviews
Reviewed 2 days ago

The room was great and clean. The staff were all so customer oriented. From the valet to the room service. So spectacular. Had to stay during the snowstorm so I could get to work and this was a better experience than what I was looking...More

Date of stay: December 2018
Thank Debbie M
Hotel's Favourite
Reviewed 7 September 2018

From the friendly and helpful front desk staff, to the hot coffee and warm chocolate chip cookies in the lobby, to the amazingly huge and immaculate suite with built in whirl-pool tub, this hotel is a GEM! Conveniently located next to the Nascar museum and...More

Date of stay: August 2018
1  Thank pamtravels23
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 27 September 2018

We love two thumbs way up! Thanks for taking the time to share your experience, we look forward to seeing you again soon.

Reviewed 3 days ago

View of the room was very nice, but the overall quality of the room did not meet its valued room rate. Bathroom sink wouldn’t drain. Had to get a different room. New rooms shower head would pull out of the wall when I tried to...More

Review collected in partnership with Hilton Garden Inn
Date of stay: December 2018
Thank Escape18857471761
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 2 days ago

Thank you for sharing your sentiment. We certainly regret your escape to Charlotte was anything less than expected. We obviously missed several product related opportunities and will be sure to use your comments as a coaching tool to improve our preventative maintenance program. We would...More

Reviewed 6 days ago

The staff here are amazing! So sweet and kind when I arrived that I felt like this would be the greatest room ever. The room was pretty standard. We had 2 queens. I expected a bit more, but it was clean and nice and was...More

Date of stay: November 2018
Thank haleytheotter
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded yesterday

Thank you so much for the recognition of our team's service effort and we look forward to hosting you again soon. If circumstances allow, we would be honored to host you in one of our suites the next time you visit. Unfortunately, all of our...More

Reviewed 1 week ago

I made this reservation through Expedia which can sometimes lead to a 2nd class citizen type experience. However, I'm happy to say that was not the case here. Front desk staff members were pleasant, check in was efficient, room was clean, housekeeping was timely. Overall,...More

Review collected in partnership with Hilton Garden Inn
Date of stay: December 2018
Thank Michelle W
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded yesterday

In the spirit of full disclosure, I have to admit your comment about a 2nd class citizen made me laugh out loud! I am thrilled to hear, through years of coaching, our staff has fought the human nature urge to base our service effort on...More

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Questions & Answers
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16 February 2018|
AnswerShow all 2 answers
Response from ekohlenstein | Property representative |
We do offer a full hot cooked to order breakfast for $12.95. We look forward to seeing you soon.
12 February 2018|
AnswerShow all 4 answers
Response from CavuF | Reviewed this property |
You need to call the hotel and see if they would run their van/shuttle out that far. You could also use a taxi or Uber. You can also check the city bus schedule (CATS)...Charlotte has a pretty extensive bus system; however... More
31 October 2017|
AnswerShow all 2 answers
Response from ginataylormade | Reviewed this property |
I’m only familiar with the buffet prices but the staff there is extremely accommodating so they may work something out for you to purchase ala carte for your children. Happy travels.
Room Tips
"Whirlpool Suite Is Worth It"
2 weeks ago
Read review
"Top floor room for sure."
16 Sep 2018
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"Pick a suite with a whirl pool tub"
7 Sep 2018
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"Great views of nearby roof"
21 Aug 2018
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US$126 - US$291 (Based on Average Rates for a Standard Room)
hilton garden inn charlotte uptown hotel charlottehilton charlottecharlotte hilton garden inn
United StatesNorth CarolinaCharlotteSecond Ward
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