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Hilton Garden Inn Charlotte North

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#43 of 175 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte North
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404 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Atlanta, Georgia
Reviewed 31 August 2016

The rooms were nice and clean, and the staff was warm and friendly. I would definitely stay here again for my business trips in the future. I like the fact that i didn't have to leave the hotel for a good meal and and drinks.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brandyw194
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for your kind words about our hotel! We are glad to hear that you enjoyed our staff, rooms and restaurant. We look forward to seeing you again soon!

Summit nj
Reviewed 24 August 2016

The hotel staff made the stay great. They were efficient and very helpful and knowledgable about the surrounding area. I would stay there again. The bed and pillows made foe a good sleep. It was located near the highway which made it very convient

Review collected in partnership with Hilton Garden Inn
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Thank carlamS6412AN
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for your kind words about our hotel! So glad to hear you enjoyed our brand new mattresses and pillows! There's so much to do in Charlotte, we hope you'll be bac sooner than later to stay with us!

Durham, North Carolina
Reviewed 22 August 2016 via mobile

We stayed briefly after a day at Carowinds before shipping out to western NC the next day, so not a long stay. The room was quite nice, bed plenty big and comfortable. The one area of complaint I have is that I left my toiletry bag in the hotel bathroom with many personal effects and I've called multiple times, no...

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Helpful?
Thank KickballBella
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to leave us a review. In speaking with the other managers at the hotel, it is my understanding that we did search high and low in the hotel for your lost items. We have had much success in returning lost items in the past to other guests. We have a strict "lost and found"...

Denver, Colorado
Reviewed 20 August 2016

The staff is friendly and professional. The room could use a little updating. Shower head can be greatly improved. Location has several restaurant options within walking distance. Don't stay on 2nd floor above the meeting/ banquet rooms.

Review collected in partnership with Hilton Garden Inn
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Thank C7741VZdebbier
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are so happy to hear that you enjoyed our staff and our hotel! All of our rooms have just gotten brand new mattresses, pillows, curtains, lamps, and upgraded TV as well as wifi. We take great price in providing a great experience, and clean and comfortable rooms for all our guests. We do have great meeting space at the...

Baldham, Germany
Reviewed 9 August 2016

I am a frequent visitor of this Hilton garden inn, and I always appreciate the great service and friendliness of the staff. Whenever I show up I feel being welcomed, they recognize my name - the team makes the difference!

Review collected in partnership with Hilton Garden Inn
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Thank 1964DirkE
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appericate you! Thank you for your kind words, and we look forward to having you with us again soon!

Reviewed 3 August 2016 via mobile

Stayed in this hotel for 4 nights. Overall the hotel is great. The pillows though need to be upgraded. It is not very firm & uncomfortable. You put your head in the pillow and you sink in. My family did not have a good night sleep. The air conditioner was great. Very cool when you get into the room &...

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Helpful?
Thank MJ5358
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Ask and you shall receive! As I type my response to your comment, our housekeeping staff is in the process of replacing the pillows in every single guest room in the hotel. In addition to the pillows, last month we just replaced all the mattresses as well. Now you'll feel like you are sleeping on a wonderful cloud in any...

Reviewed 1 August 2016 via mobile

Great hotel in Charlotte. After an 8 hour trip our brief stay was extremely pleasant. The hotel was clean and inviting. Decided to eat dinner in instead of venturing out. Our order consisted of pan fried dumplings and chicken wings along with Caesar salad. The food was prepared perfectly and very satisfied with the quality and price. Our server was...

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Helpful?
Thank Jim S
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

It's so nice of you the mention your dinner at our restaurant. We do have a full dinner and bar menu served from 5 to 10 p.m. every day as well as room service at our Hilton Garden Inn. The Pan Fried Dumplings are one of my favorite menu items, so happy to hear that you enjoyed your meal and...

Columbus, Ohio
Reviewed 26 July 2016

Stayed here for a night on the way to Hilton Head. Rooms were good, staff was excellent, and location was perfect. The rooms are not the very newest updated in some ways (bathrooms) but everything was very clean. Our small kids loved the pool.

Review collected in partnership with Hilton Garden Inn
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Thank 165ryan
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We think our pool is pretty great too. Happy to hear that your children enjoyed it. Hope you had great experiences on the rest of your vacation. Next time make Charlotte your destination for vacation! We have some many amazing things going on for families, from Discovery Place Kids, to Carolina Raptor Center, Amusement Parks, Water Parks and so much...

Richmond South/Southpark, United States
Reviewed 25 July 2016

Excellent stay, room was clean and well taken care of. Hilton's have never let me down. Excellent staff, they are very warm and make me feel right at home. I seem to always have great experiences with staff at Hilton hotels.

Review collected in partnership with Hilton Garden Inn
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Thank Riston R
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We do take great pride in our team at the hotel and strive to provide excellent customer service to all our guests. Thank you for noticing and we are glad we made you feel at home. That's always our goal. We'll see you again soon!

Knoxville, Tennessee
Reviewed 25 July 2016 via mobile

My girlfriend and I stay here while going to a concert at the Pavilion, this hotel was very nice however, the pool area was misleading from their website, the pool was very very small and the patio chairs outside was horrible. They were black metal and with the temperatures in the upper 90s the chairs would burn your legs and...

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Helpful?
Thank Mark C
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience with us. We feel that our pool area is very comfortable and accommodating for all our guests. Our pool is open year round and is 24 hours. The weather has been extremely hot across the country this past week. We are sorry that you found the chairs uncomfortable. This is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 

Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Road, Charlotte, NC 28269
Region: United States > North Carolina > Charlotte
Price Range: €112 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Priceline, Travelocity, HotelsforEveryone and Booking.com so you can book your Hilton Garden Inn Charlotte North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte North staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“501 = old noisy thermometer/unit & you can hear the loud generator outside. 418 had modern thermometer/unit.”
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“Corner suite was a good choice for us”
 of 5 bubbles dcallum, 7 Oct 2016 | Read review
“Choose a room that is closer to the stairs - they tend to be quieter.”
 of 5 bubbles kunkelc, 2 Jul 2016 | Read review
“Second floor, away from elevators.”
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5 of 5