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The Ballantyne Hotel and Lodge

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736 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Reviewed 21 October 2014

We stayed at the Ballantyne for three nights over Christmas 2013 and enjoyed it. We wanted to see more of the Charlotte area, and went back for two nights this past July. The room was great, and the service is top notch. After leaving the hotel, my husband realized he left his Kindle in the room. When I called, the...

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Helpful?
Thank P L
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear P L, Thank you for staying at our hotel a couple of times over the past year. We are delighted you had a great experience and were happy to assist with locating your husband’s Kindle. Our goal is to provide our guests with the best in top quality accommodations and service. We look forward to welcoming you back on...

Montgomery, New York
Reviewed 20 October 2014

Very nice property within walking distance of fine restaurants. Rooms either overlook golf course or parking lot, depending on what side you are on. Room was very clean and comfortable. Staff was very friendly.

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Thank Patrick M
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Patrick M, Thank you for staying with us and for sharing your feedback. We are pleased you enjoyed our hotel, location, accommodations and staff. At The Ballantyne, we are dedicated to ensuring our guests have wonderful stays by providing the best in Southern hospitality. We hope to have the opportunity to welcome you back in the future. Sincerely, Peter...

Knoxville, Tennessee
Reviewed 19 October 2014 via mobile

Enjoyed the stay at Ballantyne. Room was comfortable and clean overlooking the golf course. Highlight of the room was the bathroom. It would have been nice if the large tub had jets in it. We were there for a business meeting, the meeting facilities were nice and the breakfast was outstanding!

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Helpful?
Thank TNVolMary
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear TNVolMary, Thank you for visiting The Ballantyne and for your kind words regarding our accommodations, meeting facilities and breakfast. Our team is dedicated to ensuring our guests have memorable and comfortable experiences. We hope to welcome you back in the future. Sincerely, Peter Grills General Manager

Mobile, Alabama
Reviewed 19 October 2014

If you look at the web page, you see images of a beautiful hotel in a pastoral setting. It's a little misleading; the hotel is in the middle of an office/shopping mall complex. It's a very nice complex, but a complex nevertheless. Our room had a "sunset view", i.e., it faced west overlooking the parking lot. The hotel had "walking...

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Thank lawilbur
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear lawilbur, Thank you for staying with us and sharing your experience. We are delighted you had an enjoyable visit and have shared your comments with our executive team. We truly value all guest feedback and hope to have the opportunity to welcome you back in the future. Sincerely, Peter Grills General Manager

Reviewed 18 October 2014

This is more a business resort-hotel rather than a family resort, in fact, in the three days I was there I didn't see one child. The hotel is spotlessly clean and the staff highly professional but with a pleasant North Carolina touch of down home. The food is slightly above, in fact the room service is the fastest I've ever...

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Thank John T
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear John T, Thank you for sharing your wonderful feedback regarding our hotel, staff, in-room dining and value. We appreciate you staying with us during your visit to Charlotte. Our entire team is committed to providing the best in Southern hospitality. We hope to have the opportunity to welcome you back in the future. Sincerely, Peter Grills General Manager

Atlanta, Georgia
Reviewed 14 October 2014

Gorgeous hotel in a wonderful location on the outskirts of Charlotte. Beautiful setting on the edge of nationally renowned golf course. The room was absolutely huge with a seating area, as well as a desk. Marble floors/countertops in the bathroom with a huge soaking tub and glass shower. The room was complete with your necessities, plus more. Magnifying mirror, any...

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Thank BlakeD657
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear BlakeD657, Thank you for your wonderful feedback, and we are delighted you had an enjoyable visit. We value your compliments, as we strive to provide all of the essentials for a luxurious and comfortable stay. We hope to welcome you back soon, and hopefully you will have time for a round next time. Sincerely, Peter Grills General Manager

Reviewed 10 October 2014 via mobile

Had a wonderful time at the "Ice Cocktail Tasting" tonight at The Ballantyne Hotel in The Gallery Bar. The drinks were wonderful and the appetizers were as well. The hotel is beautiful and the bartenders are great - Noel and Lauren!

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Thank Janie W
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Janie W, Thank you for joining us for our cocktail tasting at Gallery Bar. We are pleased you enjoyed the drinks and appetizers and appreciate your compliments regarding our hotel, Noel and Lauren. We love to host tastings and strive to offer interesting experiences for our guests. We hope to welcome you back soon. Sincerely, Peter Grills General Manager

Reviewed 10 October 2014 via mobile

My company recently had a 3 day conference at this hotel. I was told by others beforehand how nice the rooms and amenities were but seeing was believing . This is a wonderful hotel and I will be sure revisit.

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Thank James M
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear James M, Thank you for staying with us during your conference. We are delighted your experience matched the kind comments of your colleagues. At The Ballantyne, our entire team is dedicated to creating memorable experiences for our guests. We hope to welcome you back soon. Sincerely, Peter Grills General Manager

Ponte Vedra Beach, Florida
Reviewed 4 October 2014

The Ballantyne is a resort like experience with world class golf, rooms, amenities, and staff. We have been there for family events and business conferences and were impressed with both. Strongly recommend the Sunday brunch, which we've experienced on Mother's Day and Easter. As a side, it turned out to be a great location for pictures on a special occasion....

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Thank Jeff_S_Bell
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Jeff_S_Bell , Thank you for visiting The Ballantyne on multiple occasions. We really appreciate your feedback regarding our golf, accommodations, golf, staff and brunches. Our entire staff is dedicated to creating a true resort-like experience for our guests, whether visiting for a meal or an overnight stay. We hope to welcome you back again soon. Sincerely, Peter Grills General...

Parker, Colorado
Reviewed 3 October 2014

Top notch service from bartender to shuttle. Rooms are large and comfortable. Great golf course views. The spa is great and accommodated me on short notice. Try the alignment massage. Never had one before = might beat deep tissue!

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Thank 42n8tom
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear 42n8tom, Thank you for staying at The Ballantyne. We value your kind comments and are delighted you had a great stay and spa experience. Our team is committed to providing our guests with the best in hospitality. We hope to have the opportunity to welcome you back again soon. Sincerely, Peter Grills General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277-2484
Region: United States > North Carolina > Charlotte
Price Range: €178 - €389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#2 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ballantyne Hotel and Lodge staff and other travellers.
6 questions
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Matthews, North Carolina
Matthews, North Carolina
2 months ago
over a year ago
Stow, MA
over a year ago
over a year ago

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Questions? Get answers from The Ballantyne Hotel and Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the golf course”
 of 5 bubbles ahbaggins, 21 Nov 2016 | Read review
“Balcony with golf view. If you do not request a golf view you will be overlooking the parking lot.”
 of 5 bubbles obrienstech, 10 Nov 2016 | Read review
“Forego the option of a sundown view for early morning sun overlooking the golf course.”
 of 5 bubbles martin_mcdowell, 31 Oct 2016 | Read review
“Ask for a room with a view of the golf course and a balcony. Great views.”
 of 5 bubbles daler225, 20 Oct 2016 | Read review
“Overlooking Golf Course”
 of 5 bubbles TonyDDenver, 17 Oct 2016 | Read review
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