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HYATT house Charlotte Airport

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Room & Suite (36)
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Overview
  • Excellent57%
  • Very good24%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
“living room”(25 reviews)
“omelet bar”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (644)
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Traveller rating
352
155
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43
30
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352
155
59
43
30
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71 - 75 of 639 reviews
Reviewed 21 August 2017

My room had a cockroach crawling on the stove and old bananas and lunch meat were left in the refrigerator, causing my room to have a foul odor. Additionally, the toilet ran all night, which was very disturbing. I attempted to call the front desk...More

Review collected in partnership with Hyatt Hotels
Thank natashap578
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 24 August 2017

Dear natashap578, I am so sorry for your inconvenience. I will personally meet with our Operations manager today to ensure we address the situation immediately. Please let me know if your plans will bring you through Charlotte, NC again. We would welcome the opportunity to...More

Reviewed 20 August 2017

The hotel was a great value and very spacious. However, the bathroom had to be cleaned immediately and the room was missing an iron and a luggage rack. The pool was dirty and I had to ask them to clean it because it was full...More

Review collected in partnership with Hyatt Hotels
Thank 101cleanup
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 21 August 2017

Dear 101cleanup, thank you for making the time to review our beautiful all suite hotel. I am disappointed to read that we fell short of your expectations. For that I am so sorry. Today I will meet with our Operations team to remedy the situation...More

Reviewed 20 August 2017

The staff from Hyatt house Charlotte made me feel like home during my 12 nights stay. Especially thankful to Carol who remembers my name since check in; Kyle picked us up with smile and drop off to get dinner while waiting patiently; Daryl made sure...More

Review collected in partnership with Hyatt Hotels
Thank Sandy C
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 22 August 2017

Dear Sandy C, thank you for making time to survey our all suite property. I am delighted to read that we exceeded your expectations. I agree with you that its the positive energy that make a hotel great. Sandy C, Please let us know when...More

Reviewed 19 August 2017

Me and my son stayed Aug 17-18. The first room they put us in looked as though someone was still occupying it. I talked to the front desk apologized and they quickly moved us to a different room. The new room was perfect! I will...More

Review collected in partnership with Hyatt Hotels
Thank Kali M
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 29 August 2017

Dear Kali M, thank you for making the time to review our all SUITE hotel. I am delighted to read that we were able to quickly remedy the situation. I will visit with our Operations team and discuss how we can avoid this situation happening...More

Reviewed 15 August 2017

Rooms are a little musty, but spacious. Staff were very friendly. Lobby was a fun, after work hangout. They had gas grills for us to use on the patio. Ok location. Not far from entertainment. They worked with our company and brought breakfast out a...More

Review collected in partnership with Hyatt Hotels
Thank 448rustyf
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 17 August 2017

Dear 448rustyf, thank you for making the time to review our beautiful all SUITE hotel property. I am delighted to hear that we were able to make breakfast arrangement's that fit your schedule. BTW the gas grills on the outdoor patio get used a lot.......More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Room Service
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$125 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Charlotte
#41 Family Hotel in Charlotte
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Charlotte
#41 Family Hotel in Charlotte
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (71)
Room & Suite (36)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Amanda R
16 June 2017|
AnswerShow all 7 answers
Response from Narciso G | Property representative |
The hotel is an ALL SUITE Hotel and has excellent service. There is a complimentary breakfast buffet and Omelet Station. There is FREE WiFi and complimentary parking too! The Hotel offers complimentary shuttle service (make... More
0
Votes
Ricky S
5 March 2017|
AnswerShow all 5 answers
Response from Narciso G | Property representative |
Call hotel pickup is outer curb section A, to the left as you exit terminal. It takes about 15 minutes from call to pickup unless they already happen to be on the way. 1 month ago
0
Votes
DeltaSegmentFlyer
17 September 2016|
AnswerShow all 3 answers
Response from tomac108 | Reviewed this property |
It it a King for sure. Queen is a pullout in the living room. I agree their description is confusing
2
Votes
Room Tips
"I don't know if a good room exists in the hotel."
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"Back side rooms (rooms in the 20s) get you away from any any possible street sounds"
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"no the rules before booking"
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"All of the rooms that I have stayed in were great."
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