We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Charlotte Matthews

Save
Traveller (32)
Room & Suite (102)
Pool & Beach (18)
You may also like:
See all
Nearby
Overview
  • Excellent71%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(73 reviews)
“room was clean”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
Hotel packages
Hotel deals
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$107.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fc1dd472d05d4828977e9fc07b6887b3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1855057,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32669032],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":107,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fc1dd472d05d4828977e9fc07b6887b3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":117,"lowestMetaPrice":107,"additionalPartner":false,"highestMetaPriceDisplay":117,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":117,"lowestMetaPrice":107,"highestMetaPriceDisplay":117,"hotelName":"Fairfield Inn & Suites Charlotte Matthews","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZjMWRkNDcyZDA1ZDQ4Mjg5NzdlOWZjMDdiNjg4N2IzIiwiQUlLIjoiNDA1NTBlYTcxMmZjNDk1ZWEyN2NjNTYxZjA0NjZkODAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$107", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32669032":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (440)
There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
See the most recent reviews
Filter reviews
431 results
Traveller rating
294
91
20
13
13
Traveller type
Time of year
LanguageEnglish
More languages
294
91
20
13
13
Show reviews that mention
All reviewsfront deskthe breakfast arearoom was cleanking suitea great stayrestaurants and shoppingcontinental breakfastnight's sleepgreat customer servicehot tubyogurtvery nice hoteldefinitely stay here againparking lotnikkiirma
FilterEnglish
Updating list...
91 - 95 of 431 reviews
Reviewed 9 April 2016 via mobile

What an asset Ms Patty is to hotel guests. She attended so graciously, the breakfast buffet and her attitude was so warm and sweet. She cooked waffles for my husband and I and she was eager to do it. We asked her if she could...More

Thank Tonja K
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 21 April 2016

Dear Tonja K, Thank you so much for the 5 star review! We are excited to hear regarding Patty, We pride ourselves on our customer service and Patty and the staff was excited to read your review. Best Regards, Sam Socias General Manager

Reviewed 4 April 2016

Walked into this hotel after my terrible experience with the hotel next door to see if they had any rooms. It was super late (around 11pm) and I was desperate for a room. The guy at the right desk was so friendly and saw extremely...More

1  Thank Bizzybeen003
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 8 April 2016

Thank you so much for the 4 star review! We pride ourselves on our customer service and the staff was excited to read your review. We hope we have the pleausre of welcoming you back soon. Best Regards, Sam Socias General Manager

Reviewed 3 April 2016 via mobile

I have never received such wonderful service as i did thismorning at breakfast. Ms Patty made my waffle and brought it to my table. Kept my table clear and clean. Very sweet lady! This hotel is clean and beautiful. Enjoyed my stay and Ms Patty...More

Thank Pam T
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 8 April 2016

Dear Pam T Thank you for taking the time out to provide us with your feedback. The staff is so happy they were able to make your stay great, it really motivates them when they receive great feedback. We hope to see you again soon....More

Reviewed 31 March 2016

Hotel seemed to be short staffed, but the customer service professionals who were there were very helpful and friendly. I called and complained about noise a few different times, but nothing was done. Nice hotel, would have been nicer if I did not have a...More

Thank R C
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 8 April 2016

Dear RC As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise issue you encountered during your stay. We have shared your...More

Reviewed 27 March 2016 via mobile

I have stayed at this hotel for three years, this June (2016) will be the fourth, as a stop off while traveling between Ohio and South Carolina. Great place and very friendly employee's that make you feel very welcome.More

Thank Stan G
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 8 April 2016

Dear Stan G, Thank you so much for the 5 star review! We are excited to hear that you had choosen our hotel again. ! We pride ourselves on our customer service and the staff was excited to read your review. We hope we have...More

View more reviews
Most Booked Properties in Charlotte
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
9 April 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
19 August 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
7 April 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
Room Tips
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
Read review
"Choose a newer hotel- plenty around Charlotte"
Read review
"Stay away from this location"
Read review
"avoid a room above hotel entrance"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing