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Fairfield Inn & Suites Charlotte Matthews

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#34 of 180 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Matthews
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387 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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Showing 380: English reviews
Raleigh, North Carolina
Reviewed 7 December 2014 via mobile

Our stay on Matthews was short, however, our time at Fairfield Inn made our trip even better! Quick check-in process late was uneventful. Comfortable bedding in a clean room worked for us. Woke up, had breakfast which was your standard complimentary one at hotels, showered and departed. Again, perfect for us - thank you!!

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Helpful?
Thank SoMuchToSeeOutThere
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear SoMuchToSeeOutThere, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our Hotel. We also want to thank you for the 5 star rating as well. We appreciate your business and hope that you will use our facility again in the future. Sam Socias...

Saint Louis, Missouri
Reviewed 2 December 2014

Stayed 3 nights in Nov during the week for business, $122 per night. Had the one bedroom king suite. had a small family room like a spring hill and a sep divided area for the bed. Nice size bathroom with the updated counter tops. Just overall not as fancy as the spring hill lay out. Room was clean just didnt...

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Helpful?
Thank JREwing123
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Rob j, Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our hotel. We appreciate your feedback and your business, we hope that you will use again when you are in the Charlotte Matthews area again. Sam Socias General Manager

Avalon, New Jersey, USA
Reviewed 2 December 2014

The hotel was clean, the staff was outstanding, & breakfast was excellent. Location was not bad from Charlotte except during rush hour. The pool was very nice, they kept the room warm & the water temp was good. I will definitely return!

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Helpful?
Thank Cheryl G
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Cheryl G, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 4 star rating as well. We appreciate your business and hope that you will use our facility again in the...

Rhode Island
Reviewed 18 November 2014

The hotel is clean enough and staff is friendly. However, the WiFi is terrible, you can not download anything, even as small a 1mb. The fitness room is about half the size of normal hotel room with 2 treadmills about 3 inches apart from each other. The TV's do not work that are connected to the treadmills, or the one...

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Helpful?
Thank Aillon8042
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Cobrared, Thank you I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which left you to feel disappointed. This feedback has been channeled to the relevant team for...

Malverne, NY USA
Reviewed 15 November 2014

Nice hotel, good location but far from downtown. Good access to lots of local restaurants (mostly chains). Room lighting could be better. Best allow 1 hour to get to Charlotte airport. Even though breakfast is included I suggest having the Breakfast Special at Stacks Kitchen restaurant only a few minutes away 11100 Monroe Rd. • Matthews, NC. OUTSTANDING food, service...

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Helpful?
Thank Cobrared
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Good morning, Thank you, thank you for writing a review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Fairfield Inn & Suites Charlotte/Matthews, we would like to welcome you back for any future travels that will bring...

Fayetteville, NC
Reviewed 7 November 2014

The staff here is great. Nikki is the best! I needed a late check out because of business and she handled it with ease. She really was so helpful. The breakfast was great as well. Good location. I plan to stay there again.

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Helpful?
Thank melvinJT
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Melvin JT, Thank you for taking time to tell us about your stay. We are so pleased to know that you enjoyed your time with us. We strive to make every guest feel valued and appreciated through the services and amenities that we offer. I will certainly share your remarks with our team reganding Nikki. Best regards, Sam Socias...

Atlanta, Georgia
Reviewed 30 October 2014

My husband and I stayed at this hotel for 3 nights last week on a leisure trip to Charlotte. Lobby, breakfast area and rooms very clean and modern. Room very spacious and mattresses were perfect. But best part was the staff--very friendly, helpful and considerate. Went out of their way to make up feel welcome and offer any extra services/amenities...

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Thank GAbarbara
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Luv2travelfromAR, Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks, Sam Socias General Manager

Charlotte, North Carolina
Reviewed 29 October 2014

We stayed at this hotel for a weekend in 2011, and loved it. So, when we needed a place with an indoor pool for my daughter to celebrate her birthday this year, we booked again. The stay was amazing! The room was clean, the pool was clean and a great temperature, and the back patio made a great location for...

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Helpful?
Thank luv2travelfromAR
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations. Thanks, Sam Socias General Manager

Columbia, South Carolina
Reviewed 29 October 2014 via mobile

This was my second stay at this hotel. some of the things I really love about it: The staff. Nikki at the front desk is a phenomenal problem solver. She made us feel like we were the only guests in the hotel. She did this by going far above and beyond what I would consider to be her normal duties...

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Helpful?
Thank Kieran R
Reviewed 29 October 2014 via mobile

I truly enjoyed my stay. The staff is first class and very approachable. Looking forward to maybe returning and staying at this hotel. The room was very comfortable and the morning breakfast was worth getting up early to enjoy.

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Helpful?
Thank Bernard E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: €79 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews
Hotel Style:
#15 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
 of 5 bubbles Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
 of 5 bubbles johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
 of 5 bubbles GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
 of 5 bubbles brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
 of 5 bubbles 656albertt, 22 Jun 2016 | Read review
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