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Fairfield Inn & Suites Charlotte Matthews

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#34 of 180 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Matthews
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387 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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Showing 380: English reviews
Chestertown, New York
2 reviews
Reviewed 30 July 2014

This hotel was really nice. We stayed 2 times 1 night each one week apart. The staff were friendly. The lady working the breakfast area was incredible. We would certainly come back. My kids loved the pool.

Helpful?
Thank Daniel M
New Glasgow, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2014 via mobile

Stayed a month... guest washer and dryer were broke 3 and a half weeks... Hot tub was the reason we chose the hotel... however it was broke the entire stay... Staff were fabulous... provided valuable info and friendly service.. Always smiling and cheerful... Very welcoming!

Helpful?
Thank LesNKim
Graham, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2014

The entire hotel staff & employees are always Happy to assist with any/all questions that you may have----this makes me HAPPY!!! After many miles, Smiles are always welcome... Clean Rooms Hot Water Clean property--inside & out...

Helpful?
Thank aaron l
Chester, VA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 July 2014

The staff was very friendly and accommodating. The suite was clean and the pillows were a little piece of heaven! (I really want to buy one of these incredible pillows) We slept well and enjoyed our quick breakfast before hitting the road. The accommodations were everything I expected from a stay with a Fairfield Inn. Thank you!

Helpful?
Thank seewithus
Durham, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

Booked this hotel last minute online. When I arrived they didn't have the room available because their online system was showing rooms that were not available. But they took care of me and put me in a suite at no extra charge. I was a little concerned because I read how they overbook rooms and I didn't want to end... More 

Helpful?
Thank FancyNancy919
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 11 July 2014 via mobile

We stayed one night last week. We rolled in around midnight and left by eight but slept great! The hotel has a great location, comfortable beds, clean rooms and good breakfast. The people at the front desk were very friendly. The only negative was that the walls were a bit thin. We could hear the people next door but we... More 

Helpful?
Thank StephySunshine5
Grayson, Georgia
Level Contributor
4 reviews
Reviewed 9 July 2014

Thankful for the phone call I just got from Nikki about my previous reservation and upcoming reservation. Appreciate it when folks go the extra mile! This is the kind of service I have come to count on as a Marriott Rewards loyal member.

Helpful?
Thank Philip S
Arden, North Carolina
1 review
Reviewed 29 June 2014

Nikki was at the desk when I checked in. She was warm and friendly. She made my check in incredibly quick and easy. She made a room change for me that put me two doors down from the conference room I was using the next day...AWESOME! The following morning Nikki was there to ensure the room was set up exactly... More 

Helpful?
Thank MJC80220
Apex, North Carolina
2 reviews
Reviewed 23 June 2014

I have stayed at this property twice and would recommend you try and get on the 4th floor. I don't believe there is any insulation between the floors. It sounds like there is a heard of elephants above you and no matter how softly you try to walk you sound like a heard of elephants as well. Not sure what... More 

Helpful?
Thank Thom R
Scottsdale, Arizona
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 June 2014

Stayed two nights for my grandson's hockey tournament and was completely satisfied with the accommodations, cleanliness, and friendly staff. All the staff pleasant special treatment by Morgan who works at the front desk. The breakfast was basic but nicely presented and again the staff very friendly. Access is a little hard given the limited visibility from the major street but... More 

Helpful?
Thank TravellerScottsdale

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: €80 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Marriott, Priceline, Travelocity, TripOnline SA and Odigeo so you can book your Fairfield Inn & Suites Charlotte Matthews reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews
Hotel Style:
#15 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
4 questions
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
 of 5 bubbles Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
 of 5 bubbles johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
 of 5 bubbles GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
 of 5 bubbles brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
 of 5 bubbles 656albertt, 22 Jun 2016 | Read review
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