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Fairfield Inn & Suites Charlotte Matthews

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#38 of 175 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews
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393 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Malverne, NY USA
Reviewed 15 November 2014

Nice hotel, good location but far from downtown. Good access to lots of local restaurants (mostly chains). Room lighting could be better. Best allow 1 hour to get to Charlotte airport. Even though breakfast is included I suggest having the Breakfast Special at Stacks Kitchen restaurant only a few minutes away 11100 Monroe Rd. • Matthews, NC. OUTSTANDING food, service...

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Helpful?
Thank Cobrared
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Good morning, Thank you, thank you for writing a review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Fairfield Inn & Suites Charlotte/Matthews, we would like to welcome you back for any future travels that will bring...

Fayetteville, NC
Reviewed 7 November 2014

The staff here is great. Nikki is the best! I needed a late check out because of business and she handled it with ease. She really was so helpful. The breakfast was great as well. Good location. I plan to stay there again.

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Helpful?
Thank melvinJT
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Melvin JT, Thank you for taking time to tell us about your stay. We are so pleased to know that you enjoyed your time with us. We strive to make every guest feel valued and appreciated through the services and amenities that we offer. I will certainly share your remarks with our team reganding Nikki. Best regards, Sam Socias...

Atlanta, Georgia
Reviewed 30 October 2014

My husband and I stayed at this hotel for 3 nights last week on a leisure trip to Charlotte. Lobby, breakfast area and rooms very clean and modern. Room very spacious and mattresses were perfect. But best part was the staff--very friendly, helpful and considerate. Went out of their way to make up feel welcome and offer any extra services/amenities...

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Helpful?
Thank GAbarbara
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Luv2travelfromAR, Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks, Sam Socias General Manager

Charlotte, North Carolina
Reviewed 29 October 2014

We stayed at this hotel for a weekend in 2011, and loved it. So, when we needed a place with an indoor pool for my daughter to celebrate her birthday this year, we booked again. The stay was amazing! The room was clean, the pool was clean and a great temperature, and the back patio made a great location for...

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Helpful?
Thank luv2travelfromAR
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations. Thanks, Sam Socias General Manager

Columbia, South Carolina
Reviewed 29 October 2014 via mobile

This was my second stay at this hotel. some of the things I really love about it: The staff. Nikki at the front desk is a phenomenal problem solver. She made us feel like we were the only guests in the hotel. She did this by going far above and beyond what I would consider to be her normal duties...

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Thank Kieran R
Reviewed 29 October 2014 via mobile

I truly enjoyed my stay. The staff is first class and very approachable. Looking forward to maybe returning and staying at this hotel. The room was very comfortable and the morning breakfast was worth getting up early to enjoy.

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Thank Bernard E
Reviewed 23 October 2014

We did not get in until 7pm in the evening and we were really tired from driving all day. The gentleman at the front desk was very helpful. Only thing I would suggest is getting to know more about the area. Asked about restaurants and he wasn't the best. We had to use Trip Advisor to help us out. Nice...

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Thank Michael B
Raleigh, North Carolina
Reviewed 20 October 2014

If you're staying for a weekend or overnight in Charlotte, or outlying areas of the metro Charlotte area, this is one of the more comfortable hotels I've stayed in. Don't go in expecting grand entrances, flashy rooms, or deluxe everything. If you want all the glitz stay at the Marriott in downtown and pay over a $100 more a night...

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1Thank PackPride
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear PackPride, Thank you for being our guest! We appreciate the feedback you've provided to TripAdvisor's followers. We sincerely hope this review assists others when making travel arrangments to Charlotte. Thank you again for being our guest. We look forward to your next visit. Sam Socias General Manager

Myrtle Beach, South Carolina
Reviewed 19 October 2014

This facility has been remodeled. It is clean, with unit refrigerator and microwave. We were in an handicap accessible room. The beds weren't so high you couldn't get in them! All new electrical was great and convenient. We only had one issue. We were given our senior rate and used my husbands bank card. When we arrived home the bill...

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Helpful?
Thank MaryLil
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Mary Lil Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks Sam Socias General Manager

Abingdon, Maryland, United States
Reviewed 11 October 2014

I'm rating this 5 stars because of Nikki Tyner at the front desk. She was delightfully pleasant from the moment we checked in until the time we left. She made us feel like honored guests and accommodated us in several ways without making it seem like a chore. Nikki seemed to love her job and was very good at it....

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Helpful?
Thank Dan W
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Dan W, Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks Sam Socias General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: €99 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Hotel Style:
#14 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
 of 5 bubbles Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
 of 5 bubbles johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
 of 5 bubbles GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
 of 5 bubbles brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
 of 5 bubbles 656albertt, 22 Jun 2016 | Read review
5 of 5