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Fairfield Inn & Suites Charlotte Matthews

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#34 of 180 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Matthews
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387 Reviews from our TripAdvisor Community

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Showing 380: English reviews
1 review
Reviewed 2 weeks ago via mobile

I had a great stay. The outside fire pit and grills really came in handy.The room was clean and cozy and Shani at the front desk was very polite and helpful!! Thank you Shani for making my stay great!

Thank Tim O
Savannah, Georgia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

I have always enjoyed staying at a Marriott. The staff was very nice and helpful. The maids were excellent as well. The breakfast was good but needs a little updating. Enjoyed staying in the area to visit family. Will be seeing you soon and I will recommend this Marriott for other people to stay at.

Thank airbus3201
Level Contributor
3 reviews
Reviewed 4 weeks ago

Very Pleasant and friendly staff. Nikki is always a pleasure to work with and she takes care of us and remembers us every time we stay. Any issues we might have she is quick to fix them. The rooms are always clean and comfortable.

Thank Gregory H
Level Contributor
73 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 October 2016 via mobile

This hotel was ok. The staff was very friendly. It is close to many restaurants to include a Chilis right outside of the parking lot. Very good selection of shopping venues nearby and within close proximity of the highway. My only concern was the uncomfortable bed. I could not get a good night's sleep because it felt like sleeping on... More 

Thank Cypressman
2 reviews
Reviewed 2 October 2016

The front desk staff were very polite and courteous upon our check-in, and offered with no hesitation to move us to a different room when there ended up being an issue with the room's plumbing. The room was gorgeous and clean, and the beds were very comfortable, and the added luxuries of onsite laundry facilities and an indoor pool made... More 

Thank Dustin M
Chandler, Arizona
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 October 2016

The room was nice. In addition to the basics, TV, bed, and bathroom, it also had a coffee maker, a small fridge, and a microwave. It came with a free breakfast and a nice lounge. There is also a workout room and a pool on the property.

Thank Phil A
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 September 2016 via mobile

After learning of the recent activities in Charlotte, we were happy to learn we booked our room 20 minutes away. The hotel was clean and the people at the front desk were welcoming. The room was comfortable, but as I retired for the evening, I could smell cigarette smoke, perhaps coming through the vents. The breakfast was satisfactory providing anything... More 

Thank Deborah B
Roznov pod Radhostem, Czech Republic
Level Contributor
188 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 13 September 2016

Easy to find with plenty of parking spots, many shopping possibilities and restaurants in surrounding. Cosy breakfast room - just as Europeans we really disliked paper plates/cups, plastic cutlery and processed food. But it is a standard in the US and we have to accept it. Room was OK, just music played (from 7am to late evening) at the entrance... More 

Thank Blankaon
Brooklyn, New York
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016

We had a very late night check in and checked out the following day, the staff was kind enough to accommodate a super late checkout for us so we could get some sleep, it was highly appreciated! Although we didn't do much other than sleep during our stay, we enjoyed the clean rooms, the modern design of the hotel and... More 

Thank sagitshir
Katie C, Director of Sales at Fairfield Inn & Suites Charlotte Matthews, responded to this review

I am pleased to hear that our staff took care of you and accommodated your needs. We hope that you will come back and stay with us again. More 

Brooklyn, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 August 2016

We checked in on 8/10/16 and the front desk staff was extremely helpful and welcoming. During the week, Sky was able to give us a list of places to go that my son would like. The room was clean and quiet. The beds were very comfortable. The bathroom was big and had enough towels. Breakfast had hot and cold options,... More 

Thank Jennie R
Katie C, Director of Sales at Fairfield Inn & Suites Charlotte Matthews, responded to this review

We are pleased to hear that you enjoyed your stay with us and were able to take advantage of all we have to offer! Thank you for your kind review. More 

76 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: €81 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews
Hotel Style:
#16 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
4 questions
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
 of 5 bubbles Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
 of 5 bubbles johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
 of 5 bubbles GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
 of 5 bubbles brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
 of 5 bubbles 656albertt, 22 Jun 2016 | Read review
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