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The Ritz-Carlton, Charlotte

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Traveller (186)
Room & Suite (103)
Dining (13)
Ratings and reviews
Certificate of Excellence
  • Excellent71%
  • Very good16%
  • Average6%
  • Poor4%
  • Terrible3%
Travellers talk about
“blt”(68 reviews)
“bar cocoa”(23 reviews)
“lobby lounge”(19 reviews)
View all reviews
What's included
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
Located in the heart of vibrant Uptown Charlotte, North Carolina, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its...
Offers from The Ritz-Carlton, Charlotte
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Location and contact
201 E Trade St, Charlotte, NC 28202-2423
Hotel website
9.8 km to Douglas Airport
226 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (724)
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720 results
Traveller rating
500
118
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25
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500
118
45
32
25
Show reviews that mention
All reviewsbltbar cocoalobby loungebathroom mirrorroom servicean executive suitein room diningquiet sideluxury hotelbeautiful hotelstreet noisevalet parkingthe entire stafffitness centerupon checkindoor poolspa
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1 - 5 of 720 reviews
Reviewed 1 week ago via mobile

This hotel is just what I needed ! My girlfriend's and myself checked in 2 weeks ago for a weekend getaway. All the staff were super nice and very helpful! The spa on the 17th floor was fanomanal and the whole staff were excellent! Kudos...More

Thank Jamie F
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 6 days ago

Dear Jamie F, Thank you for taking the time to share your positive review regarding your girls' weekend. We are delighted to hear you enjoyed the spa, and we look forward to your next visit! Best, Jessica

Reviewed 3 weeks ago via mobile

Our family travels from Ohio to SC every summer and for the last several years, the Ritz has been our stopping place for a nice, quiet, comfy place to sleep on the trip down and again on the way back to break things up. This...More

1  Thank Ajthomp01
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 3 weeks ago

Dear Ajthomp01, Thank you for taking the time to share feedback on the noise during your stay. We are disappointed to hear that your experience did not match your expectations for your annual trip. If you have a moment, Blair Propert, our Rooms Executive, would...More

Reviewed 3 weeks ago

Our family of five spent one night at the Ritz Carlton - Charlotte in June 2018, and were very disappointed. First, the hotel lobby smelled like smoke. Very odd. The hotel staff indicated that the smell was from the fireplace in the lobby, which did...More

1  Thank Ted S
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 3 weeks ago

Dear Ted S, Thank you for taking the time to share your feedback regarding your stay. We are disappointed to hear that your experience in the lobby and your guest room did not meet your expectations. If you have a moment, Blair Propert, our Rooms...More

Reviewed 4 weeks ago via mobile

The hotel is wonderful. Great location to walk around town. The bar is lively and fun. The restaurant (BLT) serves a great breakfast. Great staff, comfortable beds, very clean, every thing you expect from a Ritz!!!! The gym has everything you need to work out....More

Thank llp324
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 4 weeks ago

Dear llp324, Thank you for your wonderful review. We are glad you were able to experience the amenities, and that you enjoyed the rooms and the spa. We look forward to welcoming you back for another relaxing stay with us. Kind Regards, Jessica

Reviewed 4 weeks ago via mobile

Top notch hotel! All staff was friendly, courteous and accommodating. The room was clean, modern and spacious. Room service food is outstanding. All food served hot, very tasty. I've stayed at several hotels in the area. The Ritz beats them all by a mile.

Thank Mrsstaecki
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 4 weeks ago

Dear Mrsstaecki, Thank you for taking the time to share your kind review. We're happy to hear you enjoyed your room and the service the staff provided, and we look forward to welcoming you back for another fantastic stay. Kind Regards, Jessica

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About
Description
Located in the heart of vibrant Uptown Charlotte, North Carolina, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline ...More views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (186)
Room & Suite (103)
Dining (13)
Pool & Beach (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
ssg2c
21 January 2018|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
Good Day, Thank you for reaching out! We do have a menu specific to the Aqua Lounge featuring a lovely food and beverage selection prepared in-house.
0
Votes
maunsbach
11 October 2016|
AnswerShow all 3 answers
Response from SeamusRitz | Property representative |
Good Day, our apologies but only service animals are allowed at The Ritz-Carlton, Charlotte. Seamus
0
Votes
Amt1228
27 April 2015|
AnswerShow all 2 answers