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SpringHill Suites Charlotte Ballantyne Area

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#67 of 176 Hotels in Charlotte
Certificate of Excellence
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SpringHill Suites Charlotte Ballantyne Area
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196 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Charlotte Ballantyne Area
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Showing 195: English reviews
Alpharetta, Georgia
Reviewed 22 October 2016 via mobile

We were in Charlotte for our nephew's wedding. This hotel is brand new and located close to shopping and restaurants. Just off 485 too. We thoroughly enjoyed a visit to the Latta Plantation one afternoon. Had a great rehearsal dinner at nearby Gusto's. Fantastic golf at Ballantine just across 485. Tough layout with fast greens!

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Helpful?
Thank G5677NUtomk
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings G5677NUtomk, I would like to take this opportunity to thank you for rendering your review of our hotel via the TripAdvisor website. Actually our hotel is 7 years old and we added a new wing to the building which opened back in March of this year. The Ballantyne area has a lot of great restaurants and great golfing as...

Reviewed 13 October 2016

My neighborhood lost power for a few days due to Hurricane Matthew and we hotel hopped for about 3 days. This property was a well maintained item and we enjoyed our stay. The room design of this brand are among my favorite. I especially liked the big screen TV.

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Helpful?
Thank Caleb M
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Caleb M. Thank you for your review of our property via the TripAdvisor website. If you are ever in the area again and in need of lodging please feel free to count on us. Kindest Regards Tyrekus Williams General Manager

Hilton Head
Reviewed 11 October 2016 via mobile

We stayed here evacuating from Hurricane Matthew: I have never stayed at a Springhill Suites hotel, and I was pleasantly surprised: separate bathrooms for toilet and the sink and shower: nice small sectional -desk area. Beds are very comfy, rooms are clean and hotel is kept very clean: I would say carpeting in our room needs replacing, as does the...

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Helpful?
Thank Ellen W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greeting Ellen W., Thank you for rendering a review of our hotel via the TripAdvisor website. It was our pleasure servicing all of the evacuee's during the recent storm. Ramona is definitely a joy to have on our staff and I have passed along your comments to her as well. If you are ever in the Charlotte area again please...

Winter Garden, Florida
Reviewed 27 September 2016 via mobile

It is a clean hotel. The include breakfast which is helpful. The bar attendant is very fanny. The AC needs to be controlled from the unit instead having the panel on the wall. It is located in a quite location and close to a supermarket and restaurants. The illumination in the bathroom is not the best.

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Helpful?
Thank Chato94
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Chato94, Thank you for rendering your review of our property via the Trip Advisor website. I will pass along your suggestion to our team about the thermostats in each guest room. Currently our system is an energy saving system to insure that our hotel has the best adequate energy saving solutions in our area. If you are ever in...

Reviewed 7 September 2016

We were in town for a Labor day wedding being held on Sunday. We did a 3 night stay. The hotel staff were very friendly and attentive to the needs of the residents as well as keeping it tidy. At one point there was a worker on his hands and knees scrubbing the lobby floor. The room was cleaned very...

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Helpful?
Thank Michelle H
Manassas, Virginia
Reviewed 5 September 2016

I stayed here on 4/29/16. This hotel is nicely situated in an area that has ample dining and shopping close by. The rooms are comfortable and well maintained. The staff friendly and attentive. I have stayed here several times since it has opened as I visit the area frequently. The service and quality has been very consistent. The TV programming...

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Helpful?
1Thank Serbio_Bombilla
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Serbio_Bombilla, Thank you for your kind words about my property and also my staff. I will pass along your other comments to our owners about the property in Concord. Actually you may be pleasantly surprised because this property is currently under renovations. You should take a look at its progress. Kindest Regards Tyrekus Williams General Manager

Reviewed 29 August 2016

Took my family to visit the area and yes this location was under renovations however when I made my reservations online the hotel's website stated just that so I knew what to expect. Everyone we encountered at the front desk was delightful, Mary & Ramona's customer service was spot on! Even the construction crew spoke to all the guest they...

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Thank Tesa P
Savannah
Reviewed 25 August 2016

I read the HVAC issues in previous posts. However, we were limited by tournament hotel selections. The hallways were a little warm (heat of day outside was 98), the rooms were very comfortable. Also, all they had available for our team were King suites which are nice except the fold-away beds, but these were very well maintained with plenty of...

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Thank Trish R
Marietta, Georgia
Reviewed 16 August 2016

Ballantyne area hotels are always busy. This property is no different. Very good location. I like the fact it's inside 485 far enough you are removed from highway noise. There is plenty of options in the area for restaurants, shopping, etc. At first blush, my room looked just fine. I like the space of the Springhill properties. The bed was...

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Helpful?
Thank Bulldog82
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Bulldog82, Thank you for taking the time out of your schedule to render a review of our hotel via the TripAdvisor Website. I noticed your caption and this is why currently we are renovating our property. The renovation will provide a fresh new look in the hotels common area's and also will allow us to focus on some of...

Reviewed 14 August 2016 via mobile

My family stayed here for a family reunion and everyone loved it! The hotel was very clean and the staff was very friendly and helpful. It was in walking distance of several great eateries. I highly recommend it!

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Helpful?
Thank Rochelle W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Rochelle W. Thank you for taking the time to render your feedback of our hotel via the TripAdvisor website. I have shared your kind words with the staff to show them that you really appreciated their efforts during your stay. If you are ever in the Charlotte Ballantyne Area again, please don't hesitate to call on us for your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Region: United States > North Carolina > Charlotte
Price Range: €124 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Ballantyne Area staff and other travellers.
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Johns Creek, Georgia

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Questions? Get answers from SpringHill Suites Charlotte Ballantyne Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stay near the laundry room because I practically live in this hotel. However, stay top floor (4th or 5th) parking lot side for less noise.”
 of 5 bubbles 363tonyn, 25 Feb 2017 | Read review
“Ask for Kris”
 of 5 bubbles BocaRatonOtto, 24 Feb 2017 | Read review
“Stay away from highway side of hotel.”
 of 5 bubbles 525denisem, 6 Feb 2017 | Read review
“Higer Floors get better views”
  • King Bed
  • Seating area
  • Nice Shower
  • Nice TV and good Programming
  • Nice design
  • Great Clean Mirrors
 of 5 bubbles Serbio_Bombilla, 16 Jan 2017 | Read review
“I was on the first floor, at the end of a hall, past the elevators. Rm 144 and thought it was ideal.”
  • shower door swings out but you have to fit between the sink and door to get it. Not a wide door
 of 5 bubbles Jmca1102, 10 Nov 2016 | Read review
5 of 5