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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I stayed at the Sheraton Charlotte Hotel for work in June. I thought the rooms were fairly nice and my room offered a great view of downtown. The bathroom area could use some updating. The hotel is maybe a 15 minute walk to downtown Charlotte...More
Thank Reina M
Management response:Responded 11 July 2017
Thank you for your feedback! We are glad to hear that you enjoyed beautiful views of downtown Charlotte from our comfortable accommodations. Your suggestion about our bathrooms is appreciated, as we always like to know any ways in which we might improve our guests’ experience....More
My husband and I are visiting this hotel this weekend to relax. At 8:30 this evening there was a movie playing so loud outside in the pool area that I can't even drown it out with my turn TV turned up high. It's 10 PM...More
Management response:Responded 10 July 2017
We strive to provide our guests with a relaxing, positive experience and deeply regret that we missed the mark for you. We do our very best to keep noise levels to a minimum and wish we could have addressed your concerns while onsite when it...More
Stayed here one weekend in mid June for a lacrosse tournament. Lobby area was gorgeous, main floor pool was recently renovated and pool bar was great with the games scattered around to play as you socialized.
The rooms were disappointing to me. This was obviously...More
Management response:Responded 6 July 2017
Thank you for sharing these thoughts about your stay. It was our pleasure to host you during your tournament, and we're glad that you were able to spend some time enjoying our amenities while you were here. However, it's disappointing to learn that our decor...More
1. Told check-in was 3pm could not check-in til 4:30; although one of our rooms was not ready until after 7pm.
2. Linen smelled of smoke the entire weekend.
3. Water temperature was either scalding or ice cold
4. Toilet kept getting stopped up -...More
Thank Selena P
Management response:Responded 28 June 2017
Thank you for sharing your comments here. We were disheartened to read of your experience, and would like to speak with you directly so that we may discuss this matter in detail. Our goal is always to ensure the comfort and happiness of our guests,...More
Had a phone mtg during my conf's lunch sess so I contacted the front desk 2see if I could rcv a 2go conf meal.Not only did Jennifer call/radio the mtg svcs staff,she had meal brought to the front deskMore
Management response:Responded 26 June 2017
We love to go the extra mile for our wonderful guests! Thank you for taking the time to leave this feedback; we'll be sure to pass your praise along to our staff. Whether you stay with us for business or pleasure, you're always welcome here...More
US$142 - US$341 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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