We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Renaissance Charlotte Suites Hotel

Show Prices
#28 of 176 Hotels in Charlotte
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Renaissance Charlotte Suites Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

844 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Renaissance Charlotte Suites Hotel
See the most recent reviews
Showing 831: English reviews
Tampa, Florida
Reviewed 8 April 2015

Arrived late (1:00am) on a weeknight after a long day of travel. My family was with me and we wanted to get the room and get to bed. The nice lady at the check in counter was nice and had my room key ready to go. She was very helpful and accommodated my requests. The next morning we ate breakfast...

 Report
Helpful?
Thank TPA-IntlTraveler
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for the perfect score and the excellent comments. We appreciate you sharing your experience with us and the online world. Your review helps others know what to expect when they choose to stay with us and helps us know what is important to our guests. Thank you again!

PA
Reviewed 7 April 2015

After delays caused me to miss my connecting flight to Scranton, I found myself stranded in Charlotte for a night (without the repeatedly promised USAir hotel voucher). I booked whatever hotel I could get a reservation for; anything is better than sleeping in an airport. I booked at Renaissance and was told a shuttle was on it's way. After waiting...

 Report
Helpful?
Thank crv423
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your feedback. We take your comments to heart and look for ways to improve our offerings to better meet your needs. We hope that your next stay in Charlotte is under better circumstances and would love to be your hotel of choice.

Chicago, Illinois
Reviewed 6 April 2015

We stayed here twice during Spring Break -- once on the way out and once on the way back. I will admit...busy time and crazy travel week. However, this hotel really needs to work on its service. 1. Shuttle service is bad - while the airport logistics are brutal, the shuttles from this hotel are poorly timed, mismanaged, people are...

 Report
Helpful?
Thank dnwalch
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you dnwalch for your candid feedback. I must admit you are 100% correct we saw dramatic same day demand of spring breakers and distressed airport passengers and it caught us off guard. Not our proudest moment. If your plans include Charlotte again, please email me at paul.papadopulos@jqh.com. We can and will do better.

Seattle, Washington
Reviewed 31 March 2015

Stayed here on a visit to see my daughter and my sister who joined us for an extended girls weekend. It was during the NCAA elite 8 games and the bar was the best place to be. Emilie the bartender was great and along with all the folks from Friday and Sunday made this trip even more special as we...

 Report
Helpful?
Thank K D
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to share your feedback. Emily is a true asset and is always a pleasure to be around. We hope you will bring the girls back for another fun filled weekend in Charlotte! Thank you for your business.

Kitchener, Canada
Reviewed 27 March 2015

Hotel is close to airport but not much else. Suites are spacious but a little bit dated. I was given an accessible room and told all standard rooms with kings were sold out. However, this was very early in the day - before 1pm! Electrical outlets were sparse - typical for an older hotel. New hotels have an abundance around...

 Report
Helpful?
Thank DDKW
Nabil W, Assistant General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to let record your feed back regarding our hotel. We take every comment in social media in a very serious manner and we use it as a tool to get better. we hope to see you back with us during your next visit to Charlotte. Thank you

Greater Lansing
Reviewed 25 March 2015

My wife and I were very impressed with this hotel. The rooms and public spaces were clean, fresh and well maintained. The pool area was also very nice, the hot tub was maybe a bit too hot so we did not stay in long. But what set it apart was the staff. The servers in the hotel restaurants for a...

 Report
Helpful?
Thank pointer86
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you so much for choosing to spend your time away from home with us. And thank you for the fantastic review! We appreciate you sharing so many specific areas that you enjoyed. We agree, the staff makes all the difference. We will share your comments with the team and celebrate this success.

Charlotte, North Carolina
Reviewed 23 March 2015

I have stayed at this hotel off and on while traveling for business in Charlotte. Here are some of the things that I liked about my stays: Aveda bath amenities, CLEAN fitness room with equipment in good repair, Nice executive lounge with a good selection of healthy-ish options, Park like setting that you can go for a run outdoors and...

 Report
Helpful?
Thank Ra S
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your business and your review. You shared many positive comments describing things that you like about the hotel from the amenities and the fitness center to the lounge and the setting. We appreciate those comments. You also shared an experience when we missed the mark. We use this feedback to evaluate and improve. Thank you for the...

Reviewed 23 March 2015

The Bell Captain, Tim Robinson, and his team made me feel right at home! The service is exceptional. However, I was on a business trip and discovered a green pacifier by the sofa in my room, in plain sight. I stayed there 4 days and the pacifier was never picked up which concerned me about housekeeping. I notified them. The...

 Report
Helpful?
1Thank Kimberly W
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for your comments. We appreciate you recognizing the teammates and the efforts to make you feel at home here at the Renaissance. We also appreciate your help in recognizing areas where we can improve. We take these comments to heart and will focus our training to help prevent any future occurrences. Thank you again!

Province of Alicante, Spain
Reviewed 20 March 2015

I was excited for my stay after reading such rave Tripadvisor reviews on the hotel, but for me the hotel did not live up to all of that. There were a few hiccups that really annoyed me: the front desk manager trying to charge me for parking (it was included in the room rate), the front desk manager not knowing...

 Report
Helpful?
Thank PinkKT
Nabil W, Assistant General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to evaluate your stay in our hotel on Trip Advisor. We apologize that you did not have a perfect stay in our hotel. We take your evaluation very serious and use it as a tool to improve. We shared your commnents and evaluation with the proper deparment and we hope we can have you...

Gilbert, Arizona
Reviewed 18 March 2015

Stayed AND worked here for a couple of days and all my requests were met w/ helpful attitude's and a smile. Muhammad found me a room in the location I wanted, made change for me a couple of times, provided food recommendations, arranged transportation, helped us late packages, flatware for leftovers and on and on. Shuttle driver was friendly and...

 Report
Helpful?
Thank Patrick P
Ren_GM, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you Patrick for your review. I am delighted to hear that during your recent stay for business, you felt at home. I am so proud of the team here and how each one is willing to go above and beyond to make sure every guest has an opportunity to feel at home. Thank you for taking the time to...

201 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (146)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (39)
Viewed
Dining (13)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
View from Room (8)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (15)
Viewed
Business Centre/Function Rooms (6)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (3)
Viewed
Dining (9)
Viewed
View from Room (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Eagle Lake
Hyatt Place Charlotte Airport/Lake Pointe
Eagle Lake
Hilton Garden Inn Charlotte Airport
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Show Prices
Show Prices
Show Prices
Eagle Lake
Embassy Suites by Hilton Charlotte
HYATT house Charlotte Airport
#34 of 176 in Charlotte
474 reviews
Eagle Lake
Hyatt Place Charlotte Airport/Tyvola Road
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: €95 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Marriott, Orbitz, Travelocity, Expedia, Priceline, Booking.com and Hotels.com so you can book your Renaissance Charlotte Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
9 questions
Ask a question
5 months ago
Nashville, Tennessee
5 months ago
3 months ago

See all questions (9)

Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher levels are quieter. Do not let them put You on the club level”
 of 5 bubbles JFJ6057, 21 Jan 2017 | Read review
“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
 of 5 bubbles PeteK501, 28 Oct 2016 | Read review
“Well built facility, Mid floors the quietest, best insulated.”
 of 5 bubbles 24waltf, 19 Sep 2016 | Read review
“4th Floor was quiet”
 of 5 bubbles CEpting, 19 Sep 2016 | Read review
“The hotel is all suites so I guess you can't get a bad room and you are not near a highway or other noisy situation.”
 of 5 bubbles Alan_Forrester1170, 18 Sep 2016 | Read review
5 of 5