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Renaissance Charlotte Suites Hotel

918 reviews
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Traveller (157)
Room & Suite (69)
Dining (16)
Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“aveda products”(11 reviews)
“suite hotel”(12 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Renaissance Charlotte Suites Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
31 Jan1 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (918)Write a Review
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1 - 5 of 905 reviews
Reviewed 4 days ago

As others have mentioned, this does not seem like a Renaissance property. In fact, it looks quite a bit like an Embassy Suites, to the point that I would assume it once was. Which is not a problem, just something to be aware of. We...More

Thank nocares67
Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 3 days ago

Dear nocares67, Thank you for taking the time to post a nice review of the Renaissance Charlotte Suites Hotel. We are truly glad to know you were pleased with your well-appointed room and the courteous service provided by our staff. Also, your comments show we...More

Reviewed 1 week ago

Not a great experience. Wouldn't call this a Renaissance either, doesn't have any of the Renaissance branding or overall experience expected with that brand. Hotel is old and looks like its from the mid-90s. Also the cleaning staff didn't clean much after the last guest:...More

Thank Alex Z
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded 6 days ago

Dear Alex Z, Thank you for staying with us and posting a review. We're sorry we fell short of your expectations with regard to the room. We have alerted our engineering and housekeeping staff to your concerns, and we will be more proactive in replacing,...More

Reviewed 1 week ago

We stayed here for an overnight layover in Charlotte. The room was very spacious, but slightly outdated. The bed was comfortable and the breakfast in the club lounge was good. The bacon was excellent! Check in/out was quick and easy, and the airport shuttle was...More

Thank aroundtheworldSarah
Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 1 week ago

Dear aroundtheworldSarah, Thank you for sharing your experience of an overnight visit at the Renaissance Charlotte Suites Hotel. It’s a pleasure knowing you loved everything we offer, especially the delicious breakfast and the excellent facilities we offer. We appreciate your feedback and look forward to...More

Reviewed 1 week ago

I like the location of this property, and have always had good service. The hotel is showing some age - rooms could use an update - carpet starting to ripple, paint needs refreshing. Had a bath tub issue this visit - the water would barely...More

Thank StevenVA
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded 1 week ago

Dear StevenVA, Thank you for staying with us and posting a review. We are happy to read you enjoyed our great location and service. However, we're sorry we fell short of your expectations with regard to the room. We have alerted our engineering staff to...More

Reviewed 1 week ago

We were there just for a night on a connection flight. The hotel looks very good, clean and attention to detail. The suite was very spacious and elegant. First non downtown USA hotel that asks me to pay for parking which is big and spacious.More

Thank C99G
Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 1 week ago

Dear C99G, Thank you for sharing your kind review of the Renaissance Charlotte Suites Hotel. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We appreciate your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$113 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (157)
Room & Suite (69)
Dining (16)
Hotel & Grounds (108)
Business Centre & Event Rooms (12)
Bathroom (8)
Questions & Answers
Ask a question
tuckers1232017
11 July 2017|
AnswerShow all 10 answers
Response from Julie S | Reviewed this property |
Yes!
0
Votes
daniellebj
14 December 2016|
AnswerShow all 4 answers
Response from LadyEll | Reviewed this property |
It is an inside pool, however, I didn't use it.
0
Votes
jianne21
26 October 2016|
AnswerShow all 5 answers
Response from ss309556 | Reviewed this property |
As per the earlier comments, it is a separate area....there are some adjoining rooms as well if that is needed. But one thing i would add is that there is nothing within easy walking distance (couple blocks) for restaurants... More
1
Vote
Room Tips
"higher the floor the better. all doors face to and internal atrium. If there is sports or something going on..."
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"Hyatt up the street with free parking."
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"This property is beautiful, I cannot lie. I was just disappointed about the breakfast not being included. I..."
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"Don’t go there"
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