We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Charlotte Suites Hotel

Save
Share
Traveller (183)
Room & Suite (151)
Dining (23)
Overview
  • Excellent52%
  • Very good29%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
“aveda products”(11 reviews)
“living room”(37 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Renaissance Charlotte Suites Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Renaissance Charlotte Suites Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$160.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c502bec4ac4c4a7fbd6fcfa3ac7f1157", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":121915,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37780410],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":160,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c502bec4ac4c4a7fbd6fcfa3ac7f1157","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":160,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":160,"highestMetaPriceDisplay":-1,"hotelName":"Renaissance Charlotte Suites Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM1MDJiZWM0YWM0YzRhN2ZiZDZmY2ZhM2FjN2YxMTU3IiwiQUlLIjoiY2JjYWViOGIyNDlhNDM1N2I1YzcwYWQ1ZmUzYjU5MDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$160", "hasDates": true, "hacComplete": false, "contentIdMappings": {"37780410":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (962)
Filter reviews
948 results
Traveller rating
471
279
91
66
41
Traveller type
Time of year
LanguageEnglish
More languages
471
279
91
66
41
Show reviews that mention
All reviewsaveda productsthe concierge loungeliving roomoffice parksuite hotelclub levelwet barbusiness parkbreakfast buffetbeautiful hotelairport shuttlebusiness tripnext morningshuttle servicesouthern hospitalitybed was very comfortablefront desk staff
FilterEnglish
Updating list...
1 - 5 of 948 reviews
Reviewed yesterday via mobile

This hotel was “given” to me as a voucher from American Airlines after my flight had been canceled. After eight hours in the airport, all I wanted to do was get some sleep before getting back to the airport the next morning. The staff here...More

Thank Q3373RArobertp
Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded today

Dear Guest, We are so pleased you had an excellent stay with us, and that our staff showed you what Marriott’s spirit of service is all about. Thank you for taking the time to recognize their service excellence. It was a pleasure having you as...More

Reviewed yesterday

I stayed here on business for a month. I have been traveling for almost 14 years in mostly all Marriott. This is the most poorly operated Marriott property I have seen in all my travels. I documented the following examples of poor experience and issues...More

Thank Christopher S
Reviewed 1 week ago via mobile

Just stayed at Renaissance Charlotte Suites Hotel last night, had early flight at 7 today. When I checked in I asked about where to get coffee at 6am. They said the room had a coffeemaker. Unfortunately, when I tried to make it, the machine was...More

Thank Elizabeth S
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded 6 days ago

Dear Elizabeth, Thank you for evaluating your recent stay with us. We pride ourselves on service excellence, so please accept our apology that we fell short during your visit. Your satisfaction is important to us and we continually work to make your experience a great...More

Reviewed 1 week ago

I have stayed here many times, mainly based on the location. One thing is consistent, this place continues to decline. The staff is friendly, which is the only saving grace for this property. The rooms are dated and dirty. The carpet and furniture in my...More

1  Thank BBVeniceFL
Response from TeamMarriott, Manager at Renaissance Charlotte Suites HotelResponded 1 week ago

Dear BBVeniceFL, Thank you very much for returning to our hotel and for taking the time to write a review. We pride ourselves on offering exceptional service and clean accommodations to all of our guests, so we are sorry you did not experience us at...More

Reviewed 2 weeks ago via mobile

I stayed at this location for my Family reunion. From check in to check out my experience was amazing. I had the pleasure of meeting 3 beautiful ladies at the front desk by the names of Falicity, Melissa, and Dontae. These women were friendly and...More

Thank ronimo11
Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 2 weeks ago

Dear Guest, We are happy to know that you enjoyed your stay, and thank you for recognizing the efforts of our entire staff with your kind compliments. Please be assured that we will share your comments with all of our associates for a job well...More

View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Sauna
Details
Price range
US$120 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (183)
Room & Suite (151)
Dining (23)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
tuckers1232017
11 July 2017|
AnswerShow all 10 answers
Response from Julie S | Reviewed this property |
Yes!
0
Votes
daniellebj
14 December 2016|
AnswerShow all 4 answers
Response from LadyEll | Reviewed this property |
It is an inside pool, however, I didn't use it.
0
Votes
jianne21
26 October 2016|
AnswerShow all 5 answers
Response from ss309556 | Reviewed this property |
As per the earlier comments, it is a separate area....there are some adjoining rooms as well if that is needed. But one thing i would add is that there is nothing within easy walking distance (couple blocks) for restaurants... More
1
Vote
Room Tips
"Ask for a room where the AC actually works and one outlets by the bed that work."
Read review
"Stay away please"
Read review
"Just don´t go there. Very simple."
Read review
"Perhaps best to go elsewhere"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing