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All reviewsroom was cleanfresh cookiesminutes from the airportshuttle servicenear airportoatmealrental carhot breakfastan early flighthotel shuttlewould stay here againnice stayfree shuttlestaff was very friendly and helpfulchannelsmidnightnc
The desk representative was extremely rude and belligerent. I call to request a shuttle at the airport and she abruptly hung up on me when I asked her where was the pick up location. I told her we were outside, I just needed to know...More
Thank Nik N
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Charlotte I-85 Airport, NCResponded 12 December 2017
Thank you for taking the time to reach out to us. We always desire for our valued guests stay to be outstanding and we apologize to hear that you were not pleased with your stay due to the service you received from our front desk...More
I got into Charlotte pretty late (around midnight). By the time I picked up the rental car and drove to the hotel (less than 10 minutes from the airport), I was ready for bed. The lady at Reception (Chantel) was VERY nice, VERY friendly, and...More
Response from Jayson R W | Reviewed this property |
The pool issue I'm not sure about. I do know they get very busy at times and I've just hung up waited a couple hours and called back. The best time to call them would be after 10:00pm. As far as it being safe I felt safe... More
The pool issue I'm not sure about. I do know they get very busy at times and I've just hung up waited a couple hours and called back. The best time to call them would be after 10:00pm. As far as it being safe I felt safe there and had no issues with y vehicle. I have several tools boxes in the bed of my truck and never had an issue. When I was there before I believe it was during a remodel. I seen several families from all over the world there and never heard of any issues. Hope this helps.