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Extended Stay America - Charlotte - Airport

91 reviews
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Traveller (44)
Room & Suite (27)
Dining (2)
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Overview
  • Excellent17%
  • Very good24%
  • Average13%
  • Poor16%
  • Terrible30%
Travellers talk about
“basic room”(2 reviews)
“nice stay”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Airport Transportation
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (91)Write a Review
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1 - 5 of 90 reviews
Reviewed 11 December 2017 via mobile

Where do I start? I called ahead and asked if early check in at 1pm would be available because we we had an early flight and were driving from Greenville, SC and wanted to shower and change. The front desk agent said that the rooms...More

Thank ckwan001
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 15 December 2017

We apologize that your room was not ready upon your arrival and for the delay you experienced. All rooms should be ready by our posted check-in time. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from...More

Hotel's Favourite
Reviewed 7 December 2017

I have stayed at many extended stay hotels and this is my favorite by far the staff is always very helpful and always nice and my room is always super comfortable never any issues always the best quality and the sweets are the bestMore

Review collected in partnership with Extended Stay
Thank 340katrinar
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 8 December 2017

Thank you for your loyalty and choosing to stay at Extended Stay America. We are thrilled to know you enjoyed the comfort of your well-equipped room and that our associates left you with a good impression of our hotel. We will be sure to share...More

Reviewed 4 December 2017

Worked well for game weekend. Location and price.was good for the great "Tigers Win" of the ACC Championship. Not a new facility but staff was great, friendly, helpful and attentive. Location is close enough to downtown stadium with quick routes to and from. Plenty of...More

Review collected in partnership with Extended Stay
Thank brianlG1248YJ
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 5 December 2017

Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our attentive associates. We work hard to provide high levels of service, so...More

Reviewed 6 November 2017

Shannon, Checked into 176 after a prompt retrieval from the airport. Driver was on time and very friendly. Room is clean & comfortable. Staff interactions have been pleasant and efficient. Issue is with the room 178 next door. Early riser whose 530 alarm went off...More

Review collected in partnership with Extended Stay
1  Thank fred r
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 7 November 2017

Fred, thank you for sharing your experience of your stay at Extended Stay America. We're happy you found our team cordial and helpful to your needs. It was our pleasure being of your service, and we look forward to seeing you again soon. Sincerely, Hotel...More

Reviewed 23 October 2017

I am writing this to you to bring an issue to your notice. I am not sure if this is the right platform to raise the issue, but, I did not find a better way. I am currently staying at the Extended Stay America located...More

Review collected in partnership with Extended Stay
Thank SarangDabholkar
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 26 October 2017

Thank you for being our guest and for taking time to leave feedback. We apologize for the disappointing experience regarding breakfast. Your comments have been shared with our management team, and we will be addressing your concerns with our food and beverage director. This is...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Airport Transportation
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$87 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$87 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (44)
Room & Suite (27)
Dining (2)
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Room Tips
"Ask for the first building."
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"Don't get a room "under/near" the stairs -- too much walking/activity."
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"Don't stay here,,,"
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"Don't expect the shuttle to run when promised or advertised."
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