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Aloft Charlotte Uptown at the EpiCentre

Traveller (130)
360
Panoramas (23)
Traveller (130)
360
Panoramas (23)
Dining (13)
Overview
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210 E Trade St, Charlotte, NC 28202-2404 See on map
AMENITIES
Free Wifi
Air Conditioning
Heated pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Fitness centre
3 Star accommodation
Additional information
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Offers from Aloft Charlotte Uptown at the EpiCentre
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (738)
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730 results
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All reviews quiet side wxyz bar valet parking epi center parking deck bars and restaurants rooms are modern awesome location movie theater hotel bar valet service bank of america stadium great customer service convention center epicenter lobby uptown
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1 - 5 of 730 reviews
Reviewed 2 days ago via mobile

Staying aloft uptown for an event with friends and came early given the expected snowstorm 12/8. Inattentive check in. 2 people at front desk and 3 groups in line including me and one other front desk person decides she wants to catch up on personal...More

Date of stay: December 2018
Thank Rick G
Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentreResponded yesterday

Dear Rick G, Thank you for taking the time to share your recent experience with us. I would like to apologize on behalf of my team for the first impression that our front desk team left on you upon your arrival. As a Gold SPG/Marriott...More

Hotel's Favourite
Reviewed 11 July 2018 via mobile

I am VERY particular as far as service is concerned. A great hotel must have a staff who is HOSPITABLE, KIND and GENUINELY HELPFUL!! Welcoming, friendly and generally concerned about your safety and comfort. That isn’t too much for a business traveler to ask now...More

Date of stay: July 2018
2  Thank Veronica V
Response from Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentreResponded 22 July 2018

Hi Veronica V, Thanks so much for the glowing review of May, Jonathan and Robin from our Front Desk and Housekeeping teams. We are truly fortunate to have such friendly and helpful team members there to greet our guests upon arrival. I'm sorry to hear...More

Reviewed 25 October 2018

We stayed here on a Thursday and Friday night in October. The location of the hotel is good in that it is right in the middle of everything. The down side to that is it is noisy. There are ear plugs in the room and...More

Date of stay: October 2018
1  Thank Surfzup
Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentreResponded 30 October 2018

Hi Surfzup, Thanks for choosing to stay with us for a weekend this month. I'm happy to hear that you enjoyed being in the middle of all the action in the EpiCentre! I'm sorry to hear that the noise associated with the hotel was a...More

Reviewed 14 October 2018 via mobile

I like the look of the hotel, but I didn’t have the greatest customer service that I would have expected. I know that the front desk has to help the guest, but I didn’t expect to be completely ignored. I came down to the front...More

Date of stay: October 2018
Thank User022
Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentreResponded 30 October 2018

Hello User022, Thank you for taking the time to share your feedback with us. I'm happy to hear that you like the Aloft style, but I am disappointed to see that our team dropped the ball on service during your stay. Please be assured that...More

Reviewed 9 October 2018 via mobile

Customer service was terrible, so was the cleanliness of the room. I didn’t even shower there because it was so dirty. Really the only thing that was good was the location. This hotel needs some serious work, I will never be staying here again. Wish...More

Date of stay: October 2018
Thank JoshH3265
Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentreResponded 11 October 2018

Dear JoshH3265, Thank you for choosing our hotel for your recent trip to Charlotte. I would like to apologize on behalf of my team for the cleanliness issues you experienced in your guest room. As a traveler, we understand the importance of a clean and...More

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About
Description
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Room Service
Restaurant
Pool
Free Parking
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
175
Price range
US$142 - US$343 (Based on Average Rates for a Standard Room)
Also Known As
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
,
Aloft The Epicentre
Location
United States > North Carolina > Charlotte > Second Ward
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
175
Price range
US$142 - US$343 (Based on Average Rates for a Standard Room)
Also Known As
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
,
Aloft The Epicentre
Location
United States > North Carolina > Charlotte > Second Ward
Photos
Traveller (130)
Room & Suite (150)
Dining (13)
Amenities (21)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Traveler_Gurly
2 April 2017|
Answer
Response from themoose111 | Reviewed this property |
there is a small bar with tables around it to relax, but you are walking distance to many lounges and bars.
0
Votes
rpatel942
5 December 2016|
AnswerShow all 3 answers
Response from AlanPatty | Reviewed this property |
I'm sorry I don't know.
0
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james s
22 June 2016|
AnswerShow all 9 answers
Response from licricket | Reviewed this property |
It was when I was there
0
Votes
Room Tips
"There isn't a good room."
MAKinder
2 Jun 2018
Read review
"Great location"
mwoodgate
29 May 2018
Read review
"Try to get a room on a high floor with a view to the street rather than EpiCentre,"
DonHotti
28 Apr 2018
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"Rooms with Views"
SexxyDivaa
23 Apr 2018
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