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Aloft Charlotte Uptown at the EpiCentre

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Aloft Charlotte Uptown at the EpiCentre
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570 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Glenside, PA
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 days ago NEW

I get the concept, it supposed to be like a European Hotel, but the rooms have very little to offer in terms of comfort. The lobby is very modern and the slat water pool is great. Considering the price in comparison to other hotels, it just isn't worth it.

Helpful?
Thank davahey
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi davahey, Thank you for giving Aloft a try recently. We recognize that our concept isn't for everyone, and I am sorry to hear that the amenities didn't meet the price point for you. I'm happy that you enjoyed our lobby concept and salt water pool - I personally am a fan of both as well. Thank you again for... More 

Dallas, Texas
1 review
Reviewed 1 week ago via mobile

Carleen Millón at the front desk is the one to go to. Seems to understand and know how to provide Great Customer Service with everyone who's staying at the aloft. Very Welcoming and Attentive! Thanks Carleen

Helpful?
Thank adriel0822
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi adriel0822, Thanks for coming to see us recently. It's great to hear that you got to know Carleen at our front desk during your stay. We are truly lucky to have her a part of our team here at the Aloft. We believe our people are what make an experience great, and it sounds like she did just that... More 

Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

The room was to much for a night and nothing was included,just a regular room, if you stayed there parking should've been free but it wasn't we had to pay $23 to park....Ridiculous....plus they have to put a $50 hold on your card for anything extra you might use......

Helpful?
Thank Yvonne F
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Yvonne, Thanks for choosing us for your birthday! I'm sorry to hear that we did not fit your price point for your stay. We certainly wish we could offer complimentary parking, however being in Uptown Charlotte there unfortunately aren't many options for free parking. We do not own our garage and therefore are unable to offer this amenity to... More 

Asheville, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Like most Aloft's you're greeted by their wonderful smell. Hotel has valet parking so pull up and get out and walk in. Parking is free for hotel guest. Rooms were clean and views great of the city. Don't stay here if you want a quiet place. Being right in the heart of epi center it's loud and into the early... More 

Helpful?
Thank David L
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi David L, Thanks for coming to see us recently. We are glad to hear that you love our Aloft Scent! It's great to hear that you enjoyed the city views from our rooms, and that valet parking was convenient for you. We hope to see you again the next time you travel to Charlotte. Thanks again! Cory Fay General... More 

2 reviews
Reviewed 3 weeks ago

My sister and I had planned on staying in Rocky Mt. with no luck at finding a room, so we decided to push through to our destination of Charlotte. With most rooms booked out, we found "Carleen" at the Aloft. Our 1st call, we decided it was too pricey! Our 2nd call, Carleen said we would give us the best... More 

Helpful?
Thank Charlene B
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Charlene B! Thanks for pushing through Rocky Mt. and making it to see us in Charlotte. What a great story about your interaction with Carleen - I'm so happy she walked you through the reservation process and greeted you outside when you first arrived. Our front desk team is here to do whatever they can to make your experience... More 

Marne, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The hotel had renderings in the lobby of their upcoming renovation plans and it appeared to be overdue. The location is excellent and is right in the center of great restaurants, clubs, and shopping, but the hotel itself was not at all what I had expected for the cost. The sound is not good for a hotel of this caliber.... More 

Helpful?
Thank 386kathyb2015
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello 386kathyb2015, Thank you for choosing us for your most recent trip to Charlotte. I'm glad you noticed our renovation signs in the lobby, we are actually renovating right now and will be completed by the end of the year! I'm sorry to hear that the noise was an inconvenience for you, we do our best to provide some options... More 

Travellers are raving about these Charlotte hotels

Mooresville, North Carolina
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago via mobile

We stayed at Aloft when house hunting, to get a feel of Uptown. Its a nice hotel, located at the Epicenter. It can get pretty loud-but they offer a "quiet" service that includes a sound machine, ear plugs and an eye pad. Excellent service and a great location if you want the City life experience. Good value.

Helpful?
Thank mtnhrt
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi mtnhrt, Thanks for choosing us for your house hunting trip, there's no better way to get a feel for Uptown than to be in the EpiCentre! I'm glad you were able to take advantage of our peace and quiet package to help drown out some of the Uptown noise. We wish you luck with the search for a permanent... More 

Palm Beach, Florida
2 reviews
Reviewed 30 October 2016

Checked into a room saturated with chemical freshners. Had to switch rooms immediately. New room did not have a working ironing board and had a dirty/choked AC unit. Then the water from the shower steeped into the room carpet through the bathroom wall somehow. Bed and sheets quality was sub-par. Can't believe this hotel is part of a 'good' brand.... More 

Helpful?
Thank Sharad S
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello Sharad S, Thank you for sharing your recent experience with us. I am sorry to hear that this experience fell short of your and our expectations of a clean and comfortable Aloft stay. Please feel free to contact me directly at cory.fay@aloftcharlotteuptown.com so that I may assist you in rectifying your concerns. Thank you again for your feedback. Cory... More 

Lexington, South Carolina
Level Contributor
233 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 24 October 2016

Family and I went to Charlotte to a concert and spent one night at the Aloft hotel. We arrived at approx. 1pm and had to wait till 3 for one of our rooms. We weren't upset knowing that check in wasn't until 3pm. But we got tired of waiting for the second room which wasn't ready until approx. 5:30pm. The... More 

Helpful?
1 Thank waynelauld
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello waynelauld, Thank you for choosing us for your concert getaway in Charlotte. I apologize for the wait as we prepared your rooms for you. We always do our best to have all of our rooms ready by 3pm and I am sorry there were circumstances that prevented that in this case. I'm glad to hear the staff was friendly... More 

Vancouver, Canada
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 12 October 2016

We stayed 3 nights for a Panthers game, and hardly had to leave the complex. With multiple restaurants, bars and pubs with live entertainment, along with a bowling alley and movie theatre (and even a CVS), we had everything we needed and more. Charlotte is an easy walking city, and with the hotel as base camp we made our way... More 

Helpful?
1 Thank K-C1962-10
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi K-C1962-10, Thanks for choosing us while you were in town for the Panthers game! Unfortunately, we wish the team would have played better for you. It is great to hear that you found it very convenient to get to whatever you needed in Uptown from our hotel. Charlotte is a great city to walk around in, which makes our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: €114 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room as high up as you can for the beautiful view of Charlotte.”
 of 5 bubbles 571charleneb, 9 Nov 2016 | Read review
“622 overlooks the HVAC deck”
 of 5 bubbles 386kathyb2015, 7 Nov 2016 | Read review
“The higher the better”
 of 5 bubbles waynelauld, 24 Oct 2016 | Read review
“The hotel allows pets, so be prepared for some barking.”
 of 5 bubbles K-C1962-10, 12 Oct 2016 | Read review
“Ask for a room on the opposite side of whiskey river.”
 of 5 bubbles miken5678, 13 Sep 2016 | Read review
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