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Hyatt Place Charlotte/Arrowood

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Traveller (89)
Room & Suite (52)
Dining (14)
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Overview
  • Excellent65%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(76 reviews)
“jack in the box”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (750)
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461
161
62
29
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461
161
62
29
29
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All reviewsfront deskjack in the boxsoccer tournamenttwo double bedsgreat place to staygreat customer servicelate checkconvenient locationi highly recommend this hotelmini fridgeexcellent stayyogurtfree breakfastthe breakfast areadefinitely stay here againstaff was friendlybusiness trip
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91 - 95 of 742 reviews
Reviewed 3 August 2017 via mobile

Stayed for a 4 day we had 3 rooms at $134 a night so definitely not the best deal. But struggled getting service. In fact the women on our floor told me I could only have 1 set of rags and towels when we had...More

Thank gaown
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Thank you gaown, We appreciate all the feedback given to us to help us to be better. I am so sorry that you had such encounter with my housekeeping team. This is not who we are. I am pleased to hear that you had a...More

Reviewed 1 August 2017 via mobile

We do a good amount of family traveling. This hotel was a pleasant surprise. The rooms were spacious and clean. The customer service was excellent. The breakfast was wonderful. Wet have no compliants. Our group was 4 months to 55 years old. We all enjoyed...More

Thank K2LTravels
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Fab K2LTravels! This was so great to share with the team. Thank you again for taking the time to review our hotel. I am glad we provided a warm, welcoming atmosphere for you and your group. We hope to host you again! best regards, Shalai

Reviewed 1 August 2017

I recently stayed three nights in the Hyatt for business. It was my second visit. The rooms are larger, service was excellent, and included a sink and mini fridge for small kitchen area. (No microwave). My room overlooked the pool and two of the three...More

Review collected in partnership with Hyatt Hotels
Thank GracefulMB
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Great GracefulMB! Thank you so much for taking the time to review our hotel. Feedback like this helps us be better and better. I am so glad that we exceeded your expectations with service. The rooms are very spacious and i am glad you found...More

Reviewed 31 July 2017

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Review collected in partnership with Hyatt Hotels
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

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Reviewed 29 July 2017

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Review collected in partnership with Hyatt Hotels
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Charlotte
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Charlotte
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (89)
Room & Suite (52)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Pamela P
24 August 2017|
AnswerShow all 7 answers
Response from WITNESSPHOTO | Reviewed this property |
no
0
Votes
cricket44314
22 March 2017|
AnswerShow all 5 answers
Response from tk1410 | Reviewed this property |
I do not know. However, here is the phone number there 704-522-8400, give them a ring
1
Vote
beckaboo14
6 December 2016|
AnswerShow all 2 answers
Response from Shalai C | Property representative |
Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.
0
Votes
Room Tips
"Stayed on fourth floor. Liked this location."
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"We had a parking lot view looking out over the back of the hotel and were on the 6th floor. Nice and quiet."
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"Go somewhere else!"
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"Dont stay here is my advice to choosing a room"
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