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Extended Stay America - Charlotte - University Place

46 reviews
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Traveller (6)
Room & Suite (6)
Dining (1)
Overview
  • Excellent15%
  • Very good10%
  • Average15%
  • Poor19%
  • Terrible41%
3 weeks ago
“Not bad, caveat emptor”
3 weeks ago
“No breakfast”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (46)Write a Review
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1 - 5 of 46 reviews
Reviewed 1 week ago

Stayed for one night, 2/15/18. Room is very, very dated and very low end finishes. Has a kitchenette that I would be aftraid to cook in, but it is completely bare - no supplies to eat or cook. Sign in kitchen says you place and...More

Thank J531FWcindyp
Response from 00esa, Manager at Extended Stay America - Charlotte - University PlaceResponded 1 week ago

Please accept my sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity to...More

Hotel's Favourite
Reviewed 19 June 2017

Stayed at this hotel while I attending the NASCAR races. Very conveniently located on same road as the speedway, about 5 miles away. There are 2 Extended Stays in the same vicinity and this is the newer and better one. Very pleasant staff. Close to...More

Thank Paul S
Response from 00esa, General Manager at Extended Stay America - Charlotte - University PlaceResponded 21 June 2017

Paul, thank you for writing a wonderful review of our hotel. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America - Charlotte - University Place...More

Reviewed 1 week ago

I want to share my experience with you. Today on 15th me, my wife and my 3 years old son checked into the hotel. I was here for work so my wife and my son checked into the room and they found that the room...More

Thank pranav737
Response from 00esa, Manager at Extended Stay America - Charlotte - University PlaceResponded 1 week ago

Pranav, please accept our apologies for your unpleasant experience at our hotel. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. We did have a meeting with our housekeeping department to ensure we thoroughly...More

Reviewed 3 weeks ago

It’s not a bad place for the money. Understand that you are getting what you pay for: the Internet is not very fast, some of the rooms could use some TLC and the place can get a bit noisy. But it’s good if you just...More

Review collected in partnership with Extended Stay
Thank elsicomoro0
Response from 00esa, Manager at Extended Stay America - Charlotte - University PlaceResponded 3 weeks ago

Thank you for choosing us. We are happy to know you found us to be a good value for money and that you overall enjoyed your stay. Your compliments serve as an encouragement for all of us for a job well done, and we also...More

Reviewed 3 weeks ago

Breakfast is really not included. That’s a lie. A coffee, which is something every place provides, is all the breakfast you got. So, add the room price plus a breakfast outside. That would be the total for staying there. Not worthyMore

Review collected in partnership with Extended Stay
Thank andresrM8007RY
Response from 00esa, Manager at Extended Stay America - Charlotte - University PlaceResponded 3 weeks ago

We appreciate you being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Things to do
Tennis Court
Details
Price range
US$80 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$80 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (6)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Please check the room first and then plan for stay"
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"If you have any issues with stairs, do not stay on an upper floor."
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"Do not get the first floor room. There are chances you may get burglarized."
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"Choose the other one across the street behind Showmars."
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