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Holiday Inn Charlotte - Center City

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Holiday Inn Charlotte - Center City
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687 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Charlotte - Center City
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Showing 671: English reviews
Reviewed 16 August 2014 via mobile

Spent two nights at the HI City Centre, well appointed rooms with microwave and fridge in room, great rooftop pool to relax at and concierge lounge for use by Gold members with continental breakfast. Restuarant has daily drinks specials and the buffet breakfast was great. Staff were helpful and informative, hotel is within an easy walk to the attractions etc...

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Helpful?
Thank Tyrone H
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Tyrone H, We appreciate you taking the time to share your experience regarding your recent stay and we look forward to your return visits to Charlotte.

Salford, United Kingdom
Reviewed 16 August 2014

I have been a IHG member for a number of years and always try and stay at any of the IHG stable. The experience of our stay at Charlotte supported my choice of chain. A quality hotel in the right place, with quality staff, great surroundings and priced correctly. Rooms were great and the kids loved the rooftop pool along...

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Helpful?
Thank captainTreasure2014
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear CaptainTreasure2014, On behalf of the staff I would like to thank you for your 5 star review. We are always excited to hear such positive comments and appreciate your loyalty not only to our hotel but the IHG family of hotels. We do apologize for those who were not "so" quiet. Please come back and visit with us again...

Wiltshire, United Kingdom
Reviewed 10 August 2014

Arrived late Friday and was welcomed on check in and put in a lovely big 10th floor room! Staff very friendly. Breakfast was excellent, huge selection and attentive staff, definitely above expectations. Hotel perfectly situated downtown and easy to get to the airport.

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1Thank James A
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear JamesA, Thank you for taking the time to share your experience with others and we hope that we will have the opportunity to be of service again in the future.

Reviewed 9 August 2014

My husband and I went to Charlotte to celebrate my birthday. We felt holiday inn center city was the best fit for us. Once arrived we agreed we made the right choice. The front personnel were awesome they were professional and entertaining each time I past the front desk. The room was great the rooftop as well. We enjoyed the...

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Helpful?
Thank lisamarie2688
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear LisaMarie2688, Yeah, we love not only the 5 star review but the fact that you are letting everyone know about our hotel and especially the staff. We hope your travels will bring you back again!

Reviewed 6 August 2014

My sister in law got married at this hotel and it was a beautiful roof top wedding. The hotel itself was nice and clean. The staff, valet services were friendly and helpful. I love the location because it is close to a lot of shops and restaurants that are in walking distance. The hotel was clean, no noise, the room...

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Helpful?
1Thank Cash34
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Cash34, Congratulations on your sisters wedding! Thank you for sharing the good times you experienced while being our guest and we do hope you can come back and visit again (if in the summer, at the pool instead!)

Reviewed 5 August 2014

My husband surprised me with a trip to Charlotte for my birthday in April. Not only did I fall in love with the city, but I was pleasantly surprised when we walked in to the lobby of this establishment. It is absolutely beautiful and chic. The staff at the front desk were so pleasant and helpful. When we got to...

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Helpful?
Thank MyrtleBeachGurl
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear MyrtleBeachGurl, Happy Belated Birthday & we are so excited you got to celebrate with us! We look forward to your return trip next month and appreciate you taking the time to share your exceptional experience with others!

Conway, South Carolina
Reviewed 2 August 2014

There were 20 60 plus women attending the AQS Quilt gala at the convention center. We had one person in charge who booked the rooms, negotiated the price and we all paid to make check in easy on everyone. At check in we found that there was an additional $100 charge PER ROOM that if given cash would be refunded...

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Thank Ginger636
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Ginger636, Thank you for taking the time to share your concerns in regards to your recent stay. All hotels in Charlotte do require a credit card for incidentals, however some vary the amount of the authorization. Many take a nightly hold of $25-$50, but our hotel holds a $100 authorization. Again this is just that an authorization and if...

Reviewed 31 July 2014 via mobile

I came to Charlotte to attend a very large convention. Nick, who works at the front desk was personable, professional and provided good customer service. The breakfast bar, although pricey, was very good. It had a wide variety of breakfast items that included fresh fruit, a good selection of milks, grits, bacon, sausages biscuits etc. The evening meal was not...

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Helpful?
1Thank Pat L
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Pat L, We appreciate you providing us with feedback in regards to your recent stay at our hotel and we certainly apologize for any areas in which we failed to exceed your expectations. We would have loved to send up Engineering to look at your fridge if it wasn't cooling properly and replace it if needed. I am glad...

Knoxville, Tennessee
Reviewed 29 July 2014

This hotel was five blocks from the convention center. They did. to provide a van for convention attendees . The room , although "on the concierge " level was just adequate and no more. We did eat dinner in the restaurant on a prefix menu and dinner for $30 was excellent!

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Thank Shari B
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear ShariB, Thank you for taking the time to share your recent stay experience with others. I'm glad to hear you were able to participate in the Queen's Feast and had a delightful meal in Caffe Siena. All of our rooms have been completely renovated so I was a little dissapointed to see that you felt they were only "adequate"....

Alexandria, Virginia
Reviewed 25 July 2014

The employees at the Holiday Inn were exceptional. I was there for a week and was treated as though I was visiting royalty. The room was clean and fresh with everything in good condition - comfortable bed. The internet connection was slow during the evenings, probably because the hotel was full, but it was fine during the day. Meals were...

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Helpful?
Thank Vera B
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear VeraB, We truly appreciate such a great 5 star review and to hear that Lamar from the Walgreen's also went above and beyond is fantastic. We hope you'll be back in Charlotte soon and we look forward to having you as a repeat guest!!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 

Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202-2112
Region: United States > North Carolina > Charlotte > First Ward
Price Range: €126 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#46 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte - Center City staff and other travellers.
6 questions
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Chelmsford, Massachusetts
over a year ago
ELMIRA,NY
2 months ago
over a year ago
over a year ago
San Antonio, Texas

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Questions? Get answers from Holiday Inn Charlotte - Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor, end room was perfectly quiet and comfortable.”
DLKAM2, 10 Apr 2017 | Read review
“Rooms on the higher floors have great views.”
403SSQuinn, 24 Mar 2017 | Read review
“no floors seem to be quiet, but the one bedroom suites are bigger than average”
P947UVmichaelf, 20 Mar 2017 | Read review
“Rooms are very sound proof!”
Travelingladybug80, 26 Feb 2017 | Read review
“Ask for a room away from the elevators unless you are a heavy sleeper.”
MPSonTour, 19 Feb 2017 | Read review
5 of 5