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02/07/2017 03/07/2017
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    Best Western Plus Charlotte/Matthews Hotel

    2501 Sardis Rd North, Charlotte, NC 28227-7724
    Hotel website
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$98
          US$92
          Great Deal
          US$94
          US$94
          Traveller (32)
          Room & Suite (16)
          Dining (5)
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          Overview
          • Excellent40%
          • Very good26%
          • Average14%
          • Poor5%
          • Terrible15%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Hotel
          Family Rooms
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Plus Charlotte/Matthews Hotel
          Special Offer: SAVE 20% in Charlotte!
          Hotel deals
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          Comfort Inn Matthews-Charlotte
          544 reviews
          #1 of 12 hotels in Matthews
           
          Best Western Plus Sterling Hotel & Suites
          427 reviews
          #81 of 178 hotels in Charlotte
           
          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          #61 of 178 hotels in Charlotte
           
          Sleep Inn Matthews - Charlotte
          85 reviews
          #7 of 12 hotels in Matthews
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (276)
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          There are newer reviews for Best Western Plus Charlotte/Matthews Hotel See the most recent reviews

          11 - 15 of 276 reviews

          Reviewed 16 May 2017

          This was an excellent hotel. The staff was friendly and went out of their way to make sure we were comfortable. The rooms were very clean and the business center was useful for me. It was a good value and I would definitely stay here...More

          Review collected in partnership with Best Western
          Thank 542urvashiv
          Reviewed 11 May 2017

          This Best Western gave away all our rooms in our block without calling first. We got there and didn't have any rooms. I had to share a room with my brother-in-law and two sisters. We only had full size beds. There was no manager on...More

          Review collected in partnership with Best Western
          Thank H7641HBjackiel
          Response from Kam P, Manager at Best Western Plus Charlotte/Matthews HotelResponded 12 May 2017

          On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

          Reviewed 10 May 2017

          I booked at this hotel for four days, months in advance. Each day, there was at least one problem. Our key cards never worked more than once. Weed smells. Horrible customer service from the front deskMore

          Review collected in partnership with Best Western
          Thank 729kellieb
          Response from Kam P, Manager at Best Western Plus Charlotte/Matthews HotelResponded 12 May 2017

          On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

          Reviewed 8 May 2017

          All went well. Desk clerk was very kind and helpful. The room is spacious. Bathrrom clean. Breakfasts were tasty. An event was in the city so hotel was crowded. Seemed difficult for one woman to keep items replenished. Someone kept propping open the side security...More

          Review collected in partnership with Best Western
          Thank ChanCouple
          Reviewed 6 May 2017

          Good clean and comfortable room. Management should ensure sufficient staff are on duty for when guests arrive. A client had a problem that the clerk was very professionally dealing with. However, that created a line up as there was seemingly no other staff member on...More

          Thank old_mountie
          Comfort Inn Matthews-Charlotte
          544 reviews
          #1 of 12 hotels in Matthews
           
          Best Western Plus Sterling Hotel & Suites
          427 reviews
          #81 of 178 hotels in Charlotte
           
          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          #61 of 178 hotels in Charlotte
           
          Sleep Inn Matthews - Charlotte
          85 reviews
          #7 of 12 hotels in Matthews
           
          About
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Free Parking
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Multilingual Staff
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$86 - US$139 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 93
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Expedia, Travelocity, HotelsforEveryone, TripOnline SA, Hotwire, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Best Western Plus Charlotte/Matthews Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • Charlotte >
          • East Forest
          • Also Known As
          • Charlotte Best Western ,
          • Best Western Charlotte
          Add Photo Photos
          Traveller (32)
          Room & Suite (16)
          Dining (5)
          Hotel & Grounds (13)
          Bathroom (5)
          Business Centre & Event Rooms (4)
          Family and Play Areas (1)
          Nearby
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          Holiday Inn Express Hotel & Suites Matthews East
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          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          .07 km away
           
          Nearby Restaurants
          Krispy Kreme Doughnuts
          26 reviews
          1.20 km away
          Cracker Barrel
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          1.19 km away
          IHOP
          25 reviews
          1.14 km away
          New Zealand Cafe
          131 reviews
          1.28 km away
          Nearby Attractions
          Four Mile Creek Greenway
          39 reviews
          5.25 km away
          Elevation Church
          27 reviews
          4.42 km away
          Matthews Heritage Museum
          6 reviews
          3.28 km away
          Cinemark Movies 10
          58 reviews
          1.30 km away
          Questions & AnswersAsk a question
          Renee P
          We need a smoking room
          8 January 2017|
          Answer Show all 2 answers
          Response from Teresa B | Reviewed this property |
          No smoking inside but very convenient outside. Ask for a room "at end of hall near exterior stairs."
          2
          Votes
          Jim P
          What about poor (to no) wireless internet service, unlocked exterior doors, burns/stains on bedspread, and apartment dwellers? And why was I put in a handicap accessible room with a 4 foot shower? I am 6'2.
          1 March 2015|
          Answer
          Response from Chianti D | Property representative |
          Mr. Potter Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day... More
          0
          Votes
          Room Tips
          "The lower number the room, the further you are away from the busy road."
          Read review
          "Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a..."
          Read review
          "Don't stay here"
          Read review
          "Facing the front side of the Hotel"
          Read review
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