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DoubleTree by Hilton Hotel Charlotte - Gateway Village

Expedia.comUS$149*
View Deal
#28 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$155*
US$149*
US$155*
US$149*
US$155*
US$149*
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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849 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Start your review of DoubleTree by Hilton Hotel Charlotte - Gateway Village
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Roanoke, Virginia
Reviewed 1 week ago

My mom and I had a great one-night stay last weekend. The hotel is clean and (seemingly) newly furnished with great views of the city. It is in a fantastic location as well - only a 2 or 3 minute drive to reach the city center. The staff is very friendly and accommodating. They helped me give my mom a...

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Helpful?
Thank henrysmom05
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

I've reviewed this hotel before but not sure I have since Libations, their amazing restaurant, opened. If I were a local, I'd go there. If I were made (by clients) to stay in another hotel, I'd make my way over. The food is delish and not what anyone thinks of a 'hotel restaurant'. More, the intimacy and decor add to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JLEDC
About Hotel's Favourite Review
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am very happy to read the comments about your recent experience at Libations Kitchen & Bar. Your comments will be shared with the Chef and his team. Hope to see you return soon.

Greensburg, Pennsylvania
Reviewed 1 week ago

Very accommodating hotel and very helpful, i would recommend this hotel and I have in the past. I will continue to stay there when I visit the Charlotte area. Convenient off of I-77 on your way south to any destination.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 746lindai
Bradford, New Hampshire
Reviewed 1 week ago

Hotel is in convenient location to highway, located uptown and within one mile of Panther stadium. Bar staff was friendly and drinks were good. Convenient parking garage connected to hotel and be sure to get the warm cookies offered when you arrive.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank debgregory
Fredericksburg, United States
Reviewed 1 week ago

Nice clean hotel with professional staff and excellent food. Staff was very friendly and wanted to make sure we were taken care of during our stay. This would be good for any group event and close to airport. Great Job!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank troyd470
Tampa, Florida
Reviewed 1 week ago via mobile

This hotel is owned and operated by Johnson and Wales University. The executive chef Michael just redesigned entire menu and drink menu and it's unreal. You'll get ingredients that are not available any of the restaurant in North Carolina. The hotel rooms are standard - no shocker or surprises there - but the staff is over-the-top accommodating kind and friendly.

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Helpful?
Thank brian d
Tulsa, United States
Reviewed 1 week ago

Clean facility, friendly staff, safe surroundings, Front desk made me feel welcome. Always like those cookies! Parking can be a challenge unless you are in a compact but it is manageable. The hotel provided shuttle to downtown morning and afternoon hours, good reliable service. I walked it in the afternoon after client meetings.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jerry C
Rochester MI, United States
Reviewed 2 weeks ago

Nice location but quality of service and standards for a Doubletree location are below standard. The hotel itself is certainly nice, but for the cost and level of personal service it is not a good value. Location seems to be understaffed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christopher W
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

On behalf of our entire team please accept our sincerest apologies for the lack of service you received. Please know that this is not what we expect from our team and the appropriate steps are being taken to ensure it does not occur in the future. Should you decided to give us another try, please contact me directly so that...

Bedford, United States
Reviewed 2 weeks ago

We enjoyed our stay at the Double Tree. The staff behind the counter could not have been nicer. Breakfast was a little pricy but it was very good. The room was very comfortable and well equipped. Will definitely consider staying there again when in Charlotte.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ericmZ670KW
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I'm so glad you enjoyed your visit, and thank you so much for your kind words about your recent stay. I am happy you were pleased with the staff, the food, and your room. We look forward to welcoming you back the next time you are in the Charlotte area!

Martinsville, Virginia
Reviewed 2 weeks ago via mobile

We stayed 3 nights. Staff was friendly and helpful. Hotel was clean, quiet, everything was in working order and great condition. Parking was not an issue. The hotel was close to everything we wanted to do downtown. We didnt visit the pool but it was open and we could see that it was ready for use. We would stay here...

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Helpful?
Thank beer10der
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I'm so glad you enjoyed the staff, the location, the room and your stay while you were here! Thank you so much for taking the time to comment about your visit. We hope to welcome you back to the property sometime in the near future!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Region: United States > North Carolina > Charlotte > Third Ward
Price Range: €125 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Travelocity, Hotels.com, HotelsforEveryone, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Hotel Charlotte - Gateway Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#14 Romantic Hotel in Charlotte
#39 Family Hotel in Charlotte
#44 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Charlotte - Gateway Village staff and other travellers.
12 questions
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Dayton, Tennessee, United States
Cary, North Carolina
2 months ago
Manassas, Virginia
27 days ago

See all questions (12)

Questions? Get answers from DoubleTree by Hilton Hotel Charlotte - Gateway Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get multiply keys as the locks are very sensitive!”
, 12 Mar 2017 | Read review
“Find another place to stay”
johnms523, 2 Mar 2017 | Read review
“We stayed in room 818 and had a nice view of the stadium”
txmed215, 1 Jan 2017 | Read review
“6th Floor is HHonors”
CindyKlemencic, 24 Nov 2016 | Read review
“I had a room close to the elevator on the even side facing the street and it was quiet”
BeachGirl_CoffeeLuv, 22 Aug 2016 | Read review
5 of 5
Expedia.com
US$149* /night
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Doubletree.comUS$149
Orbitz.comUS$149
getaroom.comUS$155
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*Disclaimer
Prices are for 1 room, 2 adults
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