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La Quinta Inn & Suites Charlotte Airport South

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La Quinta Inn & Suites Charlotte Airport South
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770 Reviews from our TripAdvisor Community

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Showing 761: English reviews
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Charlotte, United States
Reviewed 1 week ago

If they had better housekeepers this hotel would be five star. Food and Front desk staff were awesome. Great location, parking and accessibility were very easy. Close to many amenities and interstate as well as airport.

Review collected in partnership with La Quinta
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Helpful?
Thank vickisF1683AE
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hello VickisF1683AE, I wanted to thank you for the positive and comments regarding your stay with us. It will be our goal to make sure our team is properly trained and leave rooms for our guest that meet your expectations. I'm sorry we failed you and we'd welcome a second chance to prove that we are better than your issues....

Germantown, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

I recently stayed at the La Quinta at 4900 South Tryon St. in Charlotte, NC, on a business trip. I have never seen a more exceptional staff at a hotel! From the airport shuttle bus drivers to the front desk staff to the housekeepers, all went above and beyond to be helpful and friendly. Everyone had a smile on their...

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Helpful?
Thank Carroll S
About Hotel's Favourite Review
Reviewed 3 weeks ago

The staff was really nice. I purchased two rooms and one had a bad smell. I told front desk and they changed my room. Then when i went to the new room one of the keys didnt work. So I had to go back and get that straight. I saw bleach stains on the carpet in more than one location...

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Helpful?
Thank Veronica L
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hi Veronica L. I'm so sorry you experienced some issues during your stay. Please accept our apologies for each of them. I've shared your review with the team here. It is our goal to learn from these reviews and to do better each day. We are never happy anytime one of our guests is not pleased. We have addressed each...

Waterville, Maine
Reviewed 3 weeks ago

Physical plant is attractive and well maintained. Pet policy is the reason I stayed here. I however object strenuously on the breakfast policy as I never get to take advantage of it as I leave early as do many other customers. Many people are up and out before 6AM or 7AM on weekends. When I brought up the issue, staff...

Review collected in partnership with La Quinta
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Helpful?
Thank 959clintonh
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hello 959clintonh, Thank you for staying with us. I'm sorry you were not pleased with our Continental Breakfast hours. We are located directly off of a main thorough fare in Charlotte, South Tryon St. along with a side street entrance as well. Our Wi-Fi has always been free and does require a password to gain access. I'm glad you found...

Butler, Pennsylvania
Reviewed 23 March 2017

Room & bathroom were quite large, which made it very nice. Bed was extremely comfortable, especially for someone like me who has a bad back. Didn't have a reservation-glad we chose this hotel on our way south. Would stay again.

Review collected in partnership with La Quinta
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Helpful?
Thank Lynn0570
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hi Lynn0570, Thanks for the awesome review!! We look forward to serving you in the future. BeMyGuest

Charlotte, United States
Reviewed 22 March 2017

Front desk staff exceptional. Housekeeping pleasant. Only complaint is the breakfast. Please LaQuinta, at least let me make a good cup of coffee. Flavored creamer isn't that expensive but will make a big difference. Also, waffles are no longer the big bang in hotel breakfast. Please incorporate other creative breakfast options since hot breakfast is not an option. Why does...

Review collected in partnership with La Quinta
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Helpful?
1Thank 318olivial
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hi 318olivial, You are right!! I make a breakfast order in the morning and will have French Vanilla creamer moving forward. What would you suggest to make our Continental Breakfast have more bang? Since we are not licensed to cook any items on site we are a bit limited. I'd love to see your suggestions. Breakfast should be out and...

Green Cove Springs, Florida
Reviewed 21 March 2017

The room was fine and staff was friendly. Not in the best neighborhood so wouldn't want to spend a longer time here, but for a one-night stay, it was fine. I liked the updated artwork/photography in the room. Beds were a bit too soft with sagging in the middle (two doubles). Hotel was quiet. Breakfast was busy and nothing too...

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Helpful?
Thank emilys7
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hi Emilys7, Thank you for your review. I'm happy you found the room and our team pleasant. We are located in a business area about 5 miles from the Airport and 4 miles from the center of Uptown Charlotte. Most of our guests are business travelers who check in on Monday and out on Friday. Our bright Side breakfast is...

Brenham, United States
Reviewed 20 March 2017

This is a nice hotel for a good price. It was conveniently located near the airport. The hotel offered a shuttle bus to and from the airport. When the front desk said they would be there to pick us up, they were there and we didn't have to wait a long time. The reception desk worker was very nice and...

Review collected in partnership with La Quinta
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Helpful?
Thank P7670WRcatherinem
LQ0167GM, General Manager at La Quinta Inn & Suites Charlotte Airport South, responded to this review

Hi P7670WRcatherinem, You Rock!! Thanks for the awesome review, we live for these. Yes! and you came back too..lol. Sounds you are now an LQ family member. We look forward to serving you again soon. BeMyGuest,

Reviewed 19 March 2017 via mobile

My reservation was made thru the foundation I was taking a class with. In my first room I found a blood stained comforter. I alerted front desk & I was transferred to room 503. After checking my bed I found a blood stained mattress. Once again I alerted front desk only to be told there were NO MORE ROOMS. I...

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Helpful?
1Thank Monica S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charlotte Airport South, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Ankeny, Iowa
Reviewed 10 March 2017

Just spent the night . Arrived one evening, left early. Just the basics here, no frills. Free airport shuttle, on time! Too bad there was no where to eat close by. Staff provided menus for places that deliver, wish we had stayed to eat in the airport.

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Helpful?
Thank kahansen10

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Charlotte Airport South

Address: 4900 South Tryon Street, Charlotte, NC 28217-2404
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: €88 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Charlotte Airport South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Charlotte Airport South Hotel Charlotte
La Quinta Inn And Suites Charlotte Airport South
La Quinta Charlotte
Charlotte La Quinta
Hotel Style:
#7 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Charlotte Airport South staff and other travellers.
7 questions
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6 months ago
Slippery Rock, Pennsylvania
Winston Salem, North Carolina
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Charlotte Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that is not next to anyone.”
X1797UZveronical, 6 Apr 2017 | Read review
“First floor”
CourtneyK50, 6 Feb 2017 | Read review
“I think any of the rooms would be a good choice.”
carrolls843, 22 Jan 2017 | Read review
“Many dogs barking on 4th floor”
O6284IUsusanb, 12 Jan 2017 | Read review
“Dog friendly. We requested first level for easy access.”
MarthaL43, 29 Dec 2016 | Read review
5 of 5