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Courtyard Charlotte Airport North

457 reviews
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Traveller (56)
Room & Suite (25)
Dining (1)
Overview
  • Excellent41%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(72 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (457)Write a Review
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Show reviews that mention
All reviewscharlotte airportfront deskmarriott courtyardroom was cleanstandard courtyardthe shuttle driverwake up callfire pitan early flightconference rooman overnight stayfree shuttlehousekeeping staffone night staybusiness tripfitness centerkenneth
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1 - 5 of 451 reviews
Reviewed 2 days ago via mobile

Got a great rate through a third party booking site, received confirmation email and everything. Showed up and hotel had no record (probably websites fault) but they were oversold by 6 rooms anyway. Couldn't have honored my booking even if it had gone through. Doesn't...More

Thank ksf0324
Response from David S, General Manager at Courtyard Charlotte Airport NorthResponded yesterday

ksf0324, We want to apologize for the error made by the third party booking site. This issue has been addressed with them to ensure that this was an isolated incident. We hope that you will have an opportunity to stay at the hotel in the...More

Reviewed 4 days ago

The staff at the Courtyard Charlotte Airport North was unbelievably helpful and kind. Christopher, at the main desk, helped my dad and I get settled in a room that was going to work for us. We got in around 10:30 PM so it was nice...More

Thank sre0707
Response from David S, General Manager at Courtyard Charlotte Airport NorthResponded yesterday

Sophia E, Thank you so much for staying with us and sharing your feedback. I will be sure to share your wonderful feedback with the team! We hope to see you again soon!

Reviewed 1 week ago

We stayed here 2 separate nights - once on the way to (12/22), and once on the way back (12/30) - from our trip to the DR. We arrived at the airport and had to wait quite some time for the shuttle. It wasn't the...More

Thank lawtrip
Response from David S, General Manager at Courtyard Charlotte Airport NorthResponded 1 week ago

lawtrip, Thank you so much for your loyalty to Marriott and your kind words about Kenya and Bones. They are both great assets to our operations. We will be sharing your feedback with the team to show how our associates can really make a guests...More

Reviewed 2 weeks ago

This Courtyard is located 1.5 miles from Charlotte Airport and offers a shuttle service directly from airport. The rooms are fairly standard - not "old" courtyard and not fully refurbished, but somewhere in the middle. What struck me about this hotel, however, was that the...More

Thank JoshBillings
Response from David S, General Manager at Courtyard Charlotte Airport NorthResponded 2 weeks ago

JoshBillings, Thank you for your feedback. We will be addressing all of these issues with the staff to ensure that this was an isolated incident.

Reviewed 3 weeks ago

Spent a night. the staff was nice and the room was a standard courtyard. great shuttle service to the airport. The food was ok. I sometimes think included breakfast plans are not worth the hype. Cold food that should be hot. Maybe I caught it...More

Thank Tom J
Response from David S, General Manager at Courtyard Charlotte Airport NorthResponded 2 weeks ago

Tom J, Thank you for staying with us and sharing your feedback. This will be shared with our Bistro team to ensure that corrections are made immediately.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$112 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
kim w
10 April 2017|
AnswerShow all 2 answers
Response from amandamatthews2017 | Property representative |
NO we have a shuttle that will take you.
1
Vote
katmanwny
15 February 2017|
Answer
Response from David S | Property representative |
Please contact the hotel one you have picked up your bags. Phone #704-319-9900. The shuttle pick up area is outside of baggage claim in Zone A. Look for the Green shuttle that says Courtyard Airport North. The Bistro is... More
0
Votes
Charles G
23 July 2016|
Answer
Response from David S | Property representative |
Complimentary parking while guest at hotel / $50 for 7 days, $7 each additional day
0
Votes
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12
Room Tips
"Convenient to Airport"
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"Take some earplugs since it's near the airport!"
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"Ask for a Balcony Room!"
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"Ask for a room facing the courtyard..."
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