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Quality Inn Chapel Hill

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Quality Inn Chapel Hill
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217 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Reviewed 2 weeks ago

Ive done my fair share of traveling but this location ranks in the top 5 worst stays Ive ever had in my life. When I arrived THEY GAVE ME KEYS TO SOMEONE ELSES ROOM AND WE WALKED INTO THE ROOM WHILE THEY WERE SLEEPING! They didn't express that this was much of a concern and blamed it on their system....

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Helpful?
Thank matt s
Management response:

Thank you for your feedback and I want to extend my sincere apologize for your recent visit. This is not the experience we would like our guests to know have and we want to correct this. Please give me a call. Marty - GM 919-968-3000

Falling Waters, West Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 13 September 2016

I am new to the Chapel hill area for a job. I got a great rate for this hotel online , so I expect to stay here till my training is over,two months or so.. My first few weeks here have been awesome.My first room here was an outside room with a ok view, but the AC wasn't the greatest.My...

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Helpful?
Thank Dbm0825
About Hotel's Favourite Review
Tracy M, Manager at Quality Inn Chapel Hill, responded to this review

Thank you so much for choosing to stay with us at the Quality Inn. We look forward to still be able to provide you with great service.

Thomasville, North Carolina
Reviewed 1 February 2017 via mobile

I am rebooked again for 2/2-2/3 was hoping for room 207 but someone is in it. The King bed was comfy .. I asked for another king non smoking room. I hope it's just as nice. Staff was nice. The ladies serving food on Mon evening were nice. As well as the breakfast lady. It was pretty quiet considering all...

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Helpful?
Thank lisaeric0105
Management response:

Thank you for your feedback and taking the time letting others know of our comfy beds and staff. We strive to provide quality service to our guest and we are thrill to see when guests as yourself let others know. We thank you again and look forward to your next stay. Best, Marty and Staff

New Delhi, India
Reviewed 12 January 2017 via mobile

Clean rooms, a little dated but the appliances and beds were new and clean. Normal amount of noise, excellent location near every type of shop you could possibly need. The staff was incredibly kind and cheerful. This is the place I will book every time I bring my son back to UNC. It's a straight shot down Franklin Street and...

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Helpful?
Thank NobleGlomad
Management response:

Thank you for selecting Quality Inn during your visit to UNC. We wish your son the best of luck this school year and please come back and see us. Warm regards, Marty

westk18858
Reviewed 8 January 2017 via mobile

We stayed overnight before an early flight. I have not stayed in a motel style place in a long time, but overall it was perfect for our needs. We utilized Agoda points and therefore booked 2 rooms for our family of 4. I was disappointed there were no adjoining rooms, but at least we were right next door to each...

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Helpful?
1Thank westk18858
Management response:

We appreciate your feedback and kind words on our hotel letting others know of your recent visit. We wish you could of stayed longer, however its nice to know your stay exceeded your expectations. Best, Marty and Staff

Baltimore, Maryland
Reviewed 8 January 2017

Upstairs back guestroom was quiet, clean and comfortable. The bed, linens and comforter on the bed were first class: slept very well. Breakfast was ample. The staff were friendly and attentive to our needs during the holidays. Enjoyed our stay and will stay again.

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Helpful?
Thank HappyTravails
Management response:

Thank you for your feedback and delighted to know our stay was pleasant. We are looking forward to your next stay with us. Best, Marty GM Quality Inn

St. Petersburg, Florida
Reviewed 1 November 2016

I had prepaid a King bed, non-smoking room for 3 nights. When my husband and I arrived mid-afternoon, the only room available for us was with 'one' double bed. I had confirmed this reservation several times, including the day before arrival with the manager Marty. After much discussion, Marty found us a King bed room! However, it was on the...

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Helpful?
Thank shareexperiences82
Management response:

Thank you for your feedback and I want to apologize for not meeting your expectations. We strive for our guests to have a positive experience during their stay. Please give me a call so we can discuss your recent stay. Look forward hearing from you. Warm regards, Marty GM 919-968-3000

Mayodan, North Carolina
Reviewed 22 October 2016

My daughter and I came down last weekend. Our room was very clean and the bed felt great! I loved the down comforters, I slept very well. The hotel was also very quiet. I wouldn't known it was sold out if the night clerk hadn't mentioned. Since the hotel was full, I didn't think we would have very good service....

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Helpful?
Thank doneal2
Management response:

Thank you for feedback and we happy to know Dreama was able to assist in making your stay comfortable. We hope to see you and your daughter again at our hotel soon. Best, Marty GM

Clayton, North Carolina
Reviewed 18 October 2016

I am a project manager for a large demolition company; we specialize in delicate projects that require a lot of attention to detail and my labor force is highly skilled. We travel a lot and I try to take the absolute best possible care of my crew. This location is by far one of the best places my people have...

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Helpful?
Thank DemoDaddy
Management response:

Thank you for taking the time to provide feedback on your stay. It's a pleasure to provide our guests with superior service and I want to thank you for letting others know. Best, Marty GM

Lake Toxaway
Reviewed 16 October 2016

Hotel fine value. Clean as advertised. I used points + $$. Made reservation for 3 nights and tried to cancel third night. Lady at desk tried for 40 minutes with me but even the "supervisor" at corporate wouldn't answer questions and or explain why I forfeited that $ and points. . Seems if you're going to use points for more...

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Helpful?
Thank BillSally
Management response:

Hi thank you for your feedback and I do want to apologize for you having to experience a long wait on your stay. I will be happy to or explain our Choice Privilege program. So please give me a call. Look forward hearing from you. Best, Marty GM 919-968-3000

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Quality Inn Chapel Hill

Address: 1740 Fordham Blvd, Hwy 15-501, Chapel Hill, NC 27514-5884 (Formerly Hampton Inn Chapel Hill)
Region: United States > North Carolina > Chapel Hill
Price Range: €62 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Chapel Hill 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hampton Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Hampton Inn
Quality Inn Chapel Hill North Carolina
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Chapel Hill staff and other travellers.
4 questions
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Virginia
Hayesville, North Carolina
over a year ago
Jacksonville, Florida
over a year ago

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Questions? Get answers from Quality Inn Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips since whatever we requested was not honored”
 of 5 bubbles shareexperiences82, 1 Nov 2016 | Read review
“outside entry, no elevator...so if needed request groud floor to avoid stairs”
 of 5 bubbles BillSally, 16 Oct 2016 | Read review
“I find the inside court rooms to have the best view , and hard to get to get because of this reason..”
 of 5 bubbles Dbm0825, 13 Sep 2016 | Read review
“No smoking rooms available. Nice pool. Complimentry breakfast.”
 of 5 bubbles williamhX8782EH, 19 Aug 2016 | Read review
“Rooms facing the pool are pleasant and we were never bothered by noise. Pool closes at 9 pm.”
 of 5 bubbles sahkazoo, 14 Jun 2016 | Read review
5 of 5