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The Carolina Inn

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The Carolina Inn
The Carolina Inn
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1,223 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Chapel Hill
Reviewed 5 August 2016

We thoroughly enjoyed our stay, and were impressed by the helpful staff. Room service and the food at Crossroads Restaurant was excellent. We were celebrating our anniversary, and everyone had "gotten the word"-- it made us feel warmly welcome.

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Thank georgemZ9364SI
Management response:

Dear georgemZ9364SI, Thank you for the lovely review. We were honored that you chose us for such a special occasion. We were very pleased to read that you found our staff to be friendly and accommodating. We will be sure to pass along your kind words to our team. We hope we have the opportunity to welcome you back for...

Caracas
Reviewed 5 August 2016

Excelent place to stay!! The rooms are very nice. The hotel is beautifull. The staff is very comitted and friendly. The food is amazing. The location is perfect for Chapell Hill. I would definitely recommed this place, and visit again!!

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Thank JulioCubillan
Management response:

Dear JulioCubillan, Thank you for the fantastic review. We greatly appreciate your kind words and your strong recommendation. We have shared your comments with our team and we will continue to work hard to ensure that The Carolina Inn continues to set the standard for comfortable accommodations and amazing services! We hope we have the opportunity to welcome you back...

Washington
Reviewed 4 August 2016

I recently traveled to Chapel Hill for a wedding and stayed at the Carolina Inn for the first time since they renovated the rooms and the restaurant/bar areas. It was fantastic, with the exception of overpriced food and drinks. At least those tasted good!

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Thank Tucker P
Management response:

Dear 123tuckerp, Thank you for your kind words about your most recent stay. We are pleased you enjoyed our renovations. We take tremendous pride in the product that we are presenting, so we love hearing when our guests enjoy their experience. We look forward to your next visit!

Greenville, North Carolina
Reviewed 4 August 2016

Stayed here for the day after Valentine's Day 2015. Got a great deal on hotwire but called the hotel and upgraded it to a nicer room for a very reasonable price. The room was gorgeous, the bed very comfortable, the facilities immaculate, the front desk staff very friendly. I love that they have local history up on the walls, like...

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Thank islaya85
Management response:

Dear islaya85, Thank you for the fantastic review. We are thrilled to read that you enjoyed your accommodation with the Carolina Inn. We pride ourselves on offering a memorable southern experience, so we’re pleased to read that this was your impression of your stay. We look forward to welcoming you back soon!

Ridgewood, New Jersey
Reviewed 3 August 2016

The beautiful and spacious hotel is comfortable and a great place to stay. The room was large, the beds were nice pieces of furniture and very comfortable. The gym was a little small, but had plenty of cardio machines.

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Helpful?
Thank parkerw2014
Management response:

Dear parkerw2014, Thank you very much for choosing to stay with us at The Carolina Inn. Through our southern graciousness and hospitality, we take pleasure in making the Carolina Inn a haven for an authentic experience. We look forward to welcoming you back for a future visit!

Indianapolis
Reviewed 3 August 2016

This charming hotel had everything that my wife and I could have asked for and more for our honeymoon. It was a beautiful facility that had a staff who went above and beyond in every way for us. We were so excited to experience the hotel and would recommend it to all our family and friends if they were in...

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Thank O3942PSjacobm
Management response:

Dear O3942PSjacobm, Thank you for the lovely review. We were honored that you chose us for such a special occasion. Through our service, our staff makes every effort to make our guests feel comfortable and engaged, so we are thrilled that you left feeling that way. Thank you for the recommendation and we hope we have the opportunity to welcome...

Houston, Texas
Reviewed 1 August 2016

Outstanding service and charming accommodations. I was staying at the Inn for a weeklong seminar and the setting, food and wonderful staff really enhanced my experience! The Crossroads restaurant is not to be missed!

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Thank AnthroProf12
Management response:

Dear AnthroProf12, Thank you for the fantastic review. We greatly appreciate all of your kind words about our staff and hotel. We are very pleased that you had outstanding service throughout your stay. We are also thrilled you enjoyed the Crossroads restaurant. Using local ingredients, our culinary team continues to create delicious food in our historic venue. We hope you...

Greensboro, North Carolina
Reviewed 1 August 2016

I was here for a wedding. Room and staff were awesome. Wedding coordinator was awesome. Great experience. Quite pricey, but they gave a lot too. Very attentive to details. I wish I coulda been there longer to enjoy it more!

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Thank Mom897
Management response:

Dear Mom897, Thank you so much for the kind review. It’s always refreshing to hear how our guests enjoy our gracious southern hospitality in our treasured historic venue. We are delighted that you enjoyed your stay, particularly in regards to our rooms and staff. We hope we have the opportunity to welcome you back in the future!

Allentown, PA
Reviewed 31 July 2016

The Carolina Inn was staffed with gracious, capable staff. Before we arrived, Michael Sachtleben, the concierge, contacted us to determine if we would like airport transfers. He made the arrangements for us and all went very smoothly and completely on time. As we had business at the University, we used the shuttle for the hotel that will take guests anywhere...

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Helpful?
Thank Mary_Rick_Allentown
Management response:

Dear Mary_Rick_Allentown, Thank you for your candid and lovely review. We were very pleased to read your feedback regarding your recent stay at The Carolina Inn. We are especially thrilled that you found our staff to be friendly and helpful. We empower our staff to create an environment in which each person’s journey creates their own individualized experience. We will...

Parkland
Reviewed 31 July 2016

Great accommodations. Unbeatable location. The Carolina Inn is the absolute best place to stay in Chapel Hill when visiting the University of North Carolina. Steeped in tradition yet comfortable updated rooms. Go Heels!!

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Thank 249howards
Management response:

Dear 249howards, Thank you very much for the fantastic review. For over 90 years, the Carolina Inn has exemplified gracious southern hospitality in our treasured historic venue. We have made subtle changes as the times have modernized, but we make sure that our guests still enjoy the gracious southern lifestyle immersed within our history and traditions. We thank you for...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro St, Chapel Hill, NC 27516-2739
Region: United States > North Carolina > Chapel Hill
Price Range: €162 - €340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
The Carolina Inn Chapel Hill, North Carolina
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms we checked out were beautiful!”
obxmom4ever, 25 Apr 2017 | Read review
“All the rooms are well placed for the best view of the grounds.”
MorecattleLessbull, 12 Apr 2017 | Read review
“Higher Floor, non-connecting rooms”
nmeas1, 3 Jan 2017 | Read review
“As always---don't just request ANY room!! Ask for a room facing the courtyard and up on the 3rd floor (as one example)!!”
ArchitectZ, 28 Dec 2016 | Read review
“ask for a corner room with windows”
lguy66, 17 Nov 2016 | Read review
5 of 5