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The Carolina Inn

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The Carolina Inn
The Carolina Inn
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1,151 Reviews from our TripAdvisor Community

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Showing 1,142: English reviews
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Reviewed 3 days ago NEWvia mobile

My husband, children and I spent a delightful December weekend here. The Inn was spectacularly decorated for Christmas! The 12 Days of Christmas were used to lavishly adorn the various lobbies and hallways. Beautiful!!! Absolutely gorgeous! Definitely recommend this quaint Inn to anyone wanting a lovely place to stay while visiting Chapel Hill.

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Thank TravelingAngelaDawn
Charlotte, North Carolina
Reviewed 3 days ago NEW

The Carolina Inn was lovely. The location is perfect, the rooms were comfortable and well appointed (you can open the windows!), and the staff was friendly and helpful. Loved the restaurant and outdoor spaces, as well.

Review collected in partnership with this hotel
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Thank Erica K
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Reviewed 3 days ago NEW

Being in the heart of Chapel Hill and on the fringe of campus is perfect for a university related event. Everything is within walking distance, restaurants, entertainmant and sports. The facilities are first rate though the regular rooms are a bit small. Value depends on your perspective because location and comfort come at a price.

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Thank U5036HUmelaniem
Bellflower
Reviewed 6 days ago NEW

Nice place. Service was okay. I was not acknowledged by the staff outside the door when I walked up. They just stood there talking. Roomservice on the phone didn't know what was on the menu and told me to look it up on the website.

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Thank Matt C
manager1924, Manager at The Carolina Inn, responded to this review

Dear Matt C, Thank you for taking the time to post about your recent visit at The Carolina Inn. We take pride in our first-rate customer service and your experience is not the standard of excellence that we hold ourselves to. We appreciate your feedback as we strive to improve in all areas of the hotel and hope we have...

Washington, North Carolina
Reviewed 1 week ago

This hotel is the cream of the crop. The staff goes out of their way to ensure a wonderful experience. My girls and I stayed here because we were going to a cheerleading competition. The shuttle gave us a ride to the arena. Then we left my daughter's shoes in our car (in the hotel parking lot). The valet person...

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Thank susanhJ3130LC
manager1924, Manager at The Carolina Inn, responded to this review

Dear susanhJ3130LC, Thank you for the wonderful review. It is our goal to ensure guests feel that they are truly part of the place, so we are delighted to hear that you experienced southern hospitality in our historic hotel. Our staff feels passionately about the service we provide, so we will be sure to share your praises with the valet...

New York
Reviewed 1 week ago

Never fails to exceed expectations. Elegant accommodations, outstanding food, and charming ambience. A real destination hotel. Always my favorite place to stay in Chapel Hill. Always feel indulged and treated when I stay there. Perfect for special occasions.

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Thank 355sharik
manager1924, Manager at The Carolina Inn, responded to this review

Dear 355sharik, What a delight to read your notes about The Carolina Inn! We love hearing that you are a return patron and always enjoy your time with us. Thank you for your high praise regarding our accommodations, restaurant, and the hotel's ambiance. We certainly look forward to welcoming you back to the Carolina Inn and exceeding your expectations once...

Las Vegas, Nevada
Reviewed 2 weeks ago

The hotel is located right next to the NCU. This hotel has long history in North Carolina. The decor within the property is amazing. There are walking distance for many different restaurants. Each level of the hotel display pictures who attend the NCU. The bed is wonderful.

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Thank Tony C
manager1924, Manager at The Carolina Inn, responded to this review

Dear Tony C, The Carolina Inn has been hosting UNC-Chapel Hill families, alumni, and visitors since 1924 and continues to be highly sought-after accommodations for anyone visiting the area. Located directly on the campus of UNC-Chapel Hill, we love that our guests are just a short walk from all university destinations and historic Franklin Street. Thank you for your high...

Portsmouth
Reviewed 2 weeks ago

The Carolina Inn was a great experience. I would highly recommend staying here! The service and the staff were top notch. The history and uniqueness of the Inn was a sight to see as well. We will definitely be back!

Review collected in partnership with this hotel
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Thank chelsead861
manager1924, Manager at The Carolina Inn, responded to this review

Dear chelsead861, Thank you very much for the excellent review! We were extremely happy to read that you enjoyed your stay with us. We greatly appreciate your extremely kind comments pertaining to our service team and the hotel's ambiance. Thank you again for your recommendation of our hotel and we hope to see you soon!

Warrenton, Virginia
Reviewed 2 weeks ago

After waiting an hour past the 3PM check in time, our King Suite was ready. It was delightfully furnished with period pieces with a comfortable bed and spacious bathroom. But the bedroom was "overstuffed" with furnishing. A large desk protrudes from the far wall to the base of the bed leaving a narrow passage to go into the bathroom. The...

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Thank FreqTraveler35
manager1924, Manager at The Carolina Inn, responded to this review

Dear FreqTraveler35, Thank you for taking the time to tell us about your recent visit to The Carolina Inn. We appreciate your feedback as we continually strive to improve in all areas of the Inn. We will share your comments with our team and work hard to ensure that we continue to set the standard for comfortable accommodations and amazing...

ottawa canada
Reviewed 3 weeks ago

We went there for a sales conference. Nice conference rooms, food was pretty good for the large group. The whole place is like going back in time. Older pictures of the large history everywhere, grand entrances and smaller rooms. I prefer the newer, modern hotels, but this was enjoyable for everyone. You are right on the campus, so the bars...

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Helpful?
Thank Barry H
manager1924, Manager at The Carolina Inn, responded to this review

Dear Barry H, Thank you for taking the time to tell us about your recent visit to The Carolina Inn. It is our goal to ensure guests feel that they are truly part of the place, so we are pleased to hear that you experienced authentic southern hospitality in our historic hotel. Thank you again for kind words and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro Street, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: €211 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
The Carolina Inn Chapel Hill, North Carolina
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor, non-connecting rooms”
 of 5 bubbles nmeas1, 3 Jan 2017 | Read review
“As always---don't just request ANY room!! Ask for a room facing the courtyard and up on the 3rd floor (as one example)!!”
 of 5 bubbles ArchitectZ, 28 Dec 2016 | Read review
“ask for a corner room with windows”
 of 5 bubbles lguy66, 17 Nov 2016 | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 6 Nov 2016 | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, 17 Oct 2016 | Read review
5 of 5