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Residence Inn Chapel Hill

Expedia.comUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Chapel Hill
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256 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Greenville, South Carolina
Reviewed 4 days ago NEW

My family stayed there so that a family member could visit a local hospital - extensive testing the next day. It was important that my family member received a good night sleep. There was extensive partying going on at the pool up until midnight - drunk people in the pool. We asked the front desk to address this twice -...

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Helpful?
Thank mdemos33
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Mdemos33, Your feedback is very important to us. We certainly do not want to learn that any guest has had a bad experience, and we definitely understand how frustrating it can be to have to deal with inconsiderate neighbors. During your conversation with management I believe that was stated that the front desk asked the guest to quiet down,...

Reviewed 5 days ago NEWvia mobile

Hi praise for any motel that has an exhaust fan in toilet/shower area! This place also has beautiful outdoor gardens, fun-size pool, excellent breakfast, on site parking, ample room including kitchen/sitting space/bedroom/vanity/shower-toilet. It's clean-well furnished -friendly and helpful staff. There are gas grills in the patio area near pool and a fire pit for socials on chilly evening. What else...

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Helpful?
Thank Grayendo
Marietta
Reviewed 1 week ago

I've never been disappointed in a Residence Inn and this was no exception...clean, roomy, all the comforts of home & SAFE! I usually travel with my husband, but on this occasion I was alone. After checking in, Everyone I encountered - from front desk, lounge/restaurant, all staff - were courteous, professional and helpful; even addressed me by name (How do...

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Helpful?
Thank Kathleen C
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Kathleen C, Thanks for your kind words! I'm happy to hear you enjoyed your visit and interactions with our team. They take pride in providing exceptional service and making sure that our guest feel safe while they are with us.We look forward to seeing you back again soon

SOUTH CAROLINA
Reviewed 2 weeks ago via mobile

This is a wonderful hotel, with the largest rooms I have ever seen in a hotel. I am a patient at Duke Hospital, and have to come often this is the first time that we have stayed here for our quick overnight stay . We needed to have a late arrival since we were traveling from South Carolina to North...

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Helpful?
Thank GOLDENGIRL4
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Goldengirl4, Our staff is truly amazing- friendly and always willing to go above and beyond for our guests.And we pride ourselves on our high level of service and our top notch complimentary breakfast. We are glad our convenient location and comfortable rooms worked out during your visit with us. We do hope we get to welcome you back next...

Wilmington, North Carolina
Reviewed 2 weeks ago

Our family recently stayed here and it was very pleasant. The staff was super friendly and attentive. Alex was very helpful and patient with my family. The rooms were very clean and comfortable. This place embodies the “home away from home” statement. I like the little putting green they offer; it was a nice distraction for the kids. The room...

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Helpful?
Thank whitneys2187
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Whitneys2187, Reading your comments is quite rewarding. Thank you for taking the time to provide these details. Our staff works every day to ensure each guest feels at home and has expectations that are not only met, but exceeded. To hear that we accomplished that for you brings me much delight. We hope you'll visit again soon so we...

Charlotte, North Carolina
Reviewed 2 weeks ago

I stayed at the Residence Inn and was blown away by the service I received. traveling for work is never the best part of my week. However, a clean room, bed, and hotel management that will do all they can to make your stay exceptional just makes life easier. I got in early and the front desk manager made my...

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Helpful?
Thank mwmccorvey
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear mwmccorvey, We are proud to know that you enjoyed our convenient location near the heart of downtown, friendly helpful staff, and great amenities. It would be our pleasure if, next time you are in town, you stayed with us again.

Reviewed 3 weeks ago

We chose this hotel while in town for a tennis tournament with our pugs traveling alongside us. The suite was spacious and clean and the grounds were lovely. Great place to walk our dogs and unwind after a long day. It was quiet, yet there were multiple areas to gather...a fire pit, pool table, and even a fireplace in our...

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Helpful?
Thank Robin D
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Robin D, We are proud to know that you enjoyed our convenient location in the heart of downtown, friendly helpful staff, and great amenities. It would be our pleasure if, next time you are in town, you stayed with us again.

Baldwinsville, New York
Reviewed 3 weeks ago

Stayed in room 323 recently. The room was a small suite with a cooktop, full size refrigerator, microwave, silverware, and dishes. The room had a comfortable sitting area and very comfortable bed. The pool wasn't open yet but looked inviting. The daily breakfasts were always good and a great way to start the day. The location of this property is...

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Helpful?
Thank Jim M
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Jim M, Thank you for recognizing our amazing staff. They are certainly our best asset, and we know they are the best in Chapel Hill. Hopefully next you we be able to take advantage of our pool area. I hope you'll be back to stay with us again soon

Holderness, New Hampshire
Reviewed 5 April 2017

Well this is living. After a long ride trying to avoid the rain and tornadoes we stopped into the Residence Inn for a respite. Great location off the highway, new building, large double queen beds, kitchen, space, and quiet. Just what we need to catch our breath before we head north. The evening snacks and drinks were very much appreciated...

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Helpful?
Thank hogie52
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at our hotel! We are glad that we were able to help you relax; after what sounds like a very challenging first part of your trip. We do hope we get to welcome you back next time you are in the area.

Pennington, New Jersey
Reviewed 3 April 2017 via mobile

Our family stayed in this hotel and we were pleasantly surprised. Room was clean and comfortable. Conveniences of a residence inn with comfortable beds. The breakfast the next morning was far more than we expected. We thought it would be the basic continental breakfast but instead was fresh fruit, egg whites , eggs, oatmeal , waffles etc. Would stay there...

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Helpful?
Thank Deb328
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Deb328, Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our staff polite and helpful and our building clean and maintained! We do hope we get to welcome you back next time you are in the area.

159 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Residence Inn Chapel Hill

Address: 101 Erwin Rd, Chapel Hill, NC 27514-6925
Region: United States > North Carolina > Chapel Hill
Price Range: €114 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chapel Hill 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Residence Inn
Residence Inn Chapel Hill North Carolina
Hotel Style:
#6 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chapel Hill staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turn ice maker on when entering your room and you should have ice by late evening.”
kathleenc449, 14 May 2017 | Read review
“King suite was great”
217robind, 30 Apr 2017 | Read review
“Ask Alex when you check in. She will take care of you.”
O872FUjimm, 27 Apr 2017 | Read review
“3rd floor away from service rooms and elevators”
hogie52, 5 Apr 2017 | Read review
“Upper floors are quieter.”
ExploreWorld9732, 13 Feb 2017 | Read review
5 of 5
Expedia.com
US$129* /night
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HotelQuicklyUS$172
Residence InnUS$129
TravelocityUS$130
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Prices are for 1 room, 2 adults
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