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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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364 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Durham, North Carolina
Reviewed 23 April 2015

I live in Durham, NC. My wife and I went here for a romantic getaway from our kids and normal lives. I have never written a review about a hotel before, but we had such an awesome stay here, I simply had to! We had put in the reservation that we were coming for our anniversary, and as soon as...

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Helpful?
1Thank Fred S
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Fred S, Thank you so much for your remarkable review! We all try our hardest here to connect with each and every guest, and treat them as the VIP they are. It is truly fulfilling to know that we took such good care of you. We all look very forward to our next opportunity to serve you. Steven Cory...

Millersville, Maryland
Reviewed 21 April 2015

We arrived at the Sheraton on a Friday evening in a huge hurry to make it to the UNC campus for an opera performance. Our planned 4.5 hour drive ended up taking much longer than expected and we were worried that we wouldn't make it to the campus on time. Being first time visitors to Chapel Hill, we weren't aware...

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Helpful?
Thank jenericmeh
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for this lovely feedback. I have shared your encounters with Becca, Quita and the rest of my team. Team at the Sheraton strives to deliver excellence in service and I am glad your visit was a memorable one. We do hope that your daughter picks UNC and we get more chances to serve you and your...

Wayne, New Jersey, USA
Reviewed 21 April 2015

This hotel has an excellent service. It's excellent for the price. Very confortable and clean rooms. And the best: The people: Extremely kind and friendly. Loved it and I will definitely go back! We went for a trip to visit colleges, so the location is perfect!

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Helpful?
Thank Aura M
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your kind words. I have shared your 5 star feedback with our team. We look forward to serving you soon. Sincerely, Nitin K.

Roanoke, Virginia
Reviewed 21 April 2015 via mobile

I'm still at the Sheraton, and though we were going to stay here through Friday because I am having some restating at Duke medical, I am VERY pleased with one thing, we only booked one night in advance! My husband and I arrived after 10, and being ten months pregnant and having driven from Virginia I wanted very little- a...

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Helpful?
Thank Meg B
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Ms. B., I am very sorry to hear that your stay did not go well. If I can be of assistance, please call me. Sincerely, Ted Milby Director of Rooms

Chicago, Illinois
Reviewed 20 April 2015

I stayed at a couple hotels while in NC, and I must say that this place is by and large the best! I was allowed to check in early by Steven, and I have no problem saying he was the most delightful and sharp man I have encountered in quite some time. He was so happy to be there, and...

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Helpful?
Thank Holly M
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. Steven and the rest of our team works hard everyday to deliver excellence is service and I am glad you had a memorable stay at the Sheraton Chapel Hill. We look forward to having you back soon. Sincerely, Nitin K.

Waco, Texas
Reviewed 19 April 2015

We were traveling with a dog and they had us stay on the first floor. I have to say, that made so much sense and made traveling with our pooch so much easier! The hotel was nice and clean! The staff was extremely friendly. Also, the food was the best! I highly recommend the burger. It was a great experience!

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Thank AlexMK12
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for sharing your recent experience at the Sheraton Chapel Hill. I am glad you enjoyed your stay and dining at Carolina 1663. We hope to see you soon. Sincerely, Nitin K.

Kill Devil Hills, North Carolina
Reviewed 19 April 2015

Location: Just off I-40, quick trip to Durham or Chapel Hill. Just minutes from dining and shopping, including Southpoint Mall. Staff: Very friendly and accommodating. The fellows at the front desk were very helpful when I had an issue with logging onto the internet, and the dining staff was quick to get anything needed. Room: Very nice and clean, the...

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Thank KDHnative
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your feedback. We are glad you enjoyed your Room, Food and Beverage and other services offered by the Sheraton Chapel Hill hotel. I have shared your feedback with our team and we all appreciate your kind words. We look forward to serving you during your next trip to...

Philadelphia, Pennsylvania
Reviewed 15 April 2015

I chose this hotel because it was close to family we were visiting and it was a good price. It was also convenient to downtown Chapel Hill. The room included a coffeemaker and a fridge. Starbucks coffe was served in the lobby every morning as well as a selection of teas. Breakfast items (cold cereals , instant oatmeal and juices)...

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Helpful?
Thank RobertaPhilly
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us your feedback! We are glad you had a memorable stay while visiting your family. We look forward to having you back soon. Sincerely, Nitin K.

Anchorage, Alaska
Reviewed 14 April 2015

I had a lovely 3 night stay here in April 2015. The front desk was friendly and efficient. They called me by name from the moment of my arrival until my departure. They provided extra service by telling me that I had multiple SPG accounts The main lobby is light and airy. The room was spacious and the bed was...

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Helpful?
Thank Carolyn J
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your 5 star review. We are excited that you had a memorable stay at the Sheraton Chapel Hill. Our team works hard everyday to deliver excellence in service to every guest. Thank you again for your kind words. We look forward to serving you soon. Sincerely, Nitin K.

Hiawassee, Georgia
Reviewed 10 April 2015

I came and spent the overnight to attend an all day seminar at the hotel. The Room was nice and fresh. The lobby is nice and well appointed. Dinner in the hotel restaurant was very good, and the banquet luncheon buffet at the seminar was superb. DID NOT taste like your expectation for hotel food. Well done, Chef!

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Helpful?
Thank DDStovall
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your feedback. I have shared your kind words with our Food and Beverage team. Thank you for your business and we look forward to serving you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Region: United States > North Carolina > Chapel Hill
Price Range: €105 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Sheraton Chapel Hill Hotel North Carolina
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
Ask a question
4 months ago
Cleveland, ohio
over a year ago

See all questions (2)

Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
“Temp set at 67 when we entered which was too cold. ”
 of 5 bubbles E3871XTamyp, 21 Sep 2016 | Read review
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