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Sheraton Chapel Hill Hotel

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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
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Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(78 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (438)
There are newer reviews for Sheraton Chapel Hill Hotel
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Traveller rating
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148
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30
6
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194
148
56
30
6
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolshuttle servicebreakfast buffetfire pitbottled waterwithin milesfitness centerking bedfirst floorfree shuttlebusiness tripnice stay
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101 - 105 of 434 reviews
Reviewed 14 September 2016 via mobile

Arrived early but no problem and they checked me in fine. Reception staff were superb and they took me to local barbers in the free shuttle bus. Then they took me back into town later on in the evening and picked me up later. Room...More

Thank Spence L
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 22 September 2016

Thank you for reviewing our hotel. We are glad that you enjoyed your stay at the Sheraton Chapel Hill. We look forward to serving you in the future. Sincerely, Nitin K.

Reviewed 14 September 2016

It's an older hotel, yet well maintained and very nice. Pros: Staff very friendly, very clean rooms, room very quiet, nice trees around & not in massive parking lot or commercial space, great sleep, nice bed & multi-weight bedding for comfort, nice furniture, TV on...More

Thank ShenVal04
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 22 September 2016

Thank you for taking the time to provide us with your feedback. We are glad that you had a pleasant stay and we look forward to serving you soon during your next trip to Chapel Hill. Sincerely, Nitin K.

Reviewed 12 September 2016

Stayed for a short weekend business trip. It is a great little property with friendly staff and all the amenities you need. Nice bar which was quiet and well stocked, and restaurant ($$$$) that was very busy but I didn't get to eat at. Rooms...More

Thank Charlie N
Response from tmilby, Manager at Sheraton Chapel Hill HotelResponded 30 September 2016

Thank you for your feedback. If there is ever anything I can do to make your stays better, please do not hesitate to contact me directly. Sincerely, Ted Milby Director of Rooms

Reviewed 9 September 2016

The only flaw of this visit was the bathroom door sticking shut, but otherwise it was a comfortable stay with free popcorn! Book ahead such as on hotels.com for the best price, even if you book it in front of desk service, which is what...More

Review collected in partnership with this hotel
Thank Tony F
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 22 September 2016

Thank you for your feedback. I have shared your comments with our team and we look forward to serving you soon. Sincerely, Nitin K.

Reviewed 7 September 2016

Best part of stay was the staff. We arrived after midnight and knew we were going to sleep in, but I could not find the "Do Not Disturb" sign for the door, so I wrote a note and put it in the key slot. When...More

Thank JohnandKelli
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 8 September 2016

Thank you so much for sharing your feedback about your recent stay. Tameka does a great job taking care of each guest and overall our team is exceptional. I am glad that you had a great experience interacting with few of them. We look forward...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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JennileeAD
16 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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