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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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369 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Chapel Hill Hotel
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Showing 365: English reviews
Lebanon, Connecticut
Reviewed 27 May 2015 via mobile

Stayed here for a wedding this month. Hotel staff was friendly and knowledgeable of the area. They even gave us some shortcuts to restaurants. Our Preferred Guest room was well appointed. We got free bottles of water in room. Hotel was busy but tooms were very quiet. Pool area was great. Breakfast bruch was good also.

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Helpful?
Thank OSuzyQ
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your feedback. We are glad you enjoyed your stay and we look forward to having you back at the Sheraton soon. Sincerely, Nitin K.

Atlanta, GA
Reviewed 22 May 2015 via mobile

Comfortable sweet sleeper beds. As Starwood preferred first had fridge in room which was great because Whole Foods only about one mile away and when Traveling on business so great to get healthy food and have a fridge for it . Not far from UNC Rizzo conference center Staff helpful. A bit dated - especially bathrooms but for value ---all...

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Thank Folkgroupie
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing us your feedback. We appreciate your business and look forward to serving you soon at the Sheraton Chapel Hill. Sincerely, Nitin K.

Chicago, Illinois
Reviewed 10 May 2015 via mobile

During a family trip to attend a graduation in the area, we stayed at the Sheraton "Europa". First the good...service by hotel staff was great. Very friendly and helpful. And the lobby area was in good shape. Unfortunately the rooms leave a bit to be desired. The rooms seem clean at first but a cursory inspection reveals stains on chairs,...

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Thank webgrrrl
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your review. Your feedback is very helpful. I have shared your comments with our housekeeping team to improve our services. Thank you for your kind words about our staff and service. We are very proud of our team members as they strive to deliver excellence in service to every guest and I am glad you experienced the...

Atlanta
Reviewed 2 May 2015

SHERATON – CHAPEL HILL, NORTH CAROLINA THINGS YOU WANT TO KNOW: 1. In-room safe 2. Refrigerator and/or microwave in some rooms 3. Coffee Maker with Starbuck’s coffee in room – Complimentary coffee and tea also served in the lobby in the morning 4. 1 (VERY) small 31- inch flat screen TV 5. Hair dryer (stored on the bathroom sink counter)...

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1Thank Mylisa1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us your feedback about your recent stay with us. We take every guest feedback very seriously and want to assure you that the team at the Sheraton Chapel Hill is committed to provide every guest with an excellent experience. Please accept our apologize for you not having a Sheraton experience. I have...

Mobile, Alabama
Reviewed 23 April 2015

All aspects of our short visit were satisfactory, but the friendly front-desk service was outstanding. The staff was friendly and most helpful. We also had breakfast at the restaurant, and the food and service were outstanding as well.

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Thank bcheel71
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to write a review. I believe our staff are some of the best in the industry. If there is anything we can do to earn a 5 star review during your next stay, please let us know. Thank you, Ted Milby Director of Rooms

Durham, North Carolina
Reviewed 23 April 2015

I live in Durham, NC. My wife and I went here for a romantic getaway from our kids and normal lives. I have never written a review about a hotel before, but we had such an awesome stay here, I simply had to! We had put in the reservation that we were coming for our anniversary, and as soon as...

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1Thank Fred S
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Fred S, Thank you so much for your remarkable review! We all try our hardest here to connect with each and every guest, and treat them as the VIP they are. It is truly fulfilling to know that we took such good care of you. We all look very forward to our next opportunity to serve you. Steven Cory...

Millersville, Maryland
Reviewed 21 April 2015

We arrived at the Sheraton on a Friday evening in a huge hurry to make it to the UNC campus for an opera performance. Our planned 4.5 hour drive ended up taking much longer than expected and we were worried that we wouldn't make it to the campus on time. Being first time visitors to Chapel Hill, we weren't aware...

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Thank jenericmeh
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for this lovely feedback. I have shared your encounters with Becca, Quita and the rest of my team. Team at the Sheraton strives to deliver excellence in service and I am glad your visit was a memorable one. We do hope that your daughter picks UNC and we get more chances to serve you and your...

Wayne, New Jersey, USA
Reviewed 21 April 2015

This hotel has an excellent service. It's excellent for the price. Very confortable and clean rooms. And the best: The people: Extremely kind and friendly. Loved it and I will definitely go back! We went for a trip to visit colleges, so the location is perfect!

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Thank Aura M
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your kind words. I have shared your 5 star feedback with our team. We look forward to serving you soon. Sincerely, Nitin K.

Roanoke, Virginia
Reviewed 21 April 2015 via mobile

I'm still at the Sheraton, and though we were going to stay here through Friday because I am having some restating at Duke medical, I am VERY pleased with one thing, we only booked one night in advance! My husband and I arrived after 10, and being ten months pregnant and having driven from Virginia I wanted very little- a...

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Helpful?
Thank Meg B
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Ms. B., I am very sorry to hear that your stay did not go well. If I can be of assistance, please call me. Sincerely, Ted Milby Director of Rooms

Chicago, Illinois
Reviewed 20 April 2015

I stayed at a couple hotels while in NC, and I must say that this place is by and large the best! I was allowed to check in early by Steven, and I have no problem saying he was the most delightful and sharp man I have encountered in quite some time. He was so happy to be there, and...

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Helpful?
Thank Holly M
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. Steven and the rest of our team works hard everyday to deliver excellence is service and I am glad you had a memorable stay at the Sheraton Chapel Hill. We look forward to having you back soon. Sincerely, Nitin K.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Region: United States > North Carolina > Chapel Hill
Price Range: €117 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Priceline and Hotels.com so you can book your Sheraton Chapel Hill Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Chapel Hill Hotel North Carolina
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
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5 months ago
Cleveland, ohio
over a year ago

See all questions (2)

Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest rooms seem to have more room.”
 of 5 bubbles mothersalon, 3 Jan 2017 | Read review
“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
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