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Sheraton Chapel Hill Hotel

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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
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Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(78 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (435)
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431 results
Traveller rating
192
148
55
30
6
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LanguageEnglish
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192
148
55
30
6
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolshuttle servicebreakfast buffetfire pitbottled waterwithin milesfitness centerking bedfirst floorfree shuttlebusiness tripnice stay
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1 - 5 of 431 reviews
Reviewed 2 weeks ago

This hotel is a reasonable choice when you're in the Chapel Hill area if you can get it at a reasonable price. The rooms are small and showing some wear and tear, but not egregiously beat up. I think the hotel is due for renovations...More

Thank 763bobb
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 2 weeks ago

Hello 763bobb, Thank you for being our guest recently and sharing your experience. Sorry the team was not mindful of your do not disturb hanger and we'll continue to improve with our communication. Our service, location, full service amenities and value is what separates us...More

Hotel's Favourite
Reviewed 27 January 2018

I am an SPG Gold Member who has stayed at a number of Sheraton hotels and this location was very special for the amazing service, great rooms, and excellent on-site restaurant. The most important factor of my stay was the AMAZING SERVICE that I received...More

Thank Michael R
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 31 January 2018

Michael R, Sam & Brody do it again (and again and again)! Thank you for your loyalty to our brand and sharing your glowing review with our travel community. As a global hotel brand, we inspire comfort & create connections with each guest with our...More

A TripAdvisor Member
3
Reviewed 3 weeks ago via mobile

Great location and hotel; but that’s not what will have me come back... I visited this quaint hotel for a long weekend over Easter holiday. I had no expectations as it was my first time in Chapel hill visiting friends and I did not make...More

Thank A TripAdvisor Member
Reviewed 3 weeks ago

Stayed here for a 3-day Easter weekend. It's been years since I was here before. At the time it was called the Omni Europa. Clearly not much has changed since the 1990s. Once you get past the updated lobby, you will find that The rooms...More

Thank IMFLYBOY
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

IMFLYBOY, Thank you for sharing your feedback and for spending 3 days with us. You remember the Europa Hotel, that's awesome! We have the design teams working on concept and a date right now for the hotel refresh now that the merger is complete. We...More

Reviewed 3 weeks ago via mobile

This hotel is a rare find. The reason you come here is the staff. They make you feel like you are home and you are one of the family. Angelica at the front desk is exactly what her name says... she is an Angel! She...More

Thank janicerausch
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$121 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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JennileeAD
16 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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