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The Umstead Hotel and Spa

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Traveller (280)
Room & Suite (75)
Traveller (280)
Room & Suite (75)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Certificate of Excellence
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
Free Parking
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Great View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Culinary Artist Package
Hotel deals
Location
Full view
40Car recommended
Grade: 40 out of 100
33Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (915)
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904 results
Traveller rating
729
97
34
26
18
Traveller type
Time of year
LanguageEnglish
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729
97
34
26
18
Show reviews that mention
All reviews herons restaurant four seasons turn down service lake view umstead state park steam room soaking tub small lake room service sas campus bar lounge north carolina rooms are beautiful five star hotel in room dining bottled water pleasure of staying
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1 - 5 of 904 reviews
Reviewed 4 days ago via mobile

My friends and I plan a Spa Girls trip once a year and this place was the worst experience ever! No restaurant or cafe in the spa area. After we checked in for our treatments at 10:30am, we used the jacuzzi and sauna for an...More

Thank 925nicholeh
Response from Caroline J, Manager at The Umstead Hotel and SpaResponded yesterday

Dear Nicole, Thank you for your feedback. Our Menu of Services does indicate that guests receive one glass of sparkling wine complimentary, however we apologize this was not conveyed to you during your treatment. We regret that you were less than satisfied with your experience...More

Hotel's Favourite
Reviewed 15 April 2018

I stayed at the Umstead Hotel for 6 days/5 nights last week for meetings. My room, 433, was great - near the end of the hall, facing the front of the hotel and extremely quiet. We held meetings in the hotel conference space - as...More

Thank randonp742
Reviewed 1 week ago via mobile

Had horrible service in lounge area - long wait for food, server never asked how food was or got us a napkin - actually had to walk up to bar and get cocktail napkins to eat with after asking for a napkin several times. Food...More

Thank Traveler358422
Response from Caroline J, Manager at The Umstead Hotel and SpaResponded 1 week ago

Dear Guest, Thank you for bringing this to our attention. Our Director of Food and Beverage has contacted you to discuss this issue further and reached a resolution. We look forward to welcoming you back in the future. Warmest regards, The Umstead Hotel and Spa

Reviewed 3 weeks ago

We recently stayed at The Umstead while visiting NC for a football game at UNC Chapel Hill. We made our plans last minute and were unable to book at our normal Chapel Hill-area hotels (Fearrington House, Carolina Inn). Given it was also our 15th wedding...More

Thank tarheelgirl03
Reviewed 3 weeks ago

Our group of seven arrived via local shuttle service and we were greeted by the friendly door staff. Front desk and Concierge shared checking us in so it was expeditious. They also reserved us a shuttle to dinner that night and looked up the weather...More

Thank VacaLover2015
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Questions & Answers
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Valerie W
29 December 2017|
AnswerShow all 4 answers
Response from R Perry M | Reviewed this property |
Valerie- so sorry that it has taken me four months to respond. I am pretty sure that you have your answer by now. I just figured out where the message icon is for Trip Advisor. Prestonwood in Cary is not too far and a... More
0
Votes
Bernise L
5 May 2017|
AnswerShow all 5 answers
Response from Caroline J | Property representative |
Dear Guest, Thank you for choosing The Umstead Hotel and Spa for your visit to the Carolinas. Our reservations department will be able to assist you with your inquiry, as they will have access to all your reservation... More
0
Votes
Kim E
30 December 2016|
Answer
Response from Caroline J | Property representative |
Dear Kim, Thank you for your question! Our outdoor pool will open in March, and is heated so should the weather be cold you will still be able to swim. Our outdoor fireplace is currently available, and you are able to... More
1
Vote
Room Tips
"Get a room with a view of the lake!"
MarkS774
2 Oct 2018
Read review
"235 is an end room, no balcony but super private. Balcony has pool views but I would think that means you..."
trentm37
5 Aug 2018
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"All rooms appear to be quiet. Rooms are spacious and bathrooms are well configured with a spa-style bathtub."
randonp742
15 Apr 2018
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"Book in advance!"
LauraH37
14 Mar 2018
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PRICE RANGE
US$371 - US$618 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the umstead hotel caryumstead hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
150
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