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Red Roof Inn Raleigh Southwest - Cary

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Red Roof Inn Raleigh Southwest - Cary
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 1 week ago via mobile

My husband and I visited here in October and had visited here prior before. This last visit was not the best. The room smelled like smoke and it was suppose to be non smoking. The elevator was not in the best snap and there were things in our room that were torn. Was glad it was only for one night....

Thank Kimberly W
Reviewed 2 weeks ago

Rooms were spacious, neat and clean. Staff is courteous. All facilities were in good condition. Beds were comfortable. Enough parking spaces. Good location with numerous restaurants. All expectations met.

Thank Kishor D
Reviewed 4 weeks ago

It wasn't the nicest hotel I've ever stayed in but for one night it was worth the price. The bed was comfortable and the TV worked. There was a very distinct smell of marijuana in the hallway but it didn't travel into the room so it didn't bother us. It was definitely one of those "you get what you pay...

1Thank Lauren P
Baltimore, MD
Reviewed 28 December 2016 via mobile

Older Red Roof Property with was inside hallways. Ask for the building without the front desk in it because it is slightly newer and the windows open. Fairly basic accommodations be a great location with numerous restaurants and shopping options and good access to Raleigh and by interstate to Durham.

Thank MDPinkbird
Reviewed 5 December 2016 via mobile

Clean room and nice staff. All expectations were met. The staff is minimal but adequate and very friendly. There is good parking and lots of places to eat all around. The location is very good for access to either Raleigh or Cary. We recommend it.

Thank vickimansfield
Vidalia, Georgia
Reviewed 23 November 2016

Very basic hotel with zero amenities. About all I can say is that it was clean and quiet which is exact ally what we wanted while working in the area. Stayed about a month with no issues at all. If budget lodging is good for then this is for you...if you are looking for luxury then not.

Thank PMMarion
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thanks for the response. We try to provide " A NICE PLACE, AT A NICE PRICE". That's why your feedback is important to us. We want to make sure every guest's stay is relaxing, economical, and most of all, that each guest feels welcomed and is helped out by our Red Roof hotel staff. I'm glad to hear that you...

Reviewed 7 November 2016 via mobile

Very friendly and helpful staff at check-in. We arrived 30 mins before check-in time and was told are room was not ready yet so we went back out to the car to wait. About 10 mins later the gentleman came outside to get us and checked us in. Room was what I had booked on line. The hotel was what...

Thank Natalie M
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for taking the time to provide the review. When our guests stay at Red Roof Inns across the US, they immediately notice two things: what a great price they're getting for a clean, comfortable room, and how helpful the Red Roof staff is, whether they are giving directions, guidance, or just suggestions on what to do that evening....

Cary, North Carolina
Reviewed 6 November 2016

Organization last minute booking of 30 rooms for two nights unfortunately all other chains were sold out. Several problems upon check-in desk clerk not helpful what so ever. One room missing smoke detector, wires and cut in ceiling were there but no detector. Another room guest check in only to have dirty linen on on bed and when asked about...

1Thank acampbel7560
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you that this is not a typical experience. I apologize again that this affected your opinion of our hotel and we have taken additional measures to prevent such occurrences. I am sorry that your experience...

Reviewed 14 October 2016 via mobile

Book my room for a week I have to be here the second night at coming from work is roaches everywhere so the next morning I am formed the manager he gives me another room this time they give me a room where the floor above me is banging and banging all night long for person like myself I have...

1Thank cindy W
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Hello, It's disappointing for us as well to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and apologize again that this affected your opinion of our hotel. Thanks for staying with us and providing feedback. Best Regards, Jeff H. General Manager

Reviewed 11 October 2016 via mobile

I booked a room here for a night due to a power outage in the area as a result of Hurricane Matthew, and the hotel I was already at lost power. The ONLY reason i decided to stay here was because it was the only room IN TOWN available that would take a pet. First of all the "best" rate...

1Thank Courtney T
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Hello, Thank you for taking the time to provide feedback. Feedback from our guests is always welcome, as we strive to improve the quality of our service. I'm sorry that we didn't meet your standards during the challenging time of the recent storm in the area, which also impacted the hotel with loss of power, creating operational issues as well....

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Raleigh Southwest - Cary

Address: 1800 Walnut Street, Cary, NC 27511-9200
Region: United States > North Carolina > Cary
Price Range: €50 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Raleigh Southwest - Cary 2*
Number of rooms: 106
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Also Known As:
Red Roof Inn Cary
Cary Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Raleigh Southwest - Cary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevator takes a very long time so the first floor might be a better choice.”
 of 5 bubbles 875laurenp, 18 Jan 2017 | Read review
“Choose Another Hotel, this isn't the place if you want a nice clean room.”
 of 5 bubbles acampbel7560, 5 Nov 2016 | Read review
“Rooms are great and staff are willing to help if you have any special requirements”
 of 5 bubbles , 25 Aug 2016 | Read review
“Request for the super king room or king suite.”
 of 5 bubbles jayman1590, 18 May 2016 | Read review
“First floor best if luggage carts are not available. Another, Red Roof east of this one near fewer restaurants.”
 of 5 bubbles MDPinkbird, 4 Jan 2016 | Read review
5 of 5