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Holiday Inn Hotel & Suites Raleigh - Cary

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#8 of 22 Hotels in Cary
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Holiday Inn Hotel & Suites Raleigh - Cary
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428 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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Showing 426: English reviews
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 May 2016 via mobile

We usually stay at the hotel right next door, but this time we stayed here. The front desk staff was so nice when we arrived. Very pleasant and helpful. Our room was clean and comfortable. We slept with no trouble or noise from another room. We did not eat there as we were in town for a late meeting, but... More 

Helpful?
1 Thank Sue M
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Sue M Thank you very much for staying at the Holiday Inn and Suites Cary while in town for a meeting. We are very proud of our staff and how nice they are with our guests Please visit again soon and we hope you will select Holiday Inns each time you travel More 

Richmond, Virginia
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 May 2016 via mobile

I have not stayed in a Holiday Inn for years. This location changed my mind. Everything about the stay was great. 1. Customer Service - the team at the front desk and other workers. A+ 2. Room - Extremely clean and well decorated. Loved the suite with two TVs, refrigerator, microwave and wet bar. A 3. Convenient - Close to... More 

Helpful?
1 Thank Astaire81
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Astaire81 Thank you for the many compliments. We are glad your stay here will have you consider other Holiday Inn in the future. When you are in the Raleigh/Cary area again please stay with us again More 

Moncks Corner, South Carolina
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2016

On a road trip over spring break with a 17 year old granddaughter, accommodations were chosen at random without prior reservations because of our meanderings. However, the stay at this Holiday Inn & Suites was a highlight on the trip. The room was spacious, clean, well appointed with very comfortable beds. The staff encountered in various areas were all courteous,... More 

Helpful?
Thank Anne T
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Anne T WOW 1800 miles in a week. We are so glad you selected the Holiday Inn and Suites Cary while in the Raleigh/Cary area Thank you for the many compliments and we will pass them along We hope to see you in the future again Safe Travels More 

Richmond, Virginia
Level Contributor
155 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 15 May 2016

This is a great hotel when staying in Raleigh for business. The team is always helpful and when I need an early check-in to do some work in the hotel, they have always been able to accommodate me. Diab has assembled a strong team focused on customer experience. Ron, and Adonis were also very friendly and engaging. A strong asset... More 

Helpful?
1 Thank Bob D
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Bob D Thank you so much for the kind words and compliments about the Holiday Inn and Suites staff and our customer service attitude We enjoy all of our guests and take it as a personal task to assist in any requests Our location is one of our prime amenities and are so glad you take advantage of them... More 

Columbus, Georgia
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 April 2016

I can't say enough about the staff so I'll keep it brief. They were amazing!! Very professional while yet friendly and really made you feel at home. Can't remember all of their names, but I think Pam was one of the front desk clerks I saw during my 4 day stay. The hotel was clean and the breakfast buffet was... More 

Helpful?
Thank Misty S
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Traveling can be a bit tough when you are also attending sporting events. I am so pleased to hear that Pam was able to take care of you for your entire stay. We know that you have a choice of hotel and thank you for allowing us to host your family over the tournament times. Thank you, More 

Waterloo, Brabant, Belgium
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 April 2016

Room was clean and as you would expect, but overall the hotel could do with a fresh coat of paint and is starting to show it's age. Gym is fine (didn't use pool) and breakfast was good. Staff friendly.

Helpful?
Thank Simon L
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Thank you for the feedback. We are going through a transition and will be making several updates to the hotel. It is important to continue to update the hotel and allow the guests to feel like we are always the new kid in the block. I will update the website as we start our updates, so we can let all... More 

Lothian, Maryland
2 reviews
Reviewed 25 April 2016

My daughter and I were in town for a speech and debate tournament, and we were quite happy with our room. We arrived a half hour before check-in time, but we only had to wait a few minutes before we were given a room. We pack our own food for tournaments, and I had checked the amenities on the website... More 

Helpful?
Thank Ginger S
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

I am so sorry to hear about the elevators. We have addressed the issues with the elevator company to ensure that no one feels like they will be stuck or uncomfortable. The elevators are programmed to not be on the same floor at the same time. Sometimes, they both show up and the controls are not sure what elevator to... More 

New Bern Nc
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 April 2016 via mobile

We loved staying at the holiday in in Cary NC. They were busy so couldn't check in little early. Check in was fast when we did arrive at 10pm. We love this hotel for the suite. When family was still sleeping, I could is get ready and relax in living room area. Would recommend and use again.

Helpful?
Thank Diane P
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

As our Guest Experience likes to say, "Welcome, Welcome, Welcome" Thank you for continuing to stay with us when you are visiting the area. We look forward to your next visit and please make sure to mention the suite, if this is a preference for every stay with us. Kindest Regards. More 

Raleigh, North Carolina
1 review
Reviewed 22 April 2016

We are here for the Deep South Girls Basketball tournament and when we arrived to check in on Thursday, April 21 the reservation for our 3 night stay had been cancelled. The night staff did a good job of finding us a room however gave us little security for the remainder of the weekend and told us to speak with... More 

Helpful?
Thank geoffwyngarden
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

I am so sorry to hear about the cancellation of the reservation when you arrived. This must of really made things a little rough in the beginning. I cannot tell you enough how proud I am of the staff and continue to share stories like your to all the employees , so they know every little moment counts and can... More 

King George, Virginia, United States
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 April 2016

I made the reservation online with my points. We unexpectedly added my son and family to the stay and was pleased to be upgraded to a suite upon arrival. The room was clean and the microwave and fridge got fully used. My husband and I enjoyed a drink in the lounge once the grandkids were put to bed.

Helpful?
Thank leannb287
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

It is always nice when you can add some more family to a trip. We appreciate your kind words and are excited that you had the opportunity to enjoy a little early evening cocktail in our lounge. We hope that in the future we will be considered as your choice for hotels in the area. Kindest Regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Region: United States > North Carolina > Cary
Price Range: €93 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 2nd floor near the elevator and did not experience any noise from the hallway.”
 of 5 bubbles RitaR902, 15 Nov 2016 | Read review
“We liked the 6th floor away from the elevator.”
 of 5 bubbles teamseattle4511, 27 Sep 2016 | Read review
“High floor so that no one is above you with noise.”
 of 5 bubbles 317mistyh, 29 Apr 2016 | Read review
“Choose a room overlooking the main porch ( mine #222)”
 of 5 bubbles arunabhm2014, 6 Mar 2016 | Read review
“If you need a room close to elevator or on ground floor, ask ahead of time they will try to accommodate your needs.”
 of 5 bubbles KandyLippincott, 4 Mar 2016 | Read review
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