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Extended Stay America - Raleigh - Cary - Harrison Ave.

64 reviews
#18 of 23 Hotels in Cary
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Traveller (21)
Room & Suite (12)
Dining (1)
Overview
  • Excellent46%
  • Very good9%
  • Average7%
  • Poor17%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star Hotel
All hotel details
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (64)Write a Review
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All reviewschocolate muffinshome away from homebass pro shopwalking distancethe general managerbusiness travelersroom was largestaff was very friendly and helpfulpleasant stayrecommend this hotel
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11 - 15 of 62 reviews
Reviewed 9 October 2017

Dirty and run down. Don't reserve on line because reservations only mean first come first serve! We reserve a double room online and had a confirmation and when we got there they didn't have our room.More

Review collected in partnership with Extended Stay
Thank Albert Davis V
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 9 October 2017

Albert, we are disheartened to read your review. Please accept our sincere apologies for the problems you encountered and the inconvenience it caused. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you...More

Reviewed 23 September 2017

I have stayed here for three week. Rooms are spacious and comfortable. The location is good, close to shops, places to eat and bus stop. The staff at the front desk are friendly and very helpfully. However the rooms are not clean and can use...More

Thank Helgard R
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 24 September 2017

Thank you for taking the time to share your feedback. We are pleased to know you liked the spaciousness of your room and had an overall enjoyable visit. That being said, I am sorry we missed meeting some of your expectations and have shared your...More

Reviewed 15 July 2017

Booked two rooms at the last minute through booking.com for myself and a colleague as our flight was cancelled and looking to do it on the cheap since we were paying directly. When we got there we found out that the two available rooms should...More

Thank AmericanItalian
Response from 00esa, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 15 July 2017

I apologize that we failed to provide you an exceptional stay and regret the inconvenience caused. Your concerns regarding the cleanliness and Wi-Fi issues have been shared with my housekeeping and engineering team to take corrective actions. Please note, towels are available at the front...More

Reviewed 6 July 2017

I loved my stay and the staff. The only disappointment was that there wasn't a pool and the website said there was! Otherwise I definitely would choose to stay at this facility again. The hotel was very clean and comfortable!More

Review collected in partnership with Extended Stay
Thank Amy D
Response from 00esa, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 7 July 2017

Amy, thank you for sharing a nice feedback about Extended Stay America - Raleigh - Cary - Harrison Ave. We are glad to know you were impressed with our well-kept property and the attentive service provided by our associates. We will also verify the information...More

Reviewed 4 July 2017

I have stayed at this hotel a few times in the past couple of months and I never have any problems with my stay. My daughter loved the chocolate muffins they serve during breakfast and of course I loved the coffee :) It's walking distance...More

Review collected in partnership with Extended Stay
1  Thank Xsuliex
Response from 00esa, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 5 July 2017

Thank you for sharing your experience with us! We are so pleased you had a great stay once again at Extended Stay America - Raleigh - Cary - Harrison Ave. We truly appreciate your kind comments regarding our breakfast offerings, friendly staff and our convenient...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Details
Price range
US$69 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$69 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (21)
Room & Suite (12)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (18)
Bathroom (2)
Questions & Answers
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Room Tips
"Ask about wifi. I am just using wifi on my phone. I did not want another encounter"
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"2nd Floor since hotel has no elevator"
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"Try not to get rooms near the stairs."
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"If you have a lot of luggage, since there is no lift at this hotel do not take the 3rd floor"
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