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Ended up at this hotel due to the decent price and want to acknowledge that the on-going renovations definitely shaped my impressions. While the work never disrupted my stay - and I slept very well in the room - the place just felt as if...More
1 Thank Ash P
Response from IHGService, Guest Relations Manager at Holiday Inn Express BurlingtonResponded 8 April 2017
Hi Ash P,
Thank you for choosing to stay at the Holiday Inn Express Burlington NC. I am sorry to hear that your stay was not satisfactory due to renovations done at the hotel. Your comments will only make us work together in improving our...More
I've been to this hotel several times over the past few years for a Ladies Retreat that is in the area. This time they are doing some renovations and everything looks great. The work did not interfere with our stay at all. The front desk...More
I went here for 2 nights on business. Upon check-in, I was greeted by really nice and helpful front desk staff. I saw that they were going through a renovation and the lobby wasn't that clean, but it was what you would expect for renovations....More
Thank KRiSTeN R
Response from IHGService, Guest Relations Manager at Holiday Inn Express BurlingtonResponded 8 March 2017
Hi Kristen R,
Thank you for choosing us for your business travel and I appreciate your time leaving us with your thoughts. While I regret to know that the current condition of the property may have caused you any inconvenience, I am glad that you...More
Most of the experience was what we expected for the money spent. The only amenity we used was the breakfast bar. This is the typical HIE scrambled eggs, oatmeal, fruit, etc.
My only negative comment would be with the large king size pillows. We prefer...More
We were in the area with friends on an antique shopping trip. Decided to stop here for the night. The hotel was an older hotel but was very nice. The hotel clerk was very friendly and accommodating. Our room was very clean and nice. The...More