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Nantahala Village

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193 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Chattanooga, Tennessee
Reviewed 4 September 2016

Went to Bryson City, NC to travel on the Great Smokey Mountain train evening tour. The train was great, but the place we stayed let us down, way down. When I called to reserve a room, I was told there was a full bar. When we arrived we ere told it was only open from 5:30 to 9:00. There is...

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Helpful?
1Thank Dennis G
Deb M, General Manager at Nantahala Village, responded to this review

Apparently there were a lot of misunderstandings as we did offer you a unit outside of the lodge but you wanted to remain in the lodge. The cabin would have been much easier for you. I hope you enjoyed the train as it is a very popular excursion here in the area. Thank you for choosing Nantahala Village. I am...

Reviewed 22 August 2016 via mobile

This is the type of place you go for a relaxing trip with no big hurry to do anything. We just kind of wondered around and shopped and looked. A little touristy but not bothersome. We will definitely be back.

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Helpful?
Thank Jill H
Deb M, General Manager at Nantahala Village, responded to this review

Thank you for taking the time to review our property! It was great having you as our guest and certainly look forward to seeing you again!

Reviewed 11 August 2016 via mobile

We loved our stay here. The staff is very friendly and the room is great. We stayed in a Fireplace suite with a loft. Make sure to look in the welcome binder because it gives you details on how to use the hot tub, fireplace, and TV. The hot tub was awesome and very hot right away! Fireplace worked great...

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Helpful?
Thank Adam D
Deb M, General Manager at Nantahala Village, responded to this review

Adam thank you for such a kind review! We are currently working with our Internet provider to upgrade our connection. I do hope you will visit again! It was a pleasure to have you as our guest! Deb M

Reviewed 2 August 2016 via mobile

My family and I are beyond traumatized. Just checked yesterday after a 12 hour drive and this has been by far the worse of the worst. We were forced to spend the night only because we were afraid of driving at night with the clifs and ditches. The whole night I didn't close my eyes. We were terrified in this...

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Helpful?
1Thank Ms_Blanquita
Deb M, General Manager at Nantahala Village, responded to this review

I am sorry for your experience. I was concerned with all of your experiences. I made sure we installed a latch to make you feel more comfortable and sent a housekeeper with him to clean your room. Although we found the sheets to be clean we changed the duvet. I made sure you were not charged anything for your room....

Shalimar, Florida
Reviewed 1 August 2016

Our stay was outstanding. Very friendly staff and extremely helpful. We really enjoyed our whitewater rafting experience. We booked our excursion right across the street with a very knowledgeable person who helped us with the details. We also went horseback riding it was quite enjoyable and again everyone was so helpful and friendly. Will definitely return to check out the...

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Helpful?
Thank Trg251954
Deb M, General Manager at Nantahala Village, responded to this review

Thank you so much for such a great review! We were thrilled to have you as our guest and look forward to your return! Thank you for taking the time to review us. It is certainly appreciated!

Garden City Beach, South Carolina
Reviewed 25 July 2016

Outdoor pool is on top of a busy highway with lots of motorcycle traffic. Breakfast an hour before they end it, had yogurt sitting in a bowl of water, no ice, and when asked to refill the fresh fruit, they didnt have any! When asked about they're hiking trails that you could begin on their property, the woman at front...

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Helpful?
1Thank 483Jeanne
Deb M, General Manager at Nantahala Village, responded to this review

Thank you for taking the time to give feedback. We take reviews very seriously and will be addressing all of your concerns. I am sorry you had a bad experience. I would like to invite you again and give us an opportunity to exceed your expectations.

Atlanta, Georgia
Reviewed 24 July 2016 via mobile

We stayed in one of the tree house cabins in July: three adults and three kids (6,9,10). The village, although a little worn down, is perfectly located just couple of miles from whitewater rafting outfitters and Fontana lake. Cabin was pretty basic and did not have a deck suitable for relaxing and enjoying the trees. It was however very clean...

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Helpful?
1Thank Ania K
Deb M, General Manager at Nantahala Village, responded to this review

Thank you for taking the time to review our property. We are working very hard on updating some of the areas and are certain you will be pleased! The pool was one of the recent projects with many more to come. Please return soon and let us know how we are doing!

Reviewed 11 July 2016

My wife and I enjoyed our stay at Nantahala Village. We had a fireplace suite which was excellent. From reading the reviews, we chose the fireplace suite. Our room was wonderful. We enjoyed the dual fireplaces (one in our room, and one outside). The suite we stayed in is the one pictured on their website. The setting was wonderful, very...

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Helpful?
Thank Zach G
Deb M, General Manager at Nantahala Village, responded to this review

Thank you for taking the time to review our property. We take these very seriously and will be addressing all of your concerns. Our internet provider is upgrading our internet in the lodge and the surrounding areas will follow. I understand how inconvenient this can be. Please visit us again and give us an opportunity to exceed your expectations! Again...

Satellite Beach, Florida
Reviewed 8 July 2016 via mobile

In our younger days, we spent a lot of weekends camping and paddling in this area, and were familiar with Nantahala Village, but had never stayed here as it was well beyond our means at the time. Now, with kids in tow, we decided to spend a couple of nights here on a recent mountain vacation. It was a good...

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Helpful?
Thank AForkinthePath
Deb M, General Manager at Nantahala Village, responded to this review

Thank you for taking the time to leave a review us. We appreciate your business and take feedback very seriously! We are in the process of upgrading our internet on the property as we are always focused on improvements! Please visit us again soon! We would love to have you as our guest again!

Monroe
Reviewed 5 July 2016

I have recently returned from a 3 night stay at Natahala Village in the Lodge (hotel part) over the 4th of July holiday weekend. While there were some good things, the not good things far outweighed them. First the good: 1. What interaction I did have with the staff, they were friendly. 2. The grounds were very nice and the...

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Helpful?
3Thank hunnibunni87
Deb M, General Manager at Nantahala Village, responded to this review

Thank you for your review. I will certainly address every concern. We take a lot of pride in our property. I am not certain what happened during your visit however I will do everything in my power to ensure it doesn't happen again. I am sorry your stay was so disappointing.

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Amenities (16)
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Fireplace Suite (27)
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Fireplace Suite with Loft (43)
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Historic Stone Cottage (23)
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King Lodge Room with Jacuzzi Tub (27)
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Lodge Room with Two Beds (20)
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Tabor House (60)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Nantahala Village is a landmark Great Smoky Mountains destination that caters to family vacations, weddings, corporate retreats, motor club and special interest gatherings. Rental units include Lodge rooms, Fireplace Suites, and on site cabins. Horseback riding, swimming pool, fitness room, game room, playground, mountain biking and hiking trails are all on the property. Zipline adventures, whitewater rafting, the Great Smoky Mountains Railroad and other activities are nearby. ... more   less 

Additional Information about Nantahala Village

Address: 9400 Highway 19 W, Bryson City, NC 28713-9129
Region: United States > North Carolina > North Carolina Mountains > Bryson City
Price Range: €104 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nantahala Village 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Nantahala Village Hotel Bryson City
Nantahala Village Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Nantahala Village staff and other travellers.
2 questions
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Charleston, South Carolina
over a year ago

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Questions? Get answers from Nantahala Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Fireplace Suites, they are awesome and quiet!!”
 of 5 bubbles ALNursingSupvr, 29 Oct 2016 | Read review
“Check to see if your room is near the main building, and has wifi. Some rooms have a hot tub.”
 of 5 bubbles 787pamelak, 7 Sep 2016 | Read review
“Try somewhere else”
 of 5 bubbles _grendennis, 4 Sep 2016 | Read review
“Fireplace Rooms are charming”
  • Sunset from our deck
 of 5 bubbles 772zachg, 11 Jul 2016 | Read review
“WIFI did not work most of the time. We had a room, not a cabin. Rooms in the back are quieter due bar across the street.”
 of 5 bubbles 924sueg, 29 Jun 2016 | Read review
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