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Comfort Inn & Suites Brevard

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2228 Asheville Hwy, Brevard, NC 28712-7676
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (45)
Room & Suite (77)
Dining (30)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 22/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn & Suites Brevard
Updated 22/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Brevard
Location
Cleanliness
Service
Value
The Comfort Inn & Suites Brevard can be found nestled in the mountains of NC near Brevard College and at the Entrance of Pisgah Nat'l Forest in the Land of the Waterfalls Hotel features include a heated outdoor pool, fitness center, free local phone calls, wireless internet access, and a complimentary Express Start breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads and pastries. We have also created the world's best tasting cinnamon roll. Guest Rooms feature one King or two Queen beds. Visit Brevard, NC and stay smart at the Holiday Inn Express Hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Photo copier / fax In business centre
Non-smoking hotel
Parking
Wifi
Breakfast available
Complimentary tea
Snack bar
24-hour front desk
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Telephone
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Languages Spoken
English
315Reviews1Q+A63Room tips
Traveller rating
  • 143
  • 85
  • 49
  • 25
  • 14
Time of year
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Popular mentions
Jenny267 wrote a review Jul 2019
Birmingham, Alabama59 contributions10 helpful votes
+1
I hate to write a less than positive review--however, this hotel is the only chain hotel in Brevard. And because it is the only chain hotel it stays extremely busy (sold out or mostly sold out) most nights. As others have said already, the rooms are in desperate need of a deep cleaning & updating. Honestly, updating means very little to me- if the hotel isn't clean. I'm attaching a few photos of what I am talking about. I did not have to search for any of this. Beds were clean & comfortable. Check in was very easy. Front desk was friendly & prompt. WiFi worked great! The walls had weird dark paint slapped on all over near the TV. And the ceiling in the bathroom has mildew & the paint is bubbling up.
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Date of stay: July 2019
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Response from IHGService, Guest Relations Manager at Comfort Inn & Suites Brevard
Responded 9 Sep 2019
Hello 187becky, Thank you for your feedback regarding your stay at Holiday Inn Express Brevard, NC. We might be leaders in limited service hospitality, but we make sure we deliver fresh, practical, and efficient accommodations for Simple, Smart Travel. What you described is not a reflection of this. On behalf of the hotel, I'm sorry we fell below your expectation regarding room condition and cleanliness and the ceiling. Not the experience we wanted you to have. We will address these concerns. I have shared your comment to the hotel's management and ownership for review and service improvement. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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Timothy G wrote a review Jun 2019
Algonquin, Illinois29 contributions12 helpful votes
We had a rough two night stay in Brevard recently. The first night a fire alarm went off in our room twice, waking us up both times. Also the shower door was on rollers and would not shut at all. Finally, we felt an annoying vibration coming from the roof or a storage area nearby. When I reported the problems and requested a new room I expected an appropriate response-apology with the 2nd night discounted or something. They did give me another room which was nice but when I got home I noticed that I was charged more for the 2nd room/night even though this was not mentioned at all when I requested a different room. I’m not staying in this hotel again and I recommend others stay away as well!
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Date of stay: June 2019
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Response from IHGService, Guest Relations Manager at Comfort Inn & Suites Brevard
Responded 23 Sep 2019
Hello 638timothyg, Thank you for your feedback regarding your stay at Holiday Inn Express Brevard, NC. We offer brilliant basics and a little more where it matters most. I’m sorry we missed the mark this time. On behalf of the hotel, I'm sorry we fell below your expectation regarding fire alarm, shower door, the vibration and customer service. Not the experience we wanted you to have. We will address these concerns. I have shared your comment to the hotel's management and ownership for review and service improvement. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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kdkelley wrote a review Mar 2019
GA93 contributions29 helpful votes
The hotel was very clean and the staff was excellent. Only a short distance from downtown, national parks, and Brevard College. Free breakfast and wi-fi and our bed was so comfortable. It does have a few snacks for sale near the lobby and ice machines if you are there for any sporting events.
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Date of stay: March 2019
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jonathan h wrote a review Jan 2019
Florida32 contributions15 helpful votes
Stay at the Hampton Inn for the same price instead! If you enjoyed 60's-era Holiday Inns, with their indifferent customer service, paper thin walls, and dingy lighting, you'll love this place! Our shower didn't properly drain, the remote batteries were dead, the toilet ran constantly, and all of the fixtures were old and worn.
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Date of stay: December 2018
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Response from IHGService, Guest Relations Manager at Comfort Inn & Suites Brevard
Responded 31 Jan 2019
Hello criticFlorida, Thank you very much for your recent stay at our Holiday Inn Express Brevard, NC. I am so sorry to see you did not enjoy your overall experience with us, especially with sound proofing, lighting shower, room amenities and customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Brevard. Sincerely, Orlando A. Case Manager IHGService
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jonchaley wrote a review Jan 2019
Satellite Beach, Florida267 contributions218 helpful votes
The first room I got had a lot of industrial strength noise from the ice maker next to the paper thin wall, so I asked to be moved. The front desk clerk moved me to another 2nd floor room directly beneath a construction project. When I called the desk, she said yes, they were renovating the 3rd floor and would be done by 5. I wondered why she didn't move me to the first floor if she knew the 3rd floor was under renovation, but declined to move yet another time when she made the offer. When at 5:30 the constant hammering and drilling noises continued from the floor above, I was advised that they would stop "shortly". I asked if she would give me a discount for my inconvenience. As of now, I have heard nothing. I assume that means "no". BTW, even after the construction
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Date of stay: January 2019
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Response from IHGService, Guest Relations Manager at Comfort Inn & Suites Brevard
Responded 28 Jan 2019
Hello jonchaley, I appreciate you for staying at Holiday Inn Express Hotel & Suites Brevard and for giving us your thoughts about your recent visit. I'm really sorry to know your issues about the noise. Our room should be comfortable and I'm sorry that this time, it wasn’t. As IHG wants to make your every stay flawless, your thoughts are taken into account and are shared with our hotel management to be used as a reference to better your next experience with us. On a lighter note, I'm delighted that you found the cleanliness of our rooms satisfactory. I truly hope that we will have a chance to make it up to you and provide you with a better experience upon your return, jonchaley! All the best, Peter J. Case Manager IHGService
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PRICE RANGE
US$101 - US$240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites brevard, holiday inn brevard, brevard holiday inn, holiday inn express brevard
FORMERLY KNOWN AS
Holiday Inn Express Hotel & Suites Brevard
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsBrevard
NUMBER OF ROOMS
63
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