I hate to write a less than positive review--however, this hotel is the only chain hotel in Brevard. And because it is the only chain hotel it stays extremely busy (sold out or mostly sold out) most nights. As others have said already, the rooms are in desperate need of a deep cleaning & updating. Honestly, updating means very little to me- if the hotel isn't clean. I'm attaching a few photos of what I am talking about. I did not have to search for any of this. Beds were clean & comfortable. Check in was very easy. Front desk was friendly & prompt. WiFi worked great! The walls had weird dark paint slapped on all over near the TV. And the ceiling in the bathroom has mildew & the paint is bubbling up.
We had a rough two night stay in Brevard recently. The first night a fire alarm went off in our room twice, waking us up both times. Also the shower door was on rollers and would not shut at all. Finally, we felt an annoying vibration coming from the roof or a storage area nearby. When I reported the problems and requested a new room I expected an appropriate response-apology with the 2nd night discounted or something. They did give me another room which was nice but when I got home I noticed that I was charged more for the 2nd room/night even though this was not mentioned at all when I requested a different room. I’m not staying in this hotel again and I recommend others stay away as well!
The hotel was very clean and the staff was excellent. Only a short distance from downtown, national parks, and Brevard College. Free breakfast and wi-fi and our bed was so comfortable. It does have a few snacks for sale near the lobby and ice machines if you are there for any sporting events.
Stay at the Hampton Inn for the same price instead! If you enjoyed 60's-era Holiday Inns, with their indifferent customer service, paper thin walls, and dingy lighting, you'll love this place! Our shower didn't properly drain, the remote batteries were dead, the toilet ran constantly, and all of the fixtures were old and worn.
The first room I got had a lot of industrial strength noise from the ice maker next to the paper thin wall, so I asked to be moved. The front desk clerk moved me to another 2nd floor room directly beneath a construction project. When I called the desk, she said yes, they were renovating the 3rd floor and would be done by 5. I wondered why she didn't move me to the first floor if she knew the 3rd floor was under renovation, but declined to move yet another time when she made the offer. When at 5:30 the constant hammering and drilling noises continued from the floor above, I was advised that they would stop "shortly". I asked if she would give me a discount for my inconvenience. As of now, I have heard nothing. I assume that means "no". BTW, even after the construction…