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See all 18 hotels in Boone

Holiday Inn Express Boone

350 reviews
#11 of 18 Hotels in Boone
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Traveller (28)
Room & Suite (153)
Dining (11)
Overview
  • Excellent35%
  • Very good43%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
“hi express”(18 reviews)
“front desk”(46 reviews)
“cinnamon rolls”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (350)Write a Review
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All reviewshi expressfront deskcinnamon rollsblowing rockpancake machinewhirlpool tubroom was cleanbiscuits and gravyappalachian state universitylocation is greatoutdoor poolthe breakfast areamicrowave and refrigeratornice propertyrestaurants and shoppingshort drivethe blue ridge parkway
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21 - 25 of 348 reviews
Reviewed 14 May 2017

Boone HIE rises above others. HIE used to be consistent wherever traveling. Recently noticed varying levels of quality in the room with uncomfortable beds, loud ineffective AC, lumpy pillows. Boone had a comfortable albeit firm bed, a good selection of pillows, effective and quiet AC....More

Thank Bill30306
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 16 May 2017

Thank you for your kind comments and the time you took to write your complimentary review. I am so pleased that we made your stay an enjoyable one. We do offer Feature rooms with a microwave, refrigerator and balcony at a slightly higher rate and...More

Reviewed 14 May 2017 via mobile

We stayed here for our anniversary with our kids. It was comfortable however the shower had mold in the cracks and that was gross. Even worse was the fact I could take a rag and I cleaned it...Why was this not cleaned when we got...More

Thank kikifoy
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 15 May 2017

I appreciate you letting us know your stay with us was unsatisfactory. I apologize for the conditions you experienced and will work with our housekeeping, maintenance and breakfast bar staff to improve those conditions. I would like to discuss the situation further. Please contact me...More

Reviewed 9 April 2017 via mobile

The service was good. The location is great -- mainly if you're without a car ;( The room was great -- I got the 2nd floor. The breakfast was okay. I didnt go to the pool -- too cold!! And the business centre is okay!More

Thank VSalviati
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 10 April 2017

Thank you for taking the time to write a review after your stay at our hotel. We are so glad that you enjoyed your time in Boone and your time with us! We hope to see you many more times, especially when the weather is...More

Reviewed 29 January 2017 via mobile

Hotel is very clean. Staff is knowledgeable about the area, personable and helpful. Rooms large and well appointed. Free full breakfast has something for all. Excellent location. Quiet. A little higher than other hotels in town but worth the difference.More

Thank Tim M
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 31 January 2017

Thank you for your very complimentary review of our hotel. I am pleased we made your stay a great one. Cleanliness and friendliness are very important in a guest stay and we strive to make that our hallmark. I appreciate the time you took to...More

Reviewed 12 January 2017

My stay at the Holiday Inn Express was very nice. The room was large and the bed slept well. The employees were very professional. Many choices at breakfast each morning. You can't beat the location. It is near a mall, many restaurants, a greenway and...More

Thank sandi0227
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 13 January 2017

Thank you for your kind comments. We are glad that our hotel was convenient for your stay! I will certainly use your feedback to remind my housekeepers that keeping their hair pulled back will help to make sure that hairs do not remain in the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$89 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Boone
#7 Family Hotel in Boone
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Boone
#7 Family Hotel in Boone
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (28)
Room & Suite (153)
Dining (11)
Pool & Beach (2)
Hotel & Grounds (50)
Business Centre & Event Rooms (8)
Bathroom (1)
Questions & Answers
Ask a question
Blake L
17 October 2017|
AnswerShow all 3 answers
Response from ZenHealer7 | Reviewed this property |
No. Keep your animals in the zoo.
0
Votes
Gayle H
29 August 2016|
AnswerShow all 2 answers
Response from Margaret R | Property representative |
Yes, we accept service animals. Please advise the front desk at check-in so our staff will be aware. We look forward to your visit.
0
Votes
Gayle H
29 August 2016|
Answer
Response from Margaret R | Property representative |
Yes, he is most certainly welcome. Please let our front desk staff know at check in so we can inform our staff. However, service animals are not allowed to be left in a guest room without their accompanying person.
0
Votes
Room Tips
"lighting is good"
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"Get room in front - there's an EMS bldg behind the hotel."
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"Our room was quiet, but I would consider asking for a room away from the road on the next trip."
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"Upper floors offer views of the mountains."
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