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All reviewshi expressfront deskcinnamon rollsblowing rockpancake machinewhirlpool tubroom was cleanbiscuits and gravyappalachian state universitylocation is greatoutdoor poolthe breakfast areamicrowave and refrigeratornice propertyrestaurants and shoppingshort drivethe blue ridge parkway
Boone HIE rises above others. HIE used to be consistent wherever traveling. Recently noticed varying levels of quality in the room with uncomfortable beds, loud ineffective AC, lumpy pillows. Boone had a comfortable albeit firm bed, a good selection of pillows, effective and quiet AC....More
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 16 May 2017
Thank you for your kind comments and the time you took to write your complimentary review. I am so pleased that we made your stay an enjoyable one. We do offer Feature rooms with a microwave, refrigerator and balcony at a slightly higher rate and...More
We stayed here for our anniversary with our kids. It was comfortable however the shower had mold in the cracks and that was gross. Even worse was the fact I could take a rag and I cleaned it...Why was this not cleaned when we got...More
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 15 May 2017
I appreciate you letting us know your stay with us was unsatisfactory. I apologize for the conditions you experienced and will work with our housekeeping, maintenance and breakfast bar staff to improve those conditions. I would like to discuss the situation further. Please contact me...More
The service was good. The location is great -- mainly if you're without a car ;(
The room was great -- I got the 2nd floor.
The breakfast was okay. I didnt go to the pool -- too cold!!
And the business centre is okay!More
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 10 April 2017
Thank you for taking the time to write a review after your stay at our hotel. We are so glad that you enjoyed your time in Boone and your time with us! We hope to see you many more times, especially when the weather is...More
Hotel is very clean. Staff is knowledgeable about the area, personable and helpful. Rooms large and well appointed. Free full breakfast has something for all. Excellent location. Quiet. A little higher than other hotels in town but worth the difference.More
Thank Tim M
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 31 January 2017
Thank you for your very complimentary review of our hotel. I am pleased we made your stay a great one. Cleanliness and friendliness are very important in a guest stay and we strive to make that our hallmark. I appreciate the time you took to...More
My stay at the Holiday Inn Express was very nice. The room was large and the bed slept well. The employees were very professional. Many choices at breakfast each morning. You can't beat the location. It is near a mall, many restaurants, a greenway and...More
Response from Margaret R, General Manager at Holiday Inn Express BooneResponded 13 January 2017
Thank you for your kind comments. We are glad that our hotel was convenient for your stay! I will certainly use your feedback to remind my housekeepers that keeping their hair pulled back will help to make sure that hairs do not remain in the...More
Response from Margaret R | Property representative |
Yes, he is most certainly welcome. Please let our front desk staff know at check in so we can inform our staff. However, service animals are not allowed to be left in a guest room without their accompanying person.