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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Dusty and musty. I was promised a change of room for the next day but when I checked they said they could not change the room, so I had to stay in the dusty , musty room for the two days. It seems like the...More
Two of the pillows had stains on them hopefully the bed was cleaned. There was used soap in the bathroom. The workers or other guests think it's appropriate to yell in hall at all hours of the night.
They do not clean your room daily....More
This past weekend my family and I traveled to NY. We have stayed in extended stays before and NEVER had the experience we had this past weekend (11-11-16). We were put into a room that KNOWINGLY had roaches. How do I know this? When we...More
Response from Manager_11525, Manager at Extended Stay America - New York City - Laguardia AirportResponded 22 November 2016
Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. Our property recently received its Annual Preventative Maintenance from our exterminator so I do apologize for any inconvenience that may have cause you....More
The hotel doesn't include any service of any type, including cleaning (one or twice a week). The rooms are not renovated and look old. Location is not good- far from subway. Only advantage I found in this hotel is the kitchen that is very useful...More
Awful. Wouldn't recommend this place to anyone. Very bad service. Nothing went right with the check in process. I called to verify all the information was correct and that when we got there the room would be ready. It wasn't ready that's for sure we...More
US$170 - US$266 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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