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Renaissance Westchester Hotel

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690 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Orchard Lake, Michigan
1 review
Reviewed 3 days ago NEW

Many thanks to Nancy and David in the Hive, Yolanda in Housekeeping, and Latoya in Meeting Management for making us and our family and friends feel so welcome and at home during our recent eight-day stay.

Helpful?
Thank Zieva K
Chapel Hill, North Carolina
2 reviews
Reviewed 5 days ago NEW

Griselda Hernandez was wonderful to us! She helped us each time we saw her and went above and beyond service expected. A stellar employee! We loved the atmosphere of the hotel as it is situated in a stone gulley with lots of beauty all around.

Helpful?
Thank sdiana49021
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! Thank you for taking the time to let us know Griselda was able to make your recent visit a memorable one! She is a star and we are so lucky to have her on our team! We are also beyond happy to hear you had a great stay overall. Come visit us again soon! Best, Christina More 

Crossville, Alabama
Level Contributor
7 reviews
Reviewed 5 days ago NEW

We had a very enjoyable stay over Thanksgiving while we were visiting our kids. The grounds are wooded and quite pretty. The rooms are quite nice, well-decorated and clean. The staff was very friendly. We ate at the restaurant for breakfast and enjoyed both the buffet and what we ordered off the menu. The only negative we experienced was check-out.... More 

Helpful?
Thank gladegirl
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! We are so glad to hear you enjoyed spending your holiday vacation with us! I do apologize, however, for the difficulty you experienced at check-out. Please know we will be looking into the front desk phones to find out why it was giving a busy signal. Come visit us again soon! Best, Christina More 

Orlando, Florida
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Enjoyed a weekend in the fall at the Renaissance Westchester Hotel. Be aware that the guest parking to the left side of the hotel is far more convenient to guest rooms. Staff was friendly and professional. Bed was very comfortable. Check in and then park the car to get to your room and move your luggage, unless you use bell... More 

Helpful?
Thank gbd3
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello gbd! Thank you for taking the time to review our hotel! And, thank you for providing such detail for our future guests! We are delighted to hear you had a great visit. We look forward to seeing you again soon. Please do not hesitate to reach out to me personally for anything at all you may need before or... More 

Shrub Oak, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Manager Christina gave us the VIP treatment this past weekend while we were celebrating my boyfriend's 60th birthday. I already had positive experiences at the Renaissance Westchester as I have attended work related events there. I also won an overnight stay in a raffle and enjoyed that visit as well. In all cases, I received the same wonderful service whether... More 

Helpful?
Thank ACJ102356
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello again! I am so glad to hear that you both enjoyed your time with us! Birthdays are our favorite and I think it showed! We look forward to seeing you again. Please do not hesitate to reach out to me personally for anything at all you may need before a future visit! Best, Christina Christina.tichenor@renaissancehotels.com More 

Yonkers, New York
1 review
Reviewed 2 weeks ago

I was at an event yesterday at the Renaissance Hotel and had the pleasure of meeting Joan. She was extremely friendly, very congenial and very knowledgeable of her craft! Joan's attention to detail and quick service was a nice highlight among many of a wonderful night. I would recommend Joan for any event!

Helpful?
Thank apaanderson
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello apaanderson! I am so glad to hear you enjoyed your recent event held at the Renaissance Westchester Hotel. Joan is a great bartender - I hope you tried her cosmo, it's wonderful! Please know that I have shared your feedback with the whole staff so we can all celebrate a job well done! Come visit us again soon! Best,... More 

mount airy, Maryland, USA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

First, thank you Armando for your assistance on Friday in getting to the 3rd floor when the elevator wasn't responding. My 74 yr old dad really appreciated how you jumped right in to set things right. You went above and beyond to help us. Then, when you helped serve our food at dinner, the fact that you remembered us was... More 

Helpful?
Thank bound4nh
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello! I deeply apologize for the elevator troubles which you experienced during your recent visit to the Renaissance Westchester Hotel. I am so glad to hear that Armando went above and beyond to assist you during this inconvenience, as well as during your dining experience later that night. He is truly a star and we are luck to have him... More 

Level Contributor
7 reviews
Reviewed 2 weeks ago via mobile

I used to come here a lot for work but changed locations so it's been over a year. In happy to report that the hotel is clean and the rooms are in great condition. I had the pleasure of working with Maria at the front desk and Christina in Guest Services. Both were incredibly helpful and I appreciate their assistance.... More 

Helpful?
Thank Chad N
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there Chad! We are so glad to hear you enjoyed your recent stay with us! It was nice to have you back. As always, please do not hesitate to reach out to me personally for anything at all you may need before a future visit! Best, Christina Christina.tichenor@renaissancehotels.com More 

New York City, New York
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Stayed here for 1 night and thought the lobby, restaurant and bar area were really nice. The rooms were redone so the bed was very comfortable. Rooms and bathroom are nice. Also the breakfast was very good. Close to shopping etc. I would stay here again. It was much nicer than I thought it would be.

Helpful?
Thank PJL58
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! Thank you for taking the time to let us know you had a great stay! We greatly appreciate it! Best, Christina More 

Waldwick, New Jersey
1 review
Reviewed 3 weeks ago

We stay every weekend at this hotel and we miss it every time we leave. All of the staff from the housekeeping, reservations,security personnel , bar, restaurant and the wonderful front desk staff specially Diana always have a smile on their faces and make you feel like part of their family.

Helpful?
Thank Alan B
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Alan! Thank you so much for taking the time to leaving us this wonderful review! We are all so glad to hear you enjoyed your time with us. We look forward to seeing you again soon. Please do not hesitate to reach out to me personally for anything you need before or during your next visit! Best, Christina Christina.tichenor@renaissancehotels.com... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hive Living Room & Bar
Hive Living Room & Bar
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Delight in the resort atmosphere of the remarkable Renaissance Westchester Hotel in White Plains, NY, nestled on 30 acres of scenic countryside in Westchester County. Our hotel is located only 35 minutes from New York City. ... more   less 

Additional Information about Renaissance Westchester Hotel

Address: 80 W Red Oak Ln, White Plains, NY 10604-3602
Region: United States > New York > Westchester County > White Plains
Price Range: €107 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, New York
Hotel Style:
#1 Business Hotel in White Plains
#2 Romantic Hotel in White Plains
#3 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Westchester Hotel staff and other travellers.
11 questions
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New York

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Questions? Get answers from Renaissance Westchester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't hesitate to contact them if you have a special request or a special need as I am sure it will be accomodated.”
 of 5 bubbles ACJ102356, 21 Nov 2016 | Read review
“Staff will always try to accommodate us based on availability.”
 of 5 bubbles , 13 Nov 2016 | Read review
“Quiet floors in the back part high floor”
 of 5 bubbles , 2 Nov 2016 | Read review
“ask for a room with a view of the woods; specify a bathtub if you want one”
 of 5 bubbles globetrotter4949, 28 Oct 2016 | Read review
“The suites are very big!”
 of 5 bubbles brittanybarnet, 21 Oct 2016 | Read review
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